SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. We help building owners and operators deploy EV charging that optimizes energy usage and revenue at scale using existing grid infrastructure.

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Optimize energy use and revenue with scalable EV charging solutions for multifamily and commercial properties.

Who We AreSWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for all.With an expanding footprint across Canada and the U.S., we’re scaling quickly and looking for mission-driven talent to help accelerate our growth.Job OpportunitySWTCH is looking for a Sales Development Representative to help us scale and grow our business in Western Canada. Working closely with our Business Development team, you’ll help identify, develop, and support meaningful direct sales and channel partnerships for SWTCH. The SWTCH team is lean, motivated, and driven by our mission to realize a clean energy future.Responsibilities<ul><li>Respond promptly to all inbound leads.</li><li>Maintain relationships with current clients and identify new prospects.</li><li>Research prospective accounts in targeted markets, pursue leads, and follow through to a successful agreement.</li><li>Understand the target markets, including industry, public policy, regional programs, companies, projects, and which market strategies can be used to attract clients.</li><li>Collaborate with marketing and sales teams to ensure that milestones are achieved.</li><li>Possess a strong understanding of our products, our competition in the industry, and positioning.</li><li>Follow the latest industry developments and stay up to date on the competitive landscape</li><li>Maintain customer activity in the CRM platform.</li><li>Exceed performance metrics.</li></ul>Requirements<ul> <li>Minimum of a post-secondary degree</li> <li>2-3 years of experience in sales, business development, and customer management</li> <li>Experience in relevant industries such as real estate development, transportation, or energy</li> <li>Excellent organizational, strategic, planning, and implementing skills.</li> <li>Strong presentation and verbal communication skills</li> <li>Competency in Microsoft applications including Word, Excel, and PowerPoint.</li> <li>Able to work comfortably in a fast-paced environment.</li> <li>Understanding of and passion for clean energy and mobility sectors.</li> <li>Ability to travel 15-20%</li> <li>Experience with CRM (Salesforce)</li> </ul>Benefits<ul><li>Business Impact - As a core member of the executive team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.</li><li>Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.</li><li>Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express your interest here.</li></ul>SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&amp;C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via test and/or without having met a member of our hiring team in person, please disregard. SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Sales Development Representative - Canada (West)

Who We AreSWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for all.With an expanding footprint across Canada and the U.S., we’re scaling quickly and looking for mission-driven talent to help accelerate our growth. Job OpportunityAs we continue to grow, we're looking for an experienced Director, Technical Customer Support to lead our Tier 1 and Tier 2 Technical Support organization and help deliver an exceptional customer experience at scale.Reporting to the CEO, the Director, Technical Customer Support will lead SWTCH's remote Technical Support organization, overseeing Tier 1 and Tier 2 support teams. This leader will be responsible for delivering operational excellence, achieving service level objectives, developing high-performing teams, and driving continuous improvement across the support function.The ideal candidate has successfully built and led distributed technical support organizations, understands how to scale customer operations, and uses data to improve both team performance and the customer experience.<h3>What You’ll Do</h3><ul><li>Lead, coach, and develop a high-performing remote team of Tier 1 and Tier 2 Technical Support agents and team leads.</li><li>Own the day-to-day operation of the Technical Support function, ensuring customers receive timely, high-quality support.</li><li>Establish and monitor key operational metrics, including SLAs, CSAT, response and resolution times, backlog health, quality, and team productivity.</li><li>Develop scalable support processes, workflows, and knowledge management practices to improve efficiency and consistency.</li><li>Build effective escalation processes and partner closely with Engineering, Product, Customer Success, Network Operations, and Deployment teams to resolve customer issues.</li><li>Drive workforce planning, scheduling, and capacity management to support a growing global customer base.</li><li>Recruit, mentor, and retain top talent while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Analyze customer trends and operational data to identify opportunities for automation, process improvements, and product enhancements.</li><li>Lead critical customer escalations and ensure clear communication during high-impact incidents.</li><li>Build a customer-centric support organization that continuously improves the overall customer experience.</li></ul>Requirements<h3>What You'll Bring</h3><ul><li>12+ years of experience in Technical Customer Support, Customer Operations, or Service Operations, with 5+ years leading Tier 1 and Tier 2 technical support teams, including remote or distributed teams.</li><li>Demonstrated success leading managers, team leads, and frontline technical support professionals in a high-growth environment.</li><li>Proven experience building and scaling technical support operations, including workforce planning, SLA management, quality assurance, and performance reporting.</li><li>Strong analytical skills with experience using operational metrics and customer insights to drive continuous improvement.</li><li>Experience with customer support platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar ticketing systems.</li><li>Exceptional leadership, coaching, communication, and cross-functional collaboration skills.</li><li>Experience supporting enterprise SaaS, EV charging, IoT, networking, telecommunications, or another technology-driven industry is strongly preferred.</li></ul>BenefitsAt SWTCH, we believe in powering the future together. You'll have the opportunity to build and scale a world-class Technical Support organization while helping accelerate the adoption of electric vehicles. You'll work alongside a collaborative, mission-driven team committed to delivering innovative technology and exceptional customer experiences.<ul><li>Business Impact - As a core member of the executive team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.</li><li>Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.</li><li>Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express your interest here.</li></ul>SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&amp;C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via test and/or without having met a member of our hiring team in person, please disregard. SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Director, Technical Customer Support

