Our vision is to lead the Circular Economy through Packaging, Reuse and Recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

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Pioneering circular economy with innovative packaging, reuse, and recycling solutions for lasting environmental impact.

About this opportunityThe Assistant Leading Hand is responsible for assisting their shift Leading Hand to oversee all activities and persons within the production hall. Directly reporting to their shift Leading Hand, working closely with and accountable to the site Quality Officer.Hours of work: 15:00 to 23:00 Mon-Fri Your key responsibilities will be to:<ul><li>Assigning and coordinating the tasks for their shift production team</li><li>Machine operation; ensure machines operate efficiently and produce conforming product.</li><li>Conducting product testing and making the necessary process adjustments of the machine when testing indicates that it is required.</li><li>Conduct all operations in such a manner as to comply with WHS requirements.</li><li>Conduct all operations which comply with Food Safety requirements.</li><li>Conduct all operations in such a manner as to comply with Quality Standards.</li></ul> <ul></ul>

Assistant Leading Hand

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.About this opportunity Reporting to the Plant Manager the Production Manager is responsible for the overall management and performance of the full production area. The focus of the role is to build a culture that has a strong Continuous Improvement and Operational Excellence mindset driving towards achieving production KPIs within.Your key responsibilities will be to:<ul><li>Champion a safety-first culture </li><li>Lead and develop the production team, with a focus on talent building of the mould change team and the production technicians.</li><li>Ensure all products are made on time and to specification.</li><li>Challenge established standards regarding productivity</li><li>Promote culture of LEAN &amp; Continuous Improvement towards world’s best practice.</li><li> Model direct, and respectful communication is practiced across the site.</li><li>Ensure all standards ISO, HACCP and GMP standards and practices are achieved.</li><li>Action weekly production plans with a focus on minimising waste and machine uptime</li><li>Work with the reliability manager, continue to review machine setups, and optimise product manufacture.</li><li>Work with the Supply Chain Team to ensure that planning and scheduling are optimised and that key issues likely to impact customer delivery needs are known and understood.</li><li>Support the maintenance and logistics teams.</li><li>Have a Continuous Improvement mindset to improved Safety, Productivity, Quality and Reliability</li></ul>Your skills and experienceTo be successful in this role, you’ll have<ul><li> previous experience in a manufacturing/production environment.</li><li>Proven experience in Lean and Operational Excellence</li><li>Experience at a management level in a manufacturing environment, which embraces continuous improvement</li><li>Strong problem solving and analytical skills.</li><li>Ability to motivate, lead and supervise.</li><li>Ability to coach and mentor.</li><li>Leadership, influencing, negotiation, change management, conflict resolution, financial and computer literacy skills</li></ul>

Production Manager

If you’re a visionary sales leader who thrives on driving growth, building strategic partnerships, and influencing industry trends, this is your opportunity to make a lasting impact.As our Head of Sales, you’ll lead a high-performing team, deliver ambitious revenue targets, and create solutions that matter for some of the world’s most trusted brands.Your key responsibilities will be to<ul><li>Lead &amp; Inspire: Coach and develop a high-performing sales team, fostering a results-driven, customer-focused culture.</li><li>Drive Growth: Develop and execute strategic sales plans to achieve revenue, margin, and return-on-capital targets.</li><li>Shape Strategy: Monitor market trends, competitor activity, and customer insights to identify new opportunities.</li><li>Partner for Success: Collaborate across marketing, operations, and supply chain to deliver integrated business strategies.</li><li>Engage Customers: Build long-term relationships, negotiate complex contracts, and deliver technical solutions that exceed expectations</li></ul> What We’re Looking For<ul><li>Proven Sales Leadership: 10+ years in senior sales roles, ideally within packaging, FMCG and B2B.</li><li>Commercial Acumen: Strong P&amp;L management and strategic decision-making skills.</li><li>Industry Expertise: Knowledge of packaging materials, manufacturing processes, and consumer markets.</li><li>IBP Savvy: Experience in Integrated Business Planning, demand forecasting, and supply chain alignment.</li><li>Influential Leadership: Exceptional communication, negotiation, and stakeholder engagement skills.</li><li>Qualifications: Degree in Business, Marketing, or Commerce.</li></ul>Why join us?<ul><li>Lead a growth generating segment.</li><li>Work with major B2B customers across key market sectors and leading industry brands</li><li>Be part of a market-leading organisation driving innovation and sustainability.</li><li>Enjoy a culture that values collaboration, growth, and performance excellence.</li></ul>Ready to make an impact?Apply now and help us shape the future of packaging solutions for some of the world’s most trusted brands

Head of Sales

About this opportunity We specialise in the manufacture and supply of rigid plastic packaging servicing for the consumer and industrial sectors.Our