Our innovative solutions for solar and storage applications, intelligent energy management systems and modern charging solutions for e-vehicles enable people and companies around the world to achieve greater energy independence. Together with our partners and customers, we are shaping the energy transition. For a climate-friendly, sustainable future.

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Empowering global energy independence for a sustainable, climate-friendly future.

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Territory Sales Manager is responsible for identifying opportunities within an assigned territory and implementing strategies to capture market share in the region. Duties include leading an aggressive build-up of SMA’s market share by expanding business partnerships, highlighting value-add features, developing new relationships, partnering with and driving sales to/ and with our authorized channel partners.**This role will manage the Northeast region**Primary duties / responsibilitiesBuild and maintain relationships with all Authorized Distributors within the assigned region/regions. Identify market opportunities within an assigned region or regions, and develop strategies to penetrate those markets. Prospect for and target solar installers with AD partners in assigned territory. Increase SMA sales by building relationships with important installers, delivering value-added features, and increasing SMA portfolio share with installers through our AD partners. Successfully execute a brand and messaging strategy that positions SMA as an industry leader in the alternative energy industry.Initiate and implement strategic alliances with key partners through our authorized channel partners. Make cold calls to current/potential customers and set appointments to discuss PVtechnologies. Participate in residential PV conferences, as well as AD tradeshows and NEC code conferences and symposiums to encourage and influence the use and acceptance of SMA products and technologies.Meet with AD partners and installers to promote the benefits of SMA technology and convert potential customers from competitors. Serve as an SMA advocate and provide outstanding customer support.Other duties as may be required or assigned.Required training (type / duration / field / additional training)A bachelor’s degree in a technical field with an emphasis in electrical or mechanical engineering is preferred.Project management experience is a plus.Experience working within a distribution channel is a plus.Required relevant professional experience (type / duration)Two(2) to three(3) years of experience in renewable energy technologies or a related industry is preferred.At least 2 years of experience in a sales or account manager role is required.Other specialized skillsKnowledge of strategic and quantitative analysis is preferred.Knowledge of strategic selling principles and key account management are preferred. Strong project management skills are preferred.Excellent negotiation skills are preferred.Strong organizational and communication skills are required.Excellent presentation skills are required.Proficiency in the English language, both written and verbal, is required. German and/orSpanish language skills are a plus.Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.Attention to detail and a high level of accuracy are required.Ability to directly or indirectly influence people.Ability to analyze and solve problems effectively.Ability to work well independently.A valid driver’s license and an acceptable driving record are required.This position requires frequent domestic and periodic international travel.Working in a matrix organization a plus.Additional Information:<ul><li>Compensation: $75,000 - $99,000 annually + Quarterly Bonus</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Territory Sales Manager

