cove.tool is a&nbsp;web based platform for analyzing, drawing, engineering, and connecting data for building design and construction

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Streamline building design and construction with cove.tool's all-in-one web platform for analysis, drawing, engineering, and data

<div>Are you ready to fight climate change? We just raised a $30 million Series B from Coatue (early backer of Apple, Tesla, and Rivian) and actor Robert Downey Jr (aka Iron Man). Did you know buildings contribute to over 40% of the global carbon emissions? Our web-based SaaS toolset, helps design teams rapidly decarbonate the building design process by automating energy, daylight, glare, cost, and more with machine learning. Last year we offset enough carbon to save 171,000 lives and 5x more carbon than Tesla. Join our fast-growing team to help save the planet!</div>Who We Are: cove.tool is at the forefront of sustainable building design, combining AI-powered consulting with advanced analytics to optimize efficiency and environmental impact for architecture, engineering, and construction customers.  We raised a $30 million Series B from Coatue (early backer of Apple, Tesla, and Rivian) and actor Robert Downey Jr (aka Iron Man).  cove.tool helps design teams streamline project workflows while rapidly decarbonizing the building design process by automating energy, daylight, glare, cost, and more. Did you know buildings contribute to over 40% of the global carbon emissions? Last year we helped customers offset 5x more carbon than Tesla!Who You Are: As a Customer Success Leader at cove.tool, you will drive our customer growth and retention strategy, reporting directly to the CEO. Your role will focus on maximizing customer engagement and revenue through strategic management and innovative leadership. You will be an ambitious, hands-on and results-driven customer success leader, who is excited to support and grow a customer base that represents the leading names in the AEC space (including 70 of the top 100 global architecture firms).Key job Responsibilities:<ul><li>Guide the vision and execution of customer growth and retention activities at cove.tool</li><li>Reports directly to the CEO</li><li>Drive customer expansion and retention</li><ul><li>Build relationships with cove.tool customers, starting with the onboarding process, and assisting them with any issues</li><li>Identify and execute opportunities to increase revenue with existing customers.</li><li>Work closely with product, marketing, sales, and finance teams to align on customer goals, share insights, and drive company-wide initiatives focused on customer success.</li><li>Develop tools, processes and best practices, and analyze customers’ activity to ensure customers are realizing the greatest possible value from cove.tool</li></ul><li>Build and lead a world-class team</li><ul><li>Recruit and develop a high performing team</li><li>Manage day-to-day activities, driving solutions and developing skills across team members</li><li>Foster cross functional collaboration between teams across customer activities</li><li>Serve as the primary escalation point to manage and resolve any critical situations for Customer growth and retention</li></ul><li>Develop systematic approach to optimization of customer renewal, retention, expansion, and value delivery.</li><li>Become an expert in the resources available to our customers and educating them on the use and benefits of our product.</li><li>Be a strong customer advocate while capturing and sharing customer feedback </li></ul>Qualifications: <ul><li>Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.</li><li>At least 7 years in customer success, account management, or related areas within the tech industry, including a minimum of 3 years in a leadership position.</li></ul><ul><li>Strong analytical skills and proven ability to drive revenue growth and customer retention. Experience in the Architecture/Engineering/Construction industry is a plus.</li><li>Strong analytical skills with the ability to translate data into actionable insights.</li></ul><ul><li>Possess exceptional client management and communications skills </li><li>Proven ability to maintain highly valuable and outcome-based relationships with a diverse customer base </li><li>Possess a strong leadership ability, with interpersonal skills that inspire and motivate teams </li><li>Outstanding task management and prioritization skills across a varied set of responsibilities </li><li>Confident, high energy, self-motivated and a true team player </li><li>Ability to build credibility and trust by understanding and addressing customer requirements. </li><li>Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity </li></ul><ul><li style="font-weight:bold;">Bonus Points For:</li><ul><li>Architecture/Engineering/Construction industry specific Experience</li><li>Experience with HubSpot </li></ul></ul><div>What’s In It for You:<ol><li>100% Employer Paid Health insurance</li><li>Vision and Dental benefits</li><li>Employer-paid public transit pass and biking stipend</li><li>Competitive Pay</li><li>Work-Life Balance</li><li>Onsite Gym membership</li><li>Hybrid Work</li><li>Paid time off and holidays</li><li>Snacks, beer, team events</li></ol>Cove.tool is proud to recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability.</div>

