Choco is a young startup with plenty of momentum that’s aiming to attract restaurants and suppliers. It also makes ordering and communication with your suppliers faster and simpler. They are simplifying how to order from their suppliers and their technology has the potential to help millions of people worldwide. Choco connecting food suppliers and restaurants on one global platform. Their technology has the potential to optimize communication among food channels to create a more transparent supply chain. The young start-up seeks to build up a user base among suppliers and restaurants keen to build out their networks.


Streamlining supply chain communication, reducing food waste, and enhancing sustainability in the restaurant industry.

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>What You Will DoAs a Recruitment Lead, you will play a pivotal role in hiring the people who will drive Choco's mission forward. In this role, you will spend approximately 80% of your time on hands-on recruiting activities, working closely with stakeholders and candidates, and 20% of your time managing and mentoring a small team of recruiters.Your hands-on recruiting activities will include:<ul style=""><li>Full-Cycle Recruiting: Manage the full recruitment cycle for several leadership, tech, and operations roles, from sourcing to offer.</li><li>Stakeholder Collaboration: Act as a partner to hiring managers, delivering a great experience to both candidates and hiring managers.</li><li>Sourcing and Attracting Talent: Proactively source, pipeline, attract, interview, and close candidates </li><li>Market Understanding: Develop a strong understanding of the talent market, industry trends, technology, product processes, and the competition.</li></ul><ul style=""><li>Recruitment Strategy: Develop and implement effective recruiting strategies to attract top talent, adjusting as needed to achieve hiring goals.</li><li>Reporting and Analytics: Track and report on recruitment metrics, providing regular updates and insights to senior management.</li></ul>What You Will Need to Be Successful in This Role<ul style=""><li>Proven record of building recruitment powerhouses</li><li>Understands how to translate our company culture and values into the people we look to hire</li><li>Can keep the bar high and will never sacrifice for speed</li><li>Knows how to hire go-to-market AND technical roles (Engineering, Product, Data &amp; Design)</li><li>Ideally you are based in our Berlin office (HQ) but accepting candidates for our Choco London office</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Talent Acquisition Lead

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet your teamOur Customer Success team at Choco strives to deliver value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system within seconds allowing them to run a more profitable and less wasteful business. Due to the highly collaborative nature of our business (and the fact that we enjoy spending time together), this is primarily an in-office position in Paris. The role &amp; responsibilities<ul style=""><li>Manage and own the execution of premium vendor partnerships being directly responsible for the revenue generated from each deal</li><li>Support vendor sales managers as they enter the negotiation stage and take ownership of the relationship once commercial agreements have been signed; you will be the daily point of contact to set up the partnership for success</li><li>Prepare and lead trainings for new partners to ensure a seamless onboarding process </li><li>Spend 1-2 days on site with vendors as they launch our Choco AI proposition and ensure their team is fully equipped to integrate the product in their daily operations</li><li>Upsell new propositions and agree contract renewals with your existing portfolio of partners</li><li>Liaising between your partners and cross-functional internal teams, such as integrations, to ensure timely delivery of our solutions according to our partners’ needs</li><li>Share vendor learnings and feedback with the product and marketing team to help drive activities towards acquisition and engagement</li></ul>Who we’re looking for<ul style=""><li>Fluent English, French and Spanish communicator (written &amp; spoken)</li><li>2-4 years of experience in an externally-facing project management role</li><li>You have a strong work ethic with the motivation to always improve and grow for yourself and the team</li><li>You have a can-do attitude, are willing to roll up your sleeves and get stuff done</li><li>You are an amazing relationship builder and natural communicator who is comfortable articulating complex technical solutions to internal and external stakeholders</li><li>You are able to understand a problem, get the crux of an issue quickly and implement solutions proactively</li><li>You have strong attention to detail, set and maintain high standards </li><li>You are a huge team player and have a team-first mentality </li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Customer Success Analyst