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Strategic Sales Manager is responsible for driving Sales of company Solar Inverter Equipment and Services to targeted key Strategic Accounts (Solar Project Developers, EPCs, Utilities, End Users, IPPs, Asset Owners) within the assigned territory. Comprehensive Account Management and New Business Development role requiring excellent Senior-level relationship-building skills, proven track record of demonstrable sales success closing major big-ticket heavy equipment deals with extended sales cycles and solutions selling. Position entails coordinating, facilitating, and managing all activities for selected target customers.Primary duties / responsibilitiesDevelops a thorough understanding of customer strategies, priorities, organization, and methodologies. Develops effective long-term strategic plans to capture majority project pipeline share and maximize sales revenue and project win opportunities.Develops strong relationships with internal colleagues and external stakeholders, with solid communication and interpersonal skills at all relevant levels throughout internal and target organizations and functional departments. Excellent collaborative team-player mentality required.Actively drives sales performance, logging activities in online systems with thorough organization skills and direct management reporting.Implements and improves sales cycle systems and processes as required to drive improved effectiveness and profitability.Develops comprehensive short and long-term sales strategies for all product types across the Large Scale segment for target territory and customer base.Actively owns, drives, and manages monthly pipeline business forecast and addresses any issues for successful, timely company and customer resolution.Attendance at suitable Trade Shows, Conferences, Seminars, and industry events as required.Other duties as may be required or assigned.Required training (type / duration / field / additional training)Bachelor’s degree in a technical and/or commercial field or equivalent experience is required. Masters/Post Grad training, certification, Renewable Energy qualifications preferred.Preferred relevant professional experience (type / duration)10 years’ sales and business management experience in advanced technology industries with engineering bias.Proven track record of managing large, complex customers in cross-functional matrix environments with lengthy design, qualification sales cycles and multiple decision-makers.Other specialized skillsSolid knowledge of strategic and solutions selling; Major Account Management experience.Strong organizational, interpersonal, communication and time management skills.Excellent presentation and negotiation skills.Proficiency in the English language, both written and verbal, is required. German and Spanish language skills are a plus.Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel)Proficiency with standard industry management programs (SFDC, SharePoint…).Detail-oriented with a high degree of accuracy.Strong analytical and problem-solving skills.Ability to work well independently in a remote team structure.Valid driver’s license and clean driving record. Expect around 25 - 50% domestic travel. Additional Information:<ul><li> Then compensation range for this position is: $129,000 - $167,000 annually.</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Strategic Sales Manager

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div> The Director Human Resources will play a pivotal role in driving the people strategy to support the overall business objectives and organizational development. This position requires a strategic and forward-thinking HR leader who is excited by business partnering, fostering a culture of collaboration, innovation, and employee development.The Director of Human Resources will be a strategic leader responsible for driving the human resources function in alignment with organizational goals. This role requires the Vice President of Human Resources to develop and implement HR strategies that foster a positive organizational culture, attract top talent, and enhance employee engagement.Furthermore, the position holder needs to have strong abilities in navigating in a global matrix organization and build strong networks within the global HR community and the US subsidiaryPrimary duties / responsibilitiesStrategic HR Leadership &amp; Business Partnership·         Collaborate closely with the leadership team to understand business goals and align HR strategies to support organizational success.·         Provide strategic HR guidance to department heads, fostering a proactive partnership to address business challenges and capitalize on opportunities.·         Lead and empower the HR team to operate with agility and effectiveness across the employee lifecycle, ensuring a high-impact HR function.Organizational Development·         Lead initiatives to enhance organizational effectiveness, including talent development, succession planning, and change management.·         Drive a culture of continuous improvement and innovation, promoting an environment that supports the organization's growth and agility.·         Guide business leaders through organizational development processes, championing change management strategies that foster resilience and engagement.Employee Relations and Engagement·         Develop and implement employee relations strategies that foster a positive, inclusive, and high-performance workplace culture. Champion employee engagement through transparent communication, recognition programs, and well-being initiatives that enhance retention and morale.Performance Management·         Oversee the design and implementation of performance management processes, ensuring alignment with organizational goals and individual development plans.·         Provide leadership on performance improvement strategies, coaching, and talent development programs to build a culture of continuous learning.Learning and Development·         Develop a comprehensive learning and development strategy to build a high-performing, future-ready workforce.·         Identify training needs, implement development programs, and measure the impact on employee growth and organizational success.Diversity, Equity, and Inclusion (DEI)·         Drive DEI initiatives to create an inclusive and diverse workplace, ensuring representation at all organizational levels.·         Implement measurable programs and policies that advance diversity, drive equitable opportunities, and create a culture of belonging.HR Compliance and Risk Management·         Stay abreast of legal and regulatory requirements·         Ensure HR policies and practices comply with all legal and regulatory requirements while proactively mitigating risks.·         Implement risk management strategies that address HR-related liabilities and support ethical, compliant business operations.·         Other duties as may be assigned or required.·         Required relevant professional experience (type / duration)Proven experience as an HR leader in a strategic capacity.Extensive business partnering expertiseStrong business acumen and the ability to translate business goals into HR strategies.In-depth knowledge of HR practices, employment law, and regulatory compliance.Excellent interpersonal and communication skills with the ability to influence, coach, and build strong relationships across all levels of the organization.Demonstrated ability to lead and inspire high-performing HR teams toward achieving organizational objectives.Master’s degree (preferred) in Human Resources, Business Administration, or a related field. Equivalent experience will be considered.Other specialized skillsExperience with an industrial company within a matrix function, preferably in a multifunctional environment within the renewable energy sector or similar industries.  Strong interpersonal, communication and leadership skills as well as emotional intelligence and demonstrated ability to motivate, build trust, gain support, and instill accountability in line with SMA’s values and leadership principles. Strong entrepreneurial spirit and a willingness to roll up his or her sleeves and act with a problem-solving mindset.Proficiency in the English language, both written and verbal, is required.Basic skills in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) required.German and/or Spanish language skills are a plus.This position will require some domestic and international travel.<ul>Additional Information:</ul><ul><li>The compensation range for this position is: $129,000 - $167,000 annually</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Senior Director Human Resources