Director of Customer Success

<div>Are you ready to fight climate change? We just raised a $30 million Series B from Coatue (early backer of Apple, Tesla, and Rivian) and actor Robert Downey Jr (aka Iron Man). Did you know buildings contribute to over 40% of the global carbon emissions? Our web-based SaaS toolset, helps design teams rapidly decarbonate the building design process by automating energy, daylight, glare, cost, and more with machine learning. Last year we offset enough carbon to save 171,000 lives and 5x more carbon than Tesla. Join our fast-growing team to help save the planet!</div>Who You Are:  You are someone who enjoys a dynamic growth environment and wants to use your sales skills in a way that positively impacts environmental change while building an amazing culture and company.Who We Are: We're willing to rethink everything to get buildings to net-zero carbon. We think differently and holistically about the Architecture, Engineering, and Construction space. We use science, care about others, and speak the truth about climate action.Essential Duties<ul><li>Consult with potential clients to determine the optimal solutions to solve business challenges and accommodate specific business needs.</li><li>Call on potential clients to present cove.tools products and services.</li><li>Develop and maintain excellent relationships with assigned referral sources.</li><li>Ownership of individual accurate monthly and quarterly forecast.</li><li>Analyze current practices of potential clients and identify additional sales opportunities.</li><li>Meet or exceed agreed upon sales activity and sales targets.</li><li>Assist in the conversion process for new clients, including submission of complete paperwork for new clients and the successful completion of the first project.</li><li>Work closely with Client Services staff to achieve client satisfaction.</li><li>Record all sales activity and results in HubSpot in a timely manner, preferably daily.</li><li>Work closely with Client Services and Implementation team to support effective new client implementation and transition.</li><li>Complete regular reports as required, including CRM updates.</li><li>On an as needed basis, assist leadership in the development of less experienced Account Executives.</li><li>Maintain ethical business practices.</li><li>Other duties as assigned.</li></ul>Must Haves<ul><li>3-6 years’ experience in consultative, B2B sales with a proven track record of success</li><li>Able to excel in a fast-paced work environment without direct daily supervision</li><li>Excellent interpersonal, communications, presentation, and organizational skills</li><li>Strong mathematical aptitude and problem solving skills</li><li>Curiosity to learn new things</li></ul>Nice to haves<ul><li>Bachelor’s degree in business (finance, marketing, entrepreneurship, economics, or strategic management)</li><li>Familiarity with CRM tools—specifically with HubSpot—a plus</li><li>Sales Methodology Training</li><li>Domain knowledge in AEC</li></ul><div>What’s In It for You:<ol><li>100% Employer Paid Health insurance</li><li>Vision and Dental benefits</li><li>Employer-paid public transit pass and biking stipend</li><li>Competitive Pay</li><li>Work-Life Balance</li><li>Onsite Gym membership</li><li>Hybrid Work</li><li>Paid time off and holidays</li><li>Snacks, beer, team events</li></ol>Cove.tool is proud to recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability.</div>

Sales Account Executive

<div>Are you ready to fight climate change? We just raised a $30 million Series B from Coatue (early backer of Apple, Tesla, and Rivian) and actor Robert Downey Jr (aka Iron Man). Did you know buildings contribute to over 40% of the global carbon emissions? Our web-based SaaS toolset, helps design teams rapidly decarbonate the building design process by automating energy, daylight, glare, cost, and more with machine learning. Last year we offset enough carbon to save 171,000 lives and 5x more carbon than Tesla. Join our fast-growing team to help save the planet!</div>Don't see the opportunity you are looking for? We encourage you to submit this general application and become a part of our cove.tool talent pool. If an opportunity becomes available that we think you'd be a great fit for, we won't hesitate to reach out!<div>What’s In It for You:<ol><li>100% Employer Paid Health insurance</li><li>Vision and Dental benefits</li><li>Employer-paid public transit pass and biking stipend</li><li>Competitive Pay</li><li>Work-Life Balance</li><li>Onsite Gym membership</li><li>Hybrid Work</li><li>Paid time off and holidays</li><li>Snacks, beer, team events</li></ol>Cove.tool is proud to recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability.</div>

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Cove Tool, Inc.

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