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet your team Our Customer Success team at Choco is looking for a Customer Success Associate to support delivering value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system within seconds allowing them to run a more profitable and less wasteful business. Due to the highly collaborative nature of our business (and the fact that we enjoy spending time together), this is primarily an in-office position in Paris. The role &amp; responsibilities<ul style=""><li>Support Customer Success Managers (CSMs) in executing successful implementations for our vendor partners, playing a crucial role in ensuring smooth operations and customer satisfaction</li><li>Collaborate with CSMs on partnership execution while taking initiative and ownership where appropriate to further improve our vendors’ experience</li><li>Support CSMs across the whole partnership lifecycle: from pre-implementation data handling to post-implementation day to day troubleshooting and requests</li><li>Assist in preparing training materials to guide partners through a seamless onboarding process</li><li>Train our Choco AI model by processing orders before a partnership launch to ensure high accuracy levels and set up our partnerships for success</li></ul>Who we’re looking for<ul style=""><li>1+ years of experience in customer support, account management, or a similar role</li><li>Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders</li><li>Detail-oriented with a commitment to high-quality service delivery</li><li>Data entry pro ensuring accuracy and efficiency in every task</li><li>Ability to troubleshoot and resolve client issues proactively</li><li>You are a huge team player and have a team-first mentality</li><li>Fluent in French and English communicator (written &amp; spoken)</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Customer Success Associate

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet your teamOur Customer Success team at Choco is looking for a Customer Success Associate to support delivering value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system within seconds allowing them to run a more profitable and less wasteful business.Due to the highly collaborative nature of our business (and the fact that we enjoy spending time together), this is primarily an in-office position in London. The role &amp; responsibilities<ul style=""><li>Support Customer Success Managers (CSMs) in executing successful implementations for our vendor partners, playing a crucial role in ensuring smooth operations and customer satisfaction</li><li>Collaborate with CSMs on partnership execution while taking initiative and ownership where appropriate to further improve our vendors’ experience</li><li>Support CSMs across the whole partnership lifecycle: from pre-implementation data handling to post-implementation day to day troubleshooting and requests</li><li>Assist in preparing training materials to guide partners through a seamless onboarding process</li><li>Train our Choco AI model by processing orders before a partnership launch to ensure high accuracy levels and set up our partnerships for success</li></ul>Who we’re looking for<ul style=""><li>1+ years of experience in customer support, account management, or a similar role</li><li>Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders</li><li>Detail-oriented with a commitment to high-quality service delivery</li><li>Data entry pro ensuring accuracy and efficiency in every task</li><li>Ability to troubleshoot and resolve client issues proactively</li><li>You are a huge team player and have a team-first mentality </li><li>Fluent English communicator (written &amp; spoken)</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet your teamOur Customer Success team at Choco strives to deliver value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system within seconds allowing them to run a more profitable and less wasteful business. The role &amp; responsibilities<ul style=""><li>Manage and own the execution of premium vendor partnerships being directly responsible for the revenue generated from each deal</li><li>Support vendor sales managers as they enter the negotiation stage and take ownership of the relationship once commercial agreements have been signed; you will be the daily point of contact to set up the partnership for success</li><li>Prepare and lead trainings for new partners to ensure a seamless onboarding process </li><li>Spend 1-2 days on site with vendors as they launch our Choco AI proposition and ensure their team is fully equipped to integrate the product in their daily operations</li><li>Upsell new propositions and agree contract renewals with your existing portfolio of partners</li><li>Liaising between your partners and cross-functional internal teams, such as integrations, to ensure timely delivery of our solutions according to our partners’ needs</li><li>Share vendor learnings and feedback with the product and marketing team to help drive activities towards acquisition and engagement</li></ul>Who we’re looking for<ul style=""><li>2-4 years of experience in an externally-facing project management role</li><li>You have a strong work ethic with the motivation to always improve and grow for yourself and the team</li><li>You have a can-do attitude, are willing to roll up your sleeves and get stuff done</li><li>You are an amazing relationship builder and natural communicator who is comfortable articulating complex technical solutions to internal and external stakeholders</li><li>You are able to understand a problem, get the crux of an issue quickly and implement solutions proactively</li><li>You have strong attention to detail, set and maintain high standards </li><li>You are a huge team player and have a team-first mentality </li><li>Fluent English communicator (written &amp; spoken)</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Customer Success Manager

