<div>Gradient’s mission is to cool the world by transforming every home to be more comfortable and healthy for the people who inhabit it — without compromising the environment. Today, heating and cooling equipment emit more greenhouse gas emissions than the entire transportation sector, and expansion in the use of cooling is projected to double these emissions in the next 30 years. However, comfortable buildings are critical for health and productivity, especially among communities that are vulnerable to the effects of climate change. Gradient’s vision is a future where everyone has access to comfortable buildings that are fully decarbonized. Our launch product is a direct-to-consumer high-efficiency and low-carbon heat pump.</div>
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Transforming home cooling for comfort and reduced emissions with high-efficiency, low-carbon heat pumps.

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.We are hiring a Lead Customer Engineer &amp; Trainer to work directly with our customers based in NYC and the Northeast. This is a unique role that gets to interface with our customers, learning from them and solving their needs as a technician, trainer and engineer. This role will partner with our customer experience, engineering and product teams, providing opportunities to learn and share feedback as well as helping to shape our product and service model.This New York City based role (with travel to North Eastern states and surrounding areas as needed - approximately 25%). The estimated salary range for this role is $77,000-$95,000 per year + equity. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.Responsibilities:<ul><li>Provide exceptional customer support by addressing inquiries, troubleshooting technical issues, and resolving problems efficiently both onsite and remotely. Develop expertise in heat pump systems, wireless technologies, hardware, and controls to assist customers with their specific needs.</li><li>Troubleshoot and diagnose issues related to Gradient systems, hardware installations, controls, and functionality. Provide step-by-step guidance to customers and escalate complex problems to engineering teams.</li><li>Adapt quickly to changing technologies, processes, and customer requirements. Continuously learn and upgrade skills.</li><li>Assist customers with billing, warranty claims, part replacements, and other account-related tasks. Collaborate with internal teams to coordinate issue resolution and provide feedback to improve products and services.</li><li>Perform repairs, replacements, and quality control checks. Demonstrate in-depth knowledge of product offerings, including technology, functionality, and compatibility. Conduct hands-on training for contractors and technicians.</li><li>Ability and desire to grow and help shape the Field Service function.</li></ul>Requirements:<ul><li>5+ years of hands on experience in a technical support role</li><li>Previous experience in a customer facing role is preferred</li><li>Exceptional verbal and written skills to explain complex technical concepts to customers with empathy and clarity.</li><li>Strong analytical and problem-solving skills to troubleshoot technical issues, identify root causes, and propose effective solutions.</li><li>Excellent organizational and time management skills to handle multiple customer inquiries and prioritize tasks effectively.</li><li>Ability to adapt quickly to changing technologies, processes, and customer needs. Willingness to continuously learn and upgrade skills.</li><li>Bonus Qualifications: Familiarity with IoT integration, strong problem-solving and troubleshooting abilities, experience with hardware troubleshooting.</li></ul>Benefits <ul><li>Equity</li><li>Medical/vision/dental/life/disability insurance</li><li>401k</li><li>Paid parental leave</li><li>Professional Development Stipend</li><li>Flexible  PTO </li></ul>We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

Lead Customer Engineer & Trainer - HVAC Systems

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.We are looking for a Senior or Staff Firmware Engineer to join our team who is an enthusiastic developer, likes to solve meaningful problems, and can support overall software, backend, controls, &amp; electronics strategy. The ideal candidate is very adaptable and technically minded while having an uncompromising focus and vision for our customer’s needs.A reasonable estimated salary is $150,000 - $210,000/year + equity. Responsibilities:<ul><li>Lead design of various firmware modules.</li><li>Lead and participate cross-functionally with the business and product teams to define the requirements for our product roadmap.</li><li>Collaborate with the Electrical Engineering team to implement firmware to control low- and high-voltage electronics.</li><li>Collaborate with the Thermal Engineering team to implement embedded algorithms to enhance system performance.</li><li>Support manufacturing test improvements. </li><li>Mentor other developers on the team, and create guidelines for best practices to follow.</li></ul>Desired Qualifications:<ul><li>Expert in Embedded C.</li><li>Firmware development experience in production environments.</li><li>Computer Engineering/Computer Science degree or equivalent with 5+ years of experience.</li><li>Proficiency designing RTOS-based and bare metal applications.</li><li>Expert in communication protocols such as UART, SPI, and I2C.</li><li>Excellent debugging skills and familiarity with common debugging tools such as JTAG.</li><li>Proven track record of shipping high-quality electronics and software in consumer products on a tight schedule.</li><li>Proficiency reading and interpreting schematics.</li></ul>Bonus Qualifications<ul><li>Experience with AWS IoT Core and related services.</li><li>Experience shipping 1 or more IoT consumer products.</li><li>Experience working with wireless communication SoCs, especially for WiFi and BLE.</li><li>Experience with Altium or similar ECAD software</li></ul>Benefits EquityMedical/vision/dental/life/disability insurance401kPaid parental leaveCommuter benefitsFlexible PTOWe are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

