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Empowering global energy independence for a sustainable, climate-friendly future.

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>PURPOSE OF THE POSITIONThe Regional Service Dispatcher – Medium Voltage is responsible for the ordering of service parts, scheduling field service labor and submitting manufacturer warranty claims within the defined service response time for all Medium Voltage Service Repairs. Duties include reviewing stock locations and communicating logistics options to Medium Voltage Repair Providers, also ensuring that warranty claims and escalations are completed with MV manufacturers used by SMA. Position also requires the monitoring and alteration of Service Case priorities based on customer account status or Service Contract to meet SMA’s Service commitments. This position also includes acting as a backup for the dispatching of field service activities and parts.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Will assign Service Repair activities to SMA Field Resources, external Medium Voltage Service Providers via Salesforce Planning Board based on availability and customer/ case priority level.</li><li>Monitors dispatch queues for new service cases. Then align parts and field resources to meet a customer service repair activity within the defined service level.</li><li>Monitors existing service cases for key customers and service contracts to ensure the end-to-end delivery time and milestones are met. Takes proactive action with other SMA groups as needed to accomplish service level commitments.</li><li>Ensure Medium Voltage issues reported by customers have been escalated to MV manufacturers before planning Service Repair Activities.</li><li>Quality control of dispatched service cases from Regional Competency Center Technical team to ensure customer needs are met, Field Service Resources are prepared for repairs and manufacturers have been notified of the failure.</li><li>Responsible for communication and alignment of customer’s availability and SMA repair plan.</li><li>Verifying all Service repairs receive a properly completed Service Report with details required from MV manufacturers and SMA’s Supplier Quality.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>Basic Medium Voltage Training</li><li>SAP System and Salesforce Ticketing System Training</li><li>End to End Process Training</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>Associate's degree in business, logistics, technical field or equivalent combination of education and experience.</li><li>Experience working with Field Service teams is preferred.</li><li>Experience in Renewable Energy, Medium Voltage and/or Energy Distribution Industries is desired.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Experienced with Customer Service Ticketing systems.</li><li>Knowledge of customer service principles and practices are preferred.</li><li>Proficiency in the English language, both written and verbal, is required. Spanish and/or German language skills are a plus.</li><li>Ability to resolve operational complications and an attitude of thinking outside of the box is required.</li><li>Knowledge of SMA's product line is strongly preferred.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Strong verbal and written communication skills are required.</li><li>Ability to effectively discuss and present logistics principles to an audience. </li></ul>The compensation range for this position is $25/hr-$30/hr. <div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Regional Service Dispatcher, Medium Voltage - Remote, West Coast

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer, Medium Voltage to support operations across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of SMA Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Tests, troubleshoots, repairs, and analyzes SMA's MV systems in the field, via email, telephone, and site visits</li><li>Develops a detailed knowledge of SMA's Medium Voltage products, associated SMA and/or third party accessories sold by SMA</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of SMA products</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A Bachelor's degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work non-standard business hours occasionally to support service customer contracts</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Knowledge of National Electric Code is preferred</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred</li><li>Ability to analyze and solve problems effectively</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in Phoenix, AZ or surrounding areas</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer, Medium Voltage - Phoenix, AZ

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer, Medium Voltage to support operations across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of SMA Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Tests, troubleshoots, repairs, and analyzes SMA's MV systems in the field, via email, telephone, and site visits</li><li>Develops a detailed knowledge of SMA's Medium Voltage products, associated SMA and/or third party accessories sold by SMA</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of SMA products</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A Bachelor's degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work non-standard business hours occasionally to support service customer contracts</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Knowledge of National Electric Code is preferred</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred</li><li>Ability to analyze and solve problems effectively</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in the North Texas area</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer, Medium Voltage - North Texas