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.Primary duties / responsibilitiesCommissions, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.Required to maintain accurate inventory count of spare parts provided by SMARegularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.Maintains a high level of customer satisfaction while striving to lower the costs of field service.Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.Requires the ability to work weekend and/or nights on a case by case basis.Other duties as may be required or assigned.REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)A bachelor’s degree in a technical field is strongly preferred.Required relevant professional experience (type / duration)At least 3 years of experience in electrical, electronic and/or network communications are required.Prior experience in the solar energy industry is strongly preferred. Other specialized skillsAbility to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.Knowledge of National Electric Code is preferred.Knowledge of solar and/or alternative energy markets is preferred.Knowledge of National Electric Code is preferred.Ability to analyze and solve problems effectively.While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.The employee must routinely lift up to 50 pounds.The work environment is constrained to a field service environment, with occasional functions in a corporate office.While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.The noise level in the work environment is usually moderate.This position requires significant domestic and international travel.Additional Information:<ul><li>Compensation: $25.00 - 30.53 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer - Allentown, PA

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.Primary duties / responsibilitiesCommissions, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.Required to maintain accurate inventory count of spare parts provided by SMARegularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.Maintains a high level of customer satisfaction while striving to lower the costs of field service.Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.Requires the ability to work weekend and/or nights on a case by case basis.Other duties as may be required or assigned.REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)A bachelor’s degree in a technical field is strongly preferred.Required relevant professional experience (type / duration)At least 3 years of experience in electrical, electronic and/or network communications are required.Prior experience in the solar energy industry is strongly preferred. Other specialized skillsAbility to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.Knowledge of National Electric Code is preferred.Knowledge of solar and/or alternative energy markets is preferred.Knowledge of National Electric Code is preferred.Ability to analyze and solve problems effectively.While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.The employee must routinely lift up to 50 pounds.The work environment is constrained to a field service environment, with occasional functions in a corporate office.While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.The noise level in the work environment is usually moderate.This position requires significant domestic and international travel.Additional Information:<ul><li>Compensation: $25.00 - $30.53 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer - Winona, Mississippi