Senior Firmware Engineer

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.As the Accounts Payable Specialist, you will be responsible for processing invoices in QuickBooks, generating weekly Aging reports, setting up invoices in Melio, matching invoices to bills, monitoring AP email inquiries, and assisting with various accounting projects. This role requires attention to detail, efficient cash flow management, and ensuring compliance with financial policies while maintaining smooth communication and supporting process improvement initiatives.This is a hybrid work, part-time position (20 hours/week)This role will pay $25-$28.75 per hourResponsibilities: <ul><li>Accurately process invoices in our accounting system (QuickBooks) to ensure timely payment.</li><li>Generate weekly Aging reports and send them for approval to maintain efficient cash flow management.</li><li>Set up invoices in Melio for approval, ensuring all necessary documentation is attached.</li><li>Match payments to bills in QuickBooks Online to ensure accuracy and compliance with financial policies.</li><li>Monitor and respond to inquiries in the Accounts Payable (AP) email to facilitate smooth communication.</li><li>Ad Hoc Projects  - Assist with various accounting projects and process improvement initiatives as needed.</li><li>Assistance with Docusign's / Executing NDA's</li></ul>Desired Qualifications<ul><li>Bachelor’s degree in Accounting, Finance, or related field (or currently pursuing).</li><li>Familiarity with QuickBooks and Melio is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Excellent communication skills, both written and verbal.</li><li>Proficient in Microsoft Office Suite (Excel, Word).</li></ul>We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

Accounts Payable Specialist (Part-time)

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.As the Director of Finance &amp; Accounting, you will be the most senior finance executive in our organization, reporting directly to the COO. This is a unique opportunity to shape our financial strategy while managing day-to-day operations. You will play a critical role in guiding our financial planning, analysis, and reporting, ensuring that our financial health aligns with our mission to drive clean technology forward.This is a hybrid role with 2-3 days in our San Francisco (Mission District) based headquarters. The estimated salary range for this role is $150,000 - $168,750 per year + equity. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.Responsibilities: <ul><li>Develop and implement financial strategies that support the company's growth objectives and align with our mission.</li><li>Own the Corporate forecasting and budgeting processes, including Annual Planning as well as monthly and quarterly forecast processes</li><li>Oversee financial planning, budgeting, forecasting, and cash flow management to optimize resources.</li><li>Own operational accounting management, month-end closing, audit collaboration and reporting.</li><li>Prepare and present financial reports to the executive team, board of directors, and investors, providing insights and recommendations.</li><li>Manage financial model and provide financial data and insights to support fundraising efforts.</li><li>Collaborate with cross-functional teams to analyze revenue models and assess financial performance for both pre-revenue and post-revenue phases. Develop and own a strategic asset allocation framework for measuring ROI of spend.</li><li>Build out systems and processes: ERP, including order management, purchasing module, inventory and costing, etc.</li><li>Lead financial audits and ensure compliance with regulations and accounting standards.</li><li>Research technical accounting issues, draft white papers and policies.</li><li>Manage company 401k plan and administer employee stock option plan.</li><li>Coordinate tax accounting firm on compliance and tax planning.</li><li>Mentor and manage one direct report, fostering their professional growth while ensuring high-quality output. </li><li>Forecast future growth needs in the finance department &amp; scale for growth as needed. </li></ul>Desired Qualifications:<ul><li>10+ years of strategic finance and accounting experience.</li><li>Bachelor’s degree required; CPA and / or MBA preferred.</li><li>Proven experience in a senior finance role within a hardware company; familiarity with cleantech is a plus.</li><li>Familiarity with QuickBooks advanced, other SaaS applications (A/P, T&amp;E, PO, Equity).</li><li>Broad and in-depth experience with operational accounting---GL, Cost and Inventory, Revenue and A/R, A/P, Equity and toolsets.</li><li>Intermediate to advanced excel skills.</li><li>Demonstrated success working with both pre-revenue and post-revenue business models, showcasing adaptability in diverse financial landscapes.</li><li>Strategic thinker with the ability to execute tactical plans efficiently.</li><li>Strong leadership skills coupled with a collaborative mindset, capable of inspiring teams across the organization.</li></ul>Bonus Qualifications:<ul><li>Experience in early-stage (Series A or earlier) startup in accounting and finance</li><li>Experience leading an accounting function, with the demonstrated capability to mentor, train, and develop a diverse team, which includes the foresight and ability to delegate and achieve goals through subordinates.</li><li>A track record of grants management, especially related to compliance and reporting.</li></ul>Benefits <ul><li>Equity</li><li>Medical/vision/dental/life/disability insurance</li><li>401k</li><li>Paid parental leave</li><li>Professional Development Stipend</li><li>Flexible  PTO </li></ul> We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

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