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>We are seeking a Senior Machine Learning Engineer ready to make a true impact.At Choco we went within 16 months from 0 AI revenue to AI driving 100% of our new revenue.  We took AI seriously, not for window dressing, but to bring us to our vision faster and to drive a significant part of our revenue. Because only when AI drives a majority of revenue is it at the core of the company.We have assembled an absolutely world-class AI team that you will be working with. We work with cutting-edge tech and are an innovation driver in our industry and the broader European ecosystem.You’ll need to be at the forefront of applied AI research and development, staying on top of industry advancements and constantly seeking ways to improve, validate, and deploy the latest models effectively. You must be an exceptional applied researcher with the ability to turn complex AI technologies into scalable, reliable systems in production. Excellence in engineering skills is a must, as you will be responsible for ensuring our AI models run efficiently, can scale, and meet the rigorous demands of our platform.We’re looking for someone who thrives in a fast-paced, high-execution environment—someone who can learn quickly, adapt to new technologies, take ownership and deliver impactful solutions. You will collaborate with an amazing team, working alongside peers, engineers, and other experts to help us realize our ambitious vision. If you have a passion for AI, the drive to innovate, and the engineering skills to execute at the highest level, we want to hear from you.Our current tech stack includes AWS serverless stack, Databricks + mlflow, Kubernetes, Kafka, PostgreSQL, DynamoDB, Elastic Cloud, the newest models from different vendors incl. OpenAI, Python with common libraries and frameworks. For data transformations, we primarily use SQL, dbt &amp; PySpark.<h2>What You’ll Be Doing:</h2>We move fast. We commit to delivering user increments and advancing research on a weekly basis. Team members rotate between a variety of challenging problems. One week, you might be validating hypotheses and assumptions, demonstrating your conclusions in a defendable and reproducible way. The next week, you could be building a proof of concept, and in the third, you'll be shipping the first iteration of your work directly to our users.<ul style=""><li>Lead end-to-end development of AI and ML systems, incl. experimentation, deployment, optimization and monitoring</li><li>Collaborate with and be part of cross-functional teams to integrate sophisticated models into our systems</li><li>Carry the team through support, coaching, feedback, tooling, documentation, establishing best practices and knowledge sharing</li><li>Develop innovative solutions for complex business challenges</li></ul><h2>Your Responsibilities:</h2><ul style=""><li>Understand and interpret complex business and customer challenges, translating them into actionable AI solutions.</li><li>Ensure AI systems are scalable, efficient, and effective.</li><li>Lead by example, demonstrating a strong work ethic, quick iterations, and a commitment to continuous delivery. Embrace and drive Choco's ambitious goals, thriving in a fast-paced, challenging startup environment.</li><li>Employ an agile approach, emphasizing swift delivery, responsiveness to feedback, and continuous improvement.</li></ul><h2>What We’re Looking For:</h2><ul style=""><li>Expertise with LLMs: Hands-on experience with state-of-the-art language models like GPT-4o, including safely deploying them in production environments. Familiarity with applications and architectures involving conversational agents, fine-tuning, and Retrieval-Augmented Generation (RAG).</li><li>Search and Recommendations: Proven expertise in building personalized search and recommendation systems, with a deep understanding of information retrieval and natural language processing (NLP) challenges like Named Entity Recognition (NER).</li><li>Engineering Excellence: Strong programming and engineering skills, with the ability to design, build, and maintain scalable AI systems.</li><li>Communication and Collaboration: Clear, effective communication skills, with the ability to translate complex AI concepts into practical, actionable solutions for cross-functional teams.</li><li>Startup Mindset: Experience in fast-paced environments, with the ability to navigate ambiguity, take ownership of projects, and - most importantly - get shit done</li></ul>At Choco, we're experiencing rapid growth and leading the AI revolution in the food supply chain. Our industry-leading Choco AI solution has achieved strong product-market fit, demonstrating the impact of our approach. As a Machine Learning Engineer here, you'll work end-to-end, from conducting deep-dive analyses to building and deploying production-ready ML and AI systems. Join us in our mission to transform the industry through cutting-edge technology and relentless innovation.Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Senior ML / AI Engineer