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Technical Service Representative is responsible for providing the highest quality of customer support through the technical support telephone hotline. Duties include answering incoming calls to the service line and resolving all types of customer issues, providing assistance to installers in the field, providing technical training to internal personnel, creating tickets to dispatch to field service teams and providing support to other departments.Primary duties / responsibilitiesMaintains the technical support hotline and uses communication skills to provide customer support to users, installers, and customers of SMA.Creates documentation as needed for publication in document- and web-based media, describing common technical issues and solutions, and to create technical field reports.Provides technical training to internal personnel on the technical aspects of SMA’s product line and develops training materials.Provides support to the Sales and Marketing departments by serving as an SMA productsgeneralist, and building familiarity with competitors’ products.Other duties as may be required or assigned.Required training (type / duration / field / additional training)An associate degree is required.A four-year degree in a technology-related field is preferred.Required relevant professional experience (type / duration)Experience in the field of solar electric (PV) installation, system design and/or inspection equivalent to this level of education can be used in lieu of the requirement.Experience in renewable energy is preferred but not required.Other specialized skillsKnowledge of solar electric (PV) installation, system design and/or inspection is preferred.Knowledge of mathematical concepts, including graphical representation of data, is preferred.Knowledge of basic electrical theory is required.Proficiency in the English both written and verbal, is required. Spanish language, both written and verbal, is preferred. German language skills are a plus.Customer focus and a service-oriented attitude are required.Ability to communicate on the phone with customers while taking detailed notes is required.Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.Attention to detail and a high level of accuracy are required.Excellent interpersonal, communication and presentation skills are required.Excellent organizational skills are required.Ability to analyze and solve problems.Ability to work under time pressure and stress.Ability to handle multiple projects in parallel.Ability to work individually as well as part of a teamNABCEP certification is a plus.Additional Details:<ul><li>Compensation Range: $25.00 - $30.53 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Technical Service Representative

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Service Key Account Manager is responsible for comprehensive management of key customer accounts. Duties include monitoring, coordinating, and facilitating service activities for one or more of the company’s top customers. The Service Key Account Manager is also responsible for maintaining excellent customer service activities in meetings, on calls, emails, and while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIESAnalyzes data and tracks specific customer field activities while providing support by gathering the necessary departments within SMA to support the customer.Develops a thorough understanding of the customer’s service strategy, priorities, organization, and methodologies.Establishes and fosters key account service partnerships through building trust, transparency, and cooperation.Develops strong relationships with colleagues and solid communication structures at all relevant levels within the organization, including engineering, purchasing, sales, project management, and senior management.Actively monitors service performance, drives interaction with SMA global key account managers and other relevant activities of an account, reports relevant aspects, and facilitates involvement when appropriate.Assists in drafting the service portion of framework agreements for key customer accounts, focusing on global consistency and regional needs.Creates annual service plans based on the service strategy.Drives SMA DE R&amp;D resourcing focus to achieve breakthrough improvements in quality and uptime based on key account needs.Implements and improves processes as needed.Other duties as may be required or assigned.REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)A bachelor’s degree in engineering or a related technical field is preferred.REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)At least 5 years of experience in electrical, electronic and/or network communications are strongly preferred.Prior experience in the solar energy industry is strongly preferred.Proven track record managing key customer accounts is required.Strong organizational and communication skills are required.Excellent presentation and negotiation skills are required.OTHER SPECIALIZED SKILLSSolid knowledge of service principles and key account management are required.Strong background in Electrical Engineering systems.Understanding of AC and DC Theory. Understanding of Electromagnetism.Knowledge of solar and/or alternative energy markets is preferred. Knowledge of National Electric Code is preferred.Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills would be a plus.A valid driver’s license and an acceptable driving record are required.This position may require up to 25% domestic and international travel.<div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Service Key Account Manager