Who We AreSWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for all.With an expanding footprint across Canada and the U.S., we’re scaling quickly and looking for mission-driven talent to help accelerate our growth.Job OpportunitySWTCH is looking for a Business Development Manager to help us scale and grow our business in the Carolinas (North Carolina, South Carolina). Reporting directly to the VP of Sales, you’ll help develop meaningful direct sales, channel, and technology partnerships for SWTCH. The SWTCH team is lean, motivated, and driven by our mission to realizing a clean energy future.Responsibilities<ul><li>Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement</li><li>Understand the target markets, including industry, company, project, and company contacts and which market strategies can be used to attract clients</li><li>Collaborate with marketing and sales teams to ensure that milestones are achieved</li><li>Maintain relationships with current clients and identify new prospects</li><li>Possess a strong understanding of our products, our competition in the industry and positioning</li><li>Follow the latest industry developments and stay up-to-date on the competitive landscape</li><li>Maintain customer activity in the CRM platform</li></ul>Requirements<ul><li>Minimum of a post-secondary degree.</li></ul><ul><li>5-8 years of experience in sales, business development, and customer management.</li><li>Experience in relevant industries such as real estate, transportation, or energy.</li><li>Excellent organizational, strategic, planning and implementing skills.</li><li>Strong presentation and verbal communication skills.</li><li>Competency in Microsoft applications including Word, Excel, and PowerPoint.</li><li>Able to work comfortably in a fast-paced environment.</li><li>Understanding of and passion for clean energy and mobility sectors.</li></ul>Benefits<ul><li> Business Impact - As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.</li></ul><ul> <li> Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.</li> <li> Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express.</li> </ul>SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&amp;C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via test and/or without having met a member of our hiring team in person, please disregard. SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Business Development Manager - North/South Carolina

Who We AreSWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and energy management solutions have been installed in hundreds of multifamily buildings, 50 percent of which are classified as low-to-moderate income. By leveraging the latest technology available, SWTCH is making EV charging possible for all buildings.With a growing base of clients, SWTCH is currently looking for opportunities to deepen our market penetration across North America.Job OpportunityWe are seeking a Technical Solutions Engineer to join our team and help drive the growth of our electric vehicle (EV) charging business. The successful candidate will be responsible for providing technical support and guidance to our customers and sales team, as well as identifying and closing new sales opportunities.Key Responsibilities<ul><li>Provide technical support and guidance to customers and the sales team on our EV charging solutions.</li><li>Work with the sales team to develop partnership opportunities by providing technical support.</li><li>Work closely with our engineering and product teams to ensure our solutions meet the needs of our customers.</li><li>Attend trade shows and other industry events to promote our products and services.</li><li>Provide training and education on our EV charging solutions to partners and the sales team.</li><li>Stay up-to-date on industry trends and developments in EV charging technology.</li></ul>RequirementsQualifications<ul><li>Bachelor's degree in engineering, electrical engineering or related field</li><li>5+ years of experience in technical sales and support</li><li>Strong understanding of EV charging technology and industry trends</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and analytical skills</li><li>Ability to work independently and as part of a team</li><li>Willingness to travel as required</li></ul>Like the rest of our people at SWTCH Energy, you'll have<ul><li>A love for EVs and Greentech.</li><li>Ability to set goals and KPIs for yourself and as the team grows.</li><li>Energy, enthusiasm, and positivity.</li><li>A clear, warm, engaging, and informative communication style.</li><li>Ability to simplify complex details into succinct straightforward messages.</li><li>A dynamic, collaborative environment and you're comfortable navigating ambiguity.</li><li>Find creative problem-solving, fulfilling, and challenging.</li><li>Be self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning.</li><li>Adapt quickly to changing priorities: take initiative rather than wait for instruction.</li></ul>Benefits<ul> <li> Business Impact - As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.</li> <li> Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.</li> <li> Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express</li> </ul> SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

SWTCH Energy

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Sectors

Climate Solutions

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Sectors

Climate Solutions

Email me jobs from SWTCH Energy