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Are you a passionate and organized individual who thrives in a fast-paced diverse environment? Do you enjoy creating a positive and inspiring workplace culture? If so, we're looking for you to join our team as a Workplace Manager!As a Workplace Manager, you'll play a crucial role in ensuring that our Berlin HQ is a thriving and dynamic place to work. You'll oversee daily operations, manage administrative tasks, and drive cultural initiatives that foster collaboration, well-being, and a sense of community.Responsibilities:<ul style=""><li>Own the operations: Be the go-to person for all things office-related, from solving day-to-day problems to managing vendor relationships.</li><li>Create a superb workspace: Design and maintain a comfortable, inspiring, and sustainable workspace that reflects our company culture.</li><li>Be an all-rounder: Provide top-notch support to our team members, from health and safety to administrative support and welcoming guests.   </li><li>Champion our culture: Organize team events and initiatives that foster a positive and engaging workplace culture.</li><li>Manage vendors: Build and maintain relationships with vendors, service providers, and landlords, ensuring cost-effective and efficient operations.</li></ul>Requirements:<ul style=""><li>Fluent in English and German (both verbally and written) </li><li>Strong organizational and administrative skills</li><li>Experience in office management or a related field e.g. hospitality </li><li>A passion for creating a positive and engaging workplace culture</li><li>Excellent communication and interpersonal skills</li><li>Knowledgeable about Berlin’s bureaucracy and environment</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Workplace Manager

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>We are seeking a Staff Machine Learning Engineer ready to make a true impact.At Choco we went within 16 months from 0 AI revenue to AI driving 100% of our new revenue.  We took AI seriously, not for window dressing, but to bring us to our vision faster and to drive a significant part of our revenue. Because only when AI drives a majority of revenue is it at the core of the company.We have assembled an absolutely world-class AI team that you will be working with. We work with cutting-edge tech and are an innovation driver in our industry and the broader European ecosystem.You’ll need to be at the forefront of applied AI research and development, staying on top of industry advancements and constantly seeking ways to improve, validate, and deploy the latest models effectively. You must be an exceptional applied researcher with the ability to turn complex AI technologies into scalable, reliable systems in production. Excellence in engineering skills is a must, as you will be responsible for ensuring our AI models run efficiently, can scale, and meet the rigorous demands of our platform.We’re looking for someone who thrives in a fast-paced, high-execution environment—someone who can learn quickly, adapt to new technologies, take ownership and deliver impactful solutions. You will collaborate with an amazing team, working alongside peers, engineers, and other experts to help us realize our ambitious vision. If you have a passion for AI, the drive to innovate, and the engineering skills to execute at the highest level, we want to hear from you.Our current tech stack includes AWS serverless stack, Databricks + mlflow, Kubernetes, Kafka, PostgreSQL, DynamoDB, Elastic Cloud, the newest models from different vendors incl. OpenAI, Python with common libraries and frameworks. For data transformations, we primarily use SQL, dbt &amp; PySpark.<h2>What You’ll Be Doing</h2>We move fast. We commit to delivering user increments and advancing research on a weekly basis. Team members rotate between a variety of challenging problems. One week, you might be validating hypotheses and assumptions, demonstrating your conclusions in a defendable and reproducible way. The next week, you could be building a proof of concept, and in the third, you'll be shipping the first iteration of your work directly to our users.<ul style=""><li>Drive Choco's technical AI vision, roadmap, and projects alongside the rest of Data and Engineering leadership</li><li>Lead end-to-end development of AI and ML systems, incl. experimentation, deployment, optimization and monitoring</li><li>Collaborate with and be part of cross-functional teams to integrate sophisticated models into our systems</li><li>Carry the team through support, coaching, feedback, tooling, documentation, establishing best practices and knowledge sharing</li><li>Develop innovative solutions for complex business challenges</li></ul><h2>Your Responsibilities</h2><ul style=""><li>Articulate a vision and long-term roadmap for AI at Choco, outlining immediate actionable steps to achieve it.