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Sr. Director of Technical Support &amp; Training will lead the technical support and training functions within SMA’s Service &amp; Operations organization. This individual will be responsible for providing expert-level technical solutions to customer issues, managing the development and delivery of training programs for internal and external stakeholders, and collaborating closely with the Engineering, R&amp;D, and Applications teams to ensure optimal performance across SMA's portfolio of products and services.This role will have a strong focus on enhancing the technical capabilities of the team and driving excellence in customer service. The Sr. Director will play a crucial role in owning the technical support strategies, ensuring that our field teams and customers receive top-tier technical assistance, and enabling the company to deliver best-in-class service solutions.primary duties / responsibilitiesLead Technical Support and Troubleshooting:·         Lead the technical support teams, ensuring that all customer inquiries are resolved with the highest level of expertise and efficiency.·         Ensure that all escalated technical issues are resolved promptly and ensure root cause analysis is conducted to prevent recurrence.Develop and Manage Training Programs:<ul><li>Oversee the development of comprehensive training programs for both internal technical teams and external customers to improve technical competency and product knowledge.</li><li>Provide ongoing mentorship and leadership development for the technical support team, ensuring skills are aligned with company objectives.</li></ul>Collaboration with R&amp;D and Engineering:<ul><li>Work closely with engineering, product development, and R&amp;D teams to ensure that customer feedback is effectively integrated into product improvements.</li><li>Provide technical insights and feedback that influence the development of future products and services.</li></ul>Process Improvement and Standardization:<ul><li>Identify and implement continuous improvements to support processes, ensuring faster issue resolution and greater efficiency.</li><li>Establish and manage key performance indicators (KPIs) to track and report on the effectiveness of the support and training programs.</li></ul>Customer Communication:<ul><li>Serve as a senior point of contact for technical issues, escalating customer-facing issues when necessary and ensuring timely and accurate communication with customers.</li><li>Establish best practices for customer interaction, ensuring satisfaction and fostering long-term relationships.</li></ul>Strategic Leadership:<ul><li>Lead and inspire a growing team of technical support professionals, ensuring alignment with company goals and objectives.</li><li>Establish clear communication channels and workflows between technical support, sales, and other business units to streamline operations.</li></ul>   Required relevant professional experience (type / duration)Education: Bachelor’s degree in electrical engineering, Renewable Energy, or a related field. Master’s degree is a plus.Experience: Minimum of 10+ years in technical support or a related role, with a proven track record in leading teams in the solar or energy storage industries.Technical Expertise: Deep understanding of SMA products, solar power systems, energy storage, grid integration, and troubleshooting methodologies.Leadership Profile:·         Ability to translate overall strategy into strategic objectives for the respective areas of responsibility.·         Acts as the ambassador for change.·         Holds themselves accountable to outcomes and results.·         Works collaboratively within peer group, and across other business areas.·         Driven by a strong customer centric and solution-oriented mindset.·         Experience managing all relevant cost structure within the respective area of responsibilityOther specialized skillsProficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.Attention to detail and a high level of accuracy are required.Ability to analyze and solve problems effectively.Ability to work well independently and as a member of a regional/global team is required.Ability to manage and prioritize multiple projects/tasks.Ability to work flexible hours as early morning, evening or weekend work may be required.A valid driver’s license and an acceptable driving record are required.This position may require periodic domestic and international travel.<div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Senior Director of Technical Support & Training

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Sr. Director of Customer Service &amp; Key Account Management is responsible for overseeing all aspects of customer service operations and key account management for SMA. This position will lead a team focused on delivering exceptional service to key customers, ensuring their needs are met while driving long-term customer satisfaction and loyalty. The Sr. Director will be responsible for developing and executing strategies to enhance the customer experience and expand SMA's customer base in large-scale projects.The role involves collaborating with cross-functional teams, including sales, service, and product management, to ensure that customer expectations are exceeded, and the company's value proposition is effectively communicated and delivered.primary duties / responsibilitiesCustomer Service Excellence:·       Lead the customer service teams to provide timely and effective support to customers across all stages of their journey with SMA.·       Ensure customer inquiries, complaints, and service requests are managed promptly and effectively, maintaining high satisfaction levels.·       Establish and maintain KPIs to measure service quality, response times, and customer satisfaction.Key Account Management:<ul><li>Develop and implement a strategy to engage with key accounts, ensuring their satisfaction, identifying growth opportunities, and fostering long-term relationships.</li><li>Serve as the primary point of contact for critical accounts and work closely with sales and technical teams to deliver tailored solutions.</li></ul>Team Leadership and Development:<ul><li>Lead, mentor, and develop the customer service team to ensure alignment with company goals and the highest service standards.</li><li>Establish training and development programs to improve the team’s technical knowledge and customer service skills.</li></ul>Customer Experience Strategy:<ul><li>Develop and execute strategies for improving the overall customer experience, from onboarding to post-service support.</li><li>Work closely with product and service teams to align offerings with customer needs, continuously improving the product/service feedback loop.</li></ul>Cross-Functional Collaboration:·       Collaborate closely with the sales, service, and technical teams to ensure customer issues are resolved and that customers receive comprehensive solutions.·       Lead communication efforts to ensure consistency and transparency with customers.Strategic Leadership:<ul><li>Lead and inspire a growing team of customer service and key account professionals, ensuring alignment with company goals and objectives.</li><li>Establish clear communication channels and workflows between customer service, sales, and other business units to streamline operations.</li></ul> Required relevant professional experience (type / duration)Education: Bachelor’s degree in business administration, Engineering, or a related field.Experience: Minimum of 10+ years in customer service, with at least 5 years in a leadership position within the solar, energy storage, or utilities sector.Leadership Profile:·       Ability to translate overall strategy into strategic objectives for the respective areas of responsibility.·       Acts as the ambassador for change.·       Holds themselves accountable to outcomes and results.·       Works collaboratively within peer group, and across other business areas.·       Driven by a strong customer centric and solution-oriented mindset.·       Experience managing all relevant cost structure within the respective area of responsibilityOther specialized skillsProficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.Attention to detail and a high level of accuracy are required.Ability to analyze and solve problems effectively.Ability to work well independently and as a member of a regional/global team is required.Ability to manage and prioritize multiple projects/tasks.Ability to work flexible hours as early morning, evening or weekend work may be required.A valid driver’s license and an acceptable driving record are required.This position may require periodic domestic and international travel.<div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Senior Director Customer Service & Key Account Management