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Technical Manager, Medium Voltage to support our customers across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today! PURPOSE OF THE POSITIONThe Technical Manager is responsible for owning all technical issues related to medium voltage equipment, including switchgear and transformers, across the US install base. This role ensures timely updates to customers regarding the status of ongoing field issues, collaborates with field service engineers, MV dispatch, MV service providers and drives root cause analysis and corrective actions in collaboration with SMA-US Quality and HQ Quality and Technical Support. The Technical Manager will be the go-to expert for troubleshooting, technical support, and resolution of complex medium voltage equipment issues, ensuring that customer expectations are met, service quality is maintained, and operational excellence is achieved.PRIMARY DUTIES / RESPONSIBILITIESOwnership of Medium Voltage Issues:<ul><li>Take full responsibility for all medium voltage switchgear and transformer-related issues across the US install base.</li><li>Act as the central point of contact for internal teams, customers, and service providers for escalated medium voltage technical issues. Customer Communication and Issue Updates:</li><li>Provide regular status updates to customers on the progress of field issues, ensuring transparency and clear communication on next steps and resolution timelines.</li><li>Manage customer expectations effectively, ensuring all technical challenges are addressed and resolved promptly.</li></ul>Field Support and Troubleshooting:<ul><li>Support medium voltage field service engineers by offering technical guidance and expertise on complex field issues.</li><li>Assist and mentor field service teams to troubleshoot and resolve technical problems, ensuring high-quality service delivery.</li><li>Coordinate with service providers to ensure timely response to field issues and technical support.</li></ul>Root Cause Analysis and Corrective Actions:<ul><li>Collaborate with headquarters (HQ) in Kassel and other engineering teams to establish clear root cause analyses for technical failures or recurrent issues.</li><li>Ensure swift and accurate corrective actions are identified and implemented to prevent future occurrences.</li><li>Drive process improvements and feedback loops to continually improve the service and support provided for medium voltage equipment.</li></ul>Technical Expertise and Training:<ul><li>Stay current on industry trends and developments related to medium voltage switchgear, transformers, and other related equipment.</li><li>Develop and deliver internal training materials to upskill the field service engineers and team members on handling medium voltage issues effectively.</li></ul>Collaboration with HQ:<ul><li>Work closely with the R&amp;D and technical teams at HQ to ensure accurate knowledge transfer and timely problem resolution for medium voltage equipment.</li><li>Ensure all technical issues are well-documented and feedback is shared with the product and engineering teams to improve future product offerings and service solutions.</li></ul>REQUIRED TRAINING AND REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>Bachelor’s degree in Electrical Engineering or related field. Master’s degree preferred. </li><li>5-7 years of experience in the field of medium voltage electrical systems, with a focus on switchgear and transformers.</li><li>In-depth knowledge of medium voltage equipment, with experience in installation, maintenance, troubleshooting, and technical support.</li><li>Proven experience in customer communication, especially in high-pressure or complex technical situations.</li><li>Experience in managing and supporting field service engineers or technical teams. Strong ability to work cross-functionally with internal teams (engineering, R&amp;D, customer service) and external stakeholders (customers, third-party service providers).</li><li>Demonstrated ability to identify the root cause of technical issues and implement corrective actions efficiently.</li><li>Ability to create and maintain technical reports, issue logs, and action plans.</li></ul>ADDITIONAL DETAILS •<ul><li>Salary Range: $104,000-134,000</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>Fully remote in the US.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Technical Manager, Medium Voltage - Remote, US

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Technical Service Representative to support our customers and partners. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Technical Service Representative is responsible for providing the highest quality of customer support through the technical support telephone hotline. Duties include answering incoming calls to the service line and resolving all types of customer issues, providing assistance to installers in the field, providing technical training to internal personnel, creating tickets to dispatch to field service teams and providing support to other departments.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Maintains the technical support hotline and uses communication skills to provide customer support to users, installers, and customers of SMA.</li><li>Creates documentation as needed for publication in document- and web-based media, describing common technical issues and solutions, and to create technical field reports.</li><li>Provides technical training to internal personnel on the technical aspects of SMA’s product line and develops training materials.</li><li>Provides support to the Sales and Marketing departments by serving as an SMA products generalist, and building familiarity with competitors’ products.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>An Associate's degree is required. A four-year degree in a technology-related field is preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>Experience in the field of solar electric (PV) installation, system design and/or inspection equivalent to this level of education can be used in lieu of the requirement.</li><li>Experience in renewable energy is preferred but not required.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Knowledge of solar electric (PV) installation, system design and/or inspection is preferred.</li><li>Knowledge of mathematical concepts, including graphical representation of data, is preferred.</li><li>Knowledge of basic electrical theory is required.</li><li>Proficiency in the English both written and verbal, is required. Spanish language, both written and verbal, is preferred. German language skills are a plus.</li><li>Customer focus and a service-oriented attitude are required.</li><li>Ability to communicate on the phone with customers while taking detailed notes is required.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Excellent interpersonal, communication and presentation skills are required.</li><li>Excellent organizational skills are required.</li><li>Ability to analyze and solve problems.</li><li>Ability to work under time pressure and stress.</li><li>Ability to handle multiple projects in parallel.</li><li>Ability to work individually as well as part of a team</li><li>NABCEP certification is a plus.</li></ul>ADDITIONAL DETAILS <ul><li>Compensation Range: $27-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>16 days of PTO accrual to start, increases with length of tenure.</li><li>Hybrid opportunity based out of Rocklin, CA office.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Technical Service Representative - Rocklin, CA