</li><li>Understand and interpret complex business and customer challenges, translating them into actionable AI solutions.</li><li>Ensure AI systems are scalable, efficient, and effective.</li><li>This role requires you to be hands-on. You are expected to contribute to our codebase on a daily basis</li><li>Lead by example, demonstrating a strong work ethic, quick iterations, and a commitment to continuous delivery. Embrace and drive Choco's ambitious goals, thriving in a fast-paced, challenging startup environment.</li><li>Employ an agile approach, emphasizing swift delivery, responsiveness to feedback, and continuous improvement.</li></ul><h2>What We’re Looking For</h2><ul style=""><li>Technical Leadership: You can think two, three steps ahead while not losing sight of what is important today. You have had demonstrable influence and impact on the success of the products you have worked on.</li><li>Expertise with LLMs: Hands-on experience with state-of-the-art language models like GPT-4, including safely deploying them in production environments. Familiarity with applications and architectures involving conversational agents, fine-tuning, and Retrieval-Augmented Generation (RAG).</li><li>Search and Recommendations: Proven expertise in building personalized search and recommendation systems, with a deep understanding of information retrieval and natural language processing (NLP) challenges like Named Entity Recognition (NER).</li><li>Engineering Excellence: Strong programming and engineering skills, with the ability to design, build, and maintain scalable AI systems.</li><li>Communication and Collaboration: Clear, effective communication skills, with the ability to translate complex AI concepts into practical, actionable solutions for cross-functional teams.</li><li>Startup Mindset: Experience in fast-paced environments, with the ability to navigate ambiguity, take ownership of projects, and - most importantly - get shit done</li></ul>At Choco, we're experiencing rapid growth and leading the AI revolution in the food supply chain. Our industry-leading Choco AI solution has achieved strong product-market fit, demonstrating the impact of our innovative approach. As a data scientist here, you'll work end-to-end, from conducting deep-dive analyses to building and deploying production-ready ML and AI systems. Join us in our mission to transform the industry through cutting-edge technology and relentless innovation.Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Staff ML / AI Engineer

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet your teamOur Customer Success team at Choco strives to deliver value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitising food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system within seconds allowing them to run a more profitable and less wasteful business. Due to the highly collaborative nature of our business (and the fact that we enjoy spending time together), this is primarily an in-office position in London. The role &amp; responsibilities<ul style=""><li>Manage and own the execution of premium vendor partnerships being directly responsible for the revenue generated from each deal</li><li>Support vendor sales managers as they enter the negotiation stage and take ownership of the relationship once commercial agreements have been signed; you will be the daily point of contact to set up the partnership for success</li><li>Prepare and lead trainings for new partners to ensure a seamless onboarding process </li><li>Spend 1-2 days on site with vendors as they launch our Choco AI proposition and ensure their team is fully equipped to integrate the product in their daily operations</li><li>Upsell new propositions and agree contract renewals with your existing portfolio of partners</li><li>Liaising between your partners and cross-functional internal teams, such as integrations, to ensure timely delivery of our solutions according to our partners’ needs</li><li>Share vendor learnings and feedback with the product and marketing team to help drive activities towards acquisition and engagement</li></ul>Who we’re looking for<ul style=""><li>2-4 years of experience in an externally-facing project management role</li><li>You have a strong work ethic with the motivation to always improve and grow for yourself and the team</li><li>You have a can-do attitude, are willing to roll up your sleeves and get stuff done</li><li>You are an amazing relationship builder and natural communicator who is comfortable articulating complex technical solutions to internal and external stakeholders</li><li>You are able to understand a problem, get the crux of an issue quickly and implement solutions proactively</li><li>You have strong attention to detail, set and maintain high standards </li><li>You are a huge team player and have a team-first mentality </li><li>Fluent English communicator (written &amp; spoken)</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Customer Success Manager 