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>The Accounts Receivable Specialist is responsible for managing all aspects of customer accounts receivable. This position will collaborate closely with external customers and internal departments to ensure payments are received timely.Primary Duties/Responsibilities:<ul><li>Collaborate with multiple departments to manage AR, incl. milestone accounts, to ensure timely payments from customers, including but not limited to sending account statements, reconciliations, reminders, demand letters, and/or payment plans.</li><li>Manage and update AR BI Report and other AR reports.</li><li>Manage and maintain A/R Database, including all accounts receivable collection activity and etc.</li><li>Evaluate accounts receivable bad debt risks monthly and prepare write off documents as needed.</li><li>Manage the U.S. accounts receivable mailbox and respond to customer and internal inquiries timely.</li><li>Support all company audits, including external auditors, internal auditors, and government agencies.</li><li>Prepare documents in case of customer bankruptcy, e.g., proof of claims.</li><li>Support other accounting tasks, e.g., manage Concur, Amex, check deposit, supporting AP and etc. when needed.</li><li>Other duties as may be required or assigned.</li></ul>Required Training:<ul><li>Bachelor’s degree or relevant years of experience in accounting or finance required.</li></ul>Required Relevant Professional Experience: <ul><li>At least 3 years of Account Receivable experience. </li><li>SAP Experience.</li><li>Working experience in an international company would be a plus.</li></ul> Primary Duties/Responsibilities:<ul><li>Strong analytical and problem-solving skills.</li><li>Experience in Account Receivable and Customer Credit Management.</li><li>Proficiency in the English language, both written and verbal, is required. Spanish and/or German language skills are a plus.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>Excellent interpersonal, organizational, and written and verbal communication skills.</li><li>Organized and strong attention to detail and a high level of accuracy required.</li><li>Knowledge of economic and accounting principles and practices. </li></ul>Additional Details:<ul><li>Compensation Range: $66,000 - $84,500 Annually</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li></ul> <div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Accounts Receivable Specialist

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer, Medium Voltage to support operations across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of SMA Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Tests, troubleshoots, repairs, and analyzes SMA's MV systems in the field, via email, telephone, and site visits</li><li>Develops a detailed knowledge of SMA's Medium Voltage products, associated SMA and/or third party accessories sold by SMA</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of SMA products</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A Bachelor's degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work non-standard business hours occasionally to support service customer contracts</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Knowledge of National Electric Code is preferred</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred</li><li>Ability to analyze and solve problems effectively</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in Phoenix, AZ or surrounding areas</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer, Medium Voltage - Phoenix, AZ