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Order Management team is looking for an Order Management Returns Specialist to support our growing business units. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Order Management Returns Specialist is responsible for managing the returns process and ensuring the timely completion of all open returns. This role works closely with the SMA Logistics team and 3PL warehouse to coordinate and disposition returned materials efficiently. Additionally, the Specialist manages customer dunning emails, ensures accurate invoicing, and collaborates with the Accounting team to resolve outstanding invoices. This position requires a detail-oriented, analytical mindset with strong problem-solving skills. The ability to work with large datasets, identify trends, and collaborate with multiple departments is essential to success in this role. Additionally, exceptional customer service skills are necessary to ensure a positive experience for customers and stakeholders throughout the return process.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Conduct thorough research and analysis of customer returns, identifying process gaps and opportunities for improvement.</li><li>Provide a high level of customer service by communicating professionally and effectively with customers regarding return processes, defective device returns, and issue resolution.</li><li>Monitor the return deliveries list and run open return reports daily. Utilize different reporting tools and methods to manage and resolve complex return cases.</li><li>Create task orders for invoicing on non-returned products and request credit notes for returned devices in coordination with the Billing Team.</li><li>Investigate and resolve discrepancies in 3PL deliveries.</li><li>Serve as a liaison between Global Order Management in Germany to drive process improvements.</li><li>Work cross-functionally with procurement, third-party logistics partners, regional competency centers, and field service staff.</li><li>Provide return labels and Bills of Lading (BOL) for both domestic and international customers.</li><li>Cross-train and provide backup support for Service order entry, including creating sales orders for one-way and exchange devices, DOA orders, and Canadian orders.</li><li>Assist the Accounts Receivable team in clearing delinquent accounts related to non-returned products.</li><li>Manage and respond to inquiries in various Order Management email inboxes.</li><li>Other duties as may be required or assigned. team.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>An Associate’s degree is preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in an administrative or support role are required.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Knowledge of order entry and SAP a huge plus.</li><li>Proficiency in the English language, both written and verbal, is required. German/Spanish language skills are a plus.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Must be organized and have excellent time management skills.</li><li>Excellent interpersonal communication skills are required.</li><li>Ability to analyze and solve problems effectively.</li></ul>ADDITIONAL DETAILS<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>Hybrid opportunity with 2 days onsite in Rocklin, CA/3 days remote.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Order Management Returns Specialist - Rocklin, CA

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Service Engineer to support our Needville, TX site. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Service Engineer is responsible for working to maintain Utility &amp; commercial inverters, PV Solar equipment and customer site equipment in the field at the assigned site. Duties include but not limited to: commissioning, troubleshooting, repairing, and analyzing Utility &amp; commercial inverter applications, regular working with low &amp; medium voltage electricity, and maintaining excellent customer service activities while assigned at a customer site(s).PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Commissions, troubleshoots, repairs, and analyzes Utility &amp; commercial inverters, PV Solar equipment and customer site equipment in the field, via email, telephone.</li><li>Develops a detailed knowledge of SMA’s inverter products, associated PV accessories, site equipment and third party accessories that are sold by SMA or installed at a customer’s site for use with the inverters.</li><li>Maintains a working knowledge of the applicable National Electric and Electrical safety code(s) (NEC, NFPA70E, NESC, OSHA)</li><li>Regularly works with high voltage DC electricity, Low &amp; Medium voltage three phase power, SCADA or 3rd party monitoring and the relevant software and firmware of the inverters site equipment.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li><li>Working from heights, on ladders or lift equipment. Ability to or experience in forklifts.</li><li>Will work at assigned site and travel as required to SMA or customers sites.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>An Associate’s degree or higher in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 2 years experience in PV Solar and/or PV Solar O&amp;M</li><li>At least 3 years of experience in electrical, electronic and/or network communications are required</li><li>NABCEP Certification strongly preferred</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Excellent verbal and written communication skills are required.</li><li>Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Ability to analyze and solve problems effectively.</li><li>This position requires infrequent domestic and international travel</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>While performing the duties of this position, the employee is occasionally exposed to electrical hazards, exposure to weather of extreme temperatures, and other nature-related hazards.</li></ul> <div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Service Engineer - Needville, TX