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet the teamOur Sales team is at the heart of our mission to revolutionize the global food system. We are responsible for digitizing food service distributors with our technology that helps them run a more profitable and less wasteful business. We help connect suppliers with their network of clients including restaurants, retailers, and group caterers. As an Account Executive within this vibrant ecosystem, you will be our key player in establishing and expanding our impact in the industry. To secure deals with food service distributors you will work with a team of AEs, CSMs, and Solutions Engineers. You are at the heart of change in the food service industry as you cultivate valuable relationships with distributors. Your efforts combined with Choco's tools will change the whole food industry.This position is available to sit remotely with requirement to travel from 10% to 20%.What you will do<ul style=""><li>Take ownership of closing commercial deals with our distributor partners, from the first touchpoint to the signed contract. </li><li>Go out in the field and negotiate with both CEOs of multi-million companies and family-run businesses that have 0 experience with technology. </li><li>Craft and nurture connections with prospective customers via cold outreach, referrals, walk-ins to food markets, and previous relationships. You will demo our solutions live to suppliers and so create importance and urgency in the very first meetings</li><li>Your role goes beyond hitting targets; it’s about making a tangible impact in the industry, driving innovation and setting new benchmarks for success. </li><li>You will be working with cutting-edge technology like AI solutions, educating key decision makers at suppliers and presenting the value these technologies can provide to their business. </li><li>Create long-lasting relationships with distributors that will last the tests of time. You will create win-win scenarios. Your ability to close deals will create valuable partnerships that stand the test of time. </li><li>Think outside the box and present new ideas, processes, and opportunities that exceed customer expectations and make for a best-in-class experience.</li></ul>The ideal candidate<ul style=""><li>5+ years of experience working in SaaS, ideally dealing with complex sales cycles.</li><li>Capable of influencing deal share best practices and scaling negotiation tactics </li><li>Ability to support teammates in reaching quotas proactively.</li><li>Internal collaboration with SDR, regional sales ops, manager and team for pipeline management and deal progression. </li><li>Owns all parts of the sales process, primarily focused on working closely with complex deals.</li><li>Humble and team first.</li></ul>Compensation Range<ul style=""><li>The compensation range (OTE) for this position is $175,000. - $225,000. The actual compensation offered depends on the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and geographic location in which the applicant lives and/or from which they will be performing the job. </li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Senior Account Executive

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>Meet the teamOur Sales team is at the heart of our mission to revolutionize the global food system. We are responsible for digitizing food service distributors with our technology that helps them run a more profitable and less wasteful business. We help connect suppliers with their network of clients including restaurants, retailers, and group caterers. As an Senior Account Executive within this vibrant ecosystem, you will be our key player in establishing and expanding our impact in the industry. To secure deals with food service distributors you will work with a team of AEs, CSMs, and Solutions Engineers. You are at the heart of change in the food service industry as you cultivate valuable relationships with distributors. Your efforts combined with Choco's tools will change the whole food industry.What you will do<ul style=""><li>Take ownership of closing commercial deals with our distributor partners, from the first touchpoint to the signed contract. </li><li>Go out in the field and negotiate with both CEOs of multi-million companies and family run businesses that have 0 experience with technology. </li><li>Craft and nurture connections with prospective customers via cold outreach, referrals, walk-ins to food markets and previous relationships. You will demo our solutions live to supplier and so create importance and urgency in the very first meetings</li><li>Your role goes beyond hitting targets; it’s about making a tangible impact in the industry, driving innovation and setting new benchmarks for success. </li><li>You will be working with cutting-edge technology like AI solutions, educating key decision makers at suppliers and presenting the value these technologies can provide to their business. </li><li>Create long-lasting relationships with distributors that will last the tests of time. You will create win-win scenarios. Your ability to close deals will create valuable partnerships that stand the test of time. </li><li>Think outside the box and present new ideas, processes, and opportunities that exceed customer expectations and make for a best-in-class experience.