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer, Medium Voltage to support operations across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of SMA Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Tests, troubleshoots, repairs, and analyzes SMA's MV systems in the field, via email, telephone, and site visits</li><li>Develops a detailed knowledge of SMA's Medium Voltage products, associated SMA and/or third party accessories sold by SMA</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of SMA products</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A Bachelor's degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work non-standard business hours occasionally to support service customer contracts</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Knowledge of National Electric Code is preferred</li><li>Knowledge of solar and/or alternative energy markets is preferred</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred</li><li>Ability to analyze and solve problems effectively</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in the North Texas area</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Field Service Engineer, Medium Voltage - North Texas

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Technical Manager, Medium Voltage to support our customers across the US. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today! PURPOSE OF THE POSITIONThe Technical Manager is responsible for owning all technical issues related to medium voltage equipment, including switchgear and transformers, across the US install base. This role ensures timely updates to customers regarding the status of ongoing field issues, collaborates with field service engineers, MV dispatch, MV service providers and drives root cause analysis and corrective actions in collaboration with SMA-US Quality and HQ Quality and Technical Support. The Technical Manager will be the go-to expert for troubleshooting, technical support, and resolution of complex medium voltage equipment issues, ensuring that customer expectations are met, service quality is maintained, and operational excellence is achieved.PRIMARY DUTIES / RESPONSIBILITIESOwnership of Medium Voltage Issues:<ul><li>Take full responsibility for all medium voltage switchgear and transformer-related issues across the US install base.</li><li>Act as the central point of contact for internal teams, customers, and service providers for escalated medium voltage technical issues. Customer Communication and Issue Updates:</li><li>Provide regular status updates to customers on the progress of field issues, ensuring transparency and clear communication on next steps and resolution timelines.</li><li>Manage customer expectations effectively, ensuring all technical challenges are addressed and resolved promptly.</li></ul>Field Support and Troubleshooting:<ul><li>Support medium voltage field service engineers by offering technical guidance and expertise on complex field issues.</li><li>Assist and mentor field service teams to troubleshoot and resolve technical problems, ensuring high-quality service delivery.</li><li>Coordinate with service providers to ensure timely response to field issues and technical support.</li></ul>Root Cause Analysis and Corrective Actions:<ul><li>Collaborate with headquarters (HQ) in Kassel and other engineering teams to establish clear root cause analyses for technical failures or recurrent issues.</li><li>Ensure swift and accurate corrective actions are identified and implemented to prevent future occurrences.</li><li>Drive process improvements and feedback loops to continually improve the service and support provided for medium voltage equipment.</li></ul>Technical Expertise and Training:<ul><li>Stay current on industry trends and developments related to medium voltage switchgear, transformers, and other related equipment.</li><li>Develop and deliver internal training materials to upskill the field service engineers and team members on handling medium voltage issues effectively.</li></ul>Collaboration with HQ:<ul><li>Work closely with the R&amp;D and technical teams at HQ to ensure accurate knowledge transfer and timely problem resolution for medium voltage equipment.</li><li>Ensure all technical issues are well-documented and feedback is shared with the product and engineering teams to improve future product offerings and service solutions.</li></ul>REQUIRED TRAINING AND REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>Bachelor’s degree in Electrical Engineering or related field. Master’s degree preferred. </li><li>5-7 years of experience in the field of medium voltage electrical systems, with a focus on switchgear and transformers.</li><li>In-depth knowledge of medium voltage equipment, with experience in installation, maintenance, troubleshooting, and technical support.</li><li>Proven experience in customer communication, especially in high-pressure or complex technical situations.</li><li>Experience in managing and supporting field service engineers or technical teams. Strong ability to work cross-functionally with internal teams (engineering, R&amp;D, customer service) and external stakeholders (customers, third-party service providers).</li><li>Demonstrated ability to identify the root cause of technical issues and implement corrective actions efficiently.</li><li>Ability to create and maintain technical reports, issue logs, and action plans.</li></ul>ADDITIONAL DETAILS •<ul><li>Salary Range: $95,000 - $122,500 annually.</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>Fully remote in the US.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Technical Manager, Medium Voltage - Remote, US