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer to support Phoenix, AZ and surrounding areas. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer is responsible for performing warranty repairs, and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Commissions, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.</li><li>Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A bachelor’s degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>Prior experience in the solar energy industry is strongly preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Ability to analyze and solve problems effectively.</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>The work environment is constrained to a field service environment, with occasional functions in a corporate office.</li><li>While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.</li><li>The noise level in the work environment is usually moderate.</li><li>This position requires significant domestic and international travel</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in the Phoenix, AZ area.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer - Phoenix, AZ

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Product Engineering Specialist - Medium Voltage. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Product Engineering Specialist Medium Voltage serves as a specialist for post sales Service activities with customers regarding SMA Medium Voltage equipment such as pad mounted transformers and switchgears.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Supports system connections, special testing of SMA equipment at sites using advanced test equipment.</li><li>Mentors and supports the Large Scale/ Utility service organization in North America.</li><li>Serves as the technical specialist for SMA Medium Voltage equipment (Transformers, Switchgears and Platforms)</li><li>Provide high level technical support to SMA Field Service Staff and Contractors working/testing MV Equipment.</li><li>Serves as a liaison between the US Service, Engineering Services and other technical support teams in the US and Germany.</li><li>Creates processes and work instructions as needed to improve Service Operations.</li><li>Develops processes and work instructions in collaboration with Engineering Services to aid troubleshooting problems in the field, as well as analyzing current customer technical requirements.</li><li>Develops and implements a strategy for extensive customer support by understanding the customer’s Hardware and Software interfacing with the SMA equipment.</li><li>Interfacing with customers on advanced technical questions on SMA equipment in association with the their equipment.</li><li>Gathers and prioritizes customer’s technical requirements, provides suitable interpretation to management, training department, and engineering staff for future improvement of SMA’s products.</li><li>Interprets and evaluates customer concerns regarding installation problems or site wide plant level issues that can harm personnel or damage SMA equipment.</li><li>Attends industry conferences and trade shows, as necessary.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A bachelor’s degree in electrical or mechanical engineering is preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>5-7 years of experience working with Medium or High Voltage equipment is required.</li><li>5-7 years of experience in technical sales, applications engineering, service engineering or R&amp;D is preferred.</li><li>Experience in renewable energy is preferred.</li><li>Electrical and/or mechanical engineering experience is preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Knowledge of solar electric (PV) installation, system design and/or inspection is preferred.</li><li>Proficiency in the English language, both written and verbal, is required. German/Spanish language skills are a plus.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Excellent interpersonal, communication and presentation skills are required.</li><li>Excellent organizational skills are required.</li><li>Ability to analyze and solve problems effectively.</li><li>This position may require periodic domestic and international travel.</li></ul>ADDITIONAL DETAILS<ul><li> Salary Range: $104,000-134,000</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>Remote position based out of the US.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

SMA America

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Company Description

Jobs (9)

Regional Service Dispatcher, Medium Voltage - Remote, West Coast

Regional Service Dispatcher, Medium Voltage - Remote, West Coast

Field Service Engineer, Medium Voltage - Phoenix, AZ

Field Service Engineer, Medium Voltage - Phoenix, AZ

Field Service Engineer, Medium Voltage - North Texas

Field Service Engineer, Medium Voltage - North Texas

Technical Manager, Medium Voltage - Remote, US

Technical Manager, Medium Voltage - Remote, US

Technical Service Representative - Rocklin, CA

Technical Service Representative - Rocklin, CA

Order Management Returns Specialist - Rocklin, CA

Order Management Returns Specialist - Rocklin, CA

Service Engineer - Needville, TX

Service Engineer - Needville, TX

Field Service Engineer - Phoenix, AZ

Field Service Engineer - Phoenix, AZ

Product Engineering Specialist - Medium Voltage - Remote, US

Product Engineering Specialist - Medium Voltage - Remote, US

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Email me jobs from SMA America