</li></ul>The ideal candidate<ul style=""><li>German (C1 and higher) is mandatory.</li><li>5+ years of experience working in software industry, ideally dealing with complex sales cycle.</li><li>Capable of influencing deal share best practices and scaling negotiation tactics </li><li>Ability to support teammates in reaching quotas proactively.</li><li>Internal collaboration with SDR, regional sales ops, manager and team for pipeline management and deal progression. </li><li>Owns all parts of the sales process, primarily focused on working closely with complex deals.</li><li>Humble and team first.</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here’s what we’re up to: <a href="https://bit.ly/4fyXonB">https://bit.ly/4fyXonB</a>About the role Directly reporting to the Head of Engineering, the Staff Frontend Engineer is pivotal in steering our web engineering strategy. This role is tasked with leading high-impact technical projects spanning across cross-functional product teams, enhancing our microfrontend architecture, and ensuring the development of cutting-edge web products.As a functional expert, the Staff Frontend Engineer plays both a consultative and hands-on role. But this role is about more than expertise - it's also about mentorship. Our Staff Frontend Engineer aids fellow engineers, fostering an environment where technical skills are continuously sharpened and expanded. From enhancing our application processes to fortifying security measures and optimizing engineering tasks, their contributions resonate throughout the entire tech infrastructure.In our dynamic technical landscape, the Staff Frontend Engineer stands as a beacon of expertise, always driving forward with precision and professionalism.Our working model reflects a balance between the highly collaborative nature of our business and modern-day flexibility. As a part of our product team, we look forward to seeing you in our Berlin office 3 days a week, What you’ll do<ul style=""><li>Drive the organization’s engineering strategy for web. Bringing the interests of engineering and the company together. </li><li>Discover, incept and drive strategic technical projects arching over several cross-functional product teams. </li><li>Work with our engineering teams to enhance its microfrontend architecture and platform to develop cutting edge web products </li><li>Act as a functional expert, a go-to person, an impact-multiplier, an enabler and as a troubleshooter when needed. </li><li>Share your knowledge, develop expertise in our product and grow with your team to become an even greater engineer. Mentor other engineers and support them to acquire both wide and deep technical knowledge. </li><li>Touch and improve different areas of our applications through tooling, CI/CD, security, or related engineering processes.</li></ul> The technology you’ll work with<ul style=""><li>We use React, TypeScript, micro frontends architecture, Jest, Styled Components for our web frontend. Our mobile apps are written in Kotlin, Swift, Flutter and we utilize AppSync with GraphQL. </li><li>We have a cutting-edge environment and use NodeJS, TypeScript, GraphQL, AWS DynamoDB and our infrastructure is powered by AWS SNS, AWS SQS, AWS Lambda, AWS AppSync, AWS CloudFormation, AWS CodePipeline and AWS S3. </li><li>Our complete stack can be viewed <a href="https://chocoapp.github.io/tech-radar/">here</a></li></ul> What we’re looking for<ul style=""><li>8+ years of professional hands-on experience as a senior, lead engineer or staff engineer in complex development projects. </li><li>Expert in various frontend technologies and modern frontend frameworks, and testing frameworks like Jest, React Testing Library, Cypress</li><li>You are fluent in Typescript and keen on trying out new technologies</li><li>Strong experience with complex microservices, event-driven architecture, integrations and developing APIs</li><li>Very deep knowledge in system designs and software architectures</li><li>Previous experience in defining and building up CI/CD pipelines to support development.</li><li>Ability to drive the technical vision of a 50+ engineering organization and drive business critical projects. </li><li>Ability to identify, articulate issues and take ownership for delivering practical solutions, while prioritizing tasks effectively.</li><li>Outstanding communication and influencing skills combined with empathy and eagerness to share and develop others</li><li>Good learning ability, open-mindedness and good self-organizational skills will be absolutely key to the success of your work and the business overall. </li><li>Experience with Microservices, Event-driven architecture, Integrations and Developing APIs</li></ul>Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

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