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Service team is looking for a Service Engineer to support our Needville, TX site. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Service Engineer is responsible for working to maintain Utility &amp; commercial inverters, PV Solar equipment and customer site equipment in the field at the assigned site. Duties include but not limited to: commissioning, troubleshooting, repairing, and analyzing Utility &amp; commercial inverter applications, regular working with low &amp; medium voltage electricity, and maintaining excellent customer service activities while assigned at a customer site(s).PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Commissions, troubleshoots, repairs, and analyzes Utility &amp; commercial inverters, PV Solar equipment and customer site equipment in the field, via email, telephone.</li><li>Develops a detailed knowledge of SMA’s inverter products, associated PV accessories, site equipment and third party accessories that are sold by SMA or installed at a customer’s site for use with the inverters.</li><li>Maintains a working knowledge of the applicable National Electric and Electrical safety code(s) (NEC, NFPA70E, NESC, OSHA)</li><li>Regularly works with high voltage DC electricity, Low &amp; Medium voltage three phase power, SCADA or 3rd party monitoring and the relevant software and firmware of the inverters site equipment.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li><li>Working from heights, on ladders or lift equipment. Ability to or experience in forklifts.</li><li>Will work at assigned site and travel as required to SMA or customers sites.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>An Associate’s degree or higher in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 2 years experience in PV Solar and/or PV Solar O&amp;M</li><li>At least 3 years of experience in electrical, electronic and/or network communications are required</li><li>NABCEP Certification strongly preferred</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Excellent verbal and written communication skills are required.</li><li>Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>Attention to detail and a high level of accuracy are required.</li><li>Ability to analyze and solve problems effectively.</li><li>This position requires infrequent domestic and international travel</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>While performing the duties of this position, the employee is occasionally exposed to electrical hazards, exposure to weather of extreme temperatures, and other nature-related hazards.</li></ul> <div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Service Engineer - Needville, TX

<div><span style="color:rgb(85, 85, 85);font-family:'SMA Futura' , -apple-system , 'system-ui' , 'Segoe UI' , Roboto , Helvetica , Arial , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji' , 'Segoe UI Symbol';font-size:18.504px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;display:inline !important;float:none;">At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.</div>Our Field Service team is looking for a Field Service Engineer to support Phoenix, AZ and surrounding areas. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!PURPOSE OF THE POSITIONThe Field Service Engineer is responsible for performing warranty repairs, and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Commissions, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits.</li><li>Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.</li><li>Required to maintain accurate inventory count of spare parts provided by SMA</li><li>Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li><li>Perform and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Requires the ability to work weekend and/or nights on a case by case basis.</li><li>Other duties as may be required or assigned.</li></ul>REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)<ul><li>A bachelor’s degree in a technical field is strongly preferred.</li></ul>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)<ul><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>Prior experience in the solar energy industry is strongly preferred.</li></ul>OTHER SPECIALIZED SKILLS<ul><li>Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of National Electric Code is preferred.</li><li>Ability to analyze and solve problems effectively.</li><li>While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>The work environment is constrained to a field service environment, with occasional functions in a corporate office.</li><li>While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.</li><li>The noise level in the work environment is usually moderate.</li><li>This position requires significant domestic and international travel</li></ul>Additional Details:<ul><li>Compensation Range: $28-32 per hour</li><li>Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.</li><li>On-call schedule required</li><li>Based out of your home office with regular site visits</li><li>Must be located in the Phoenix, AZ area.</li></ul><div>Our EEO Policy <span style="color:rgb(0, 0, 0);font-family:arial , helvetica , sans-serif;font-size:10pt;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;float:none;display:inline !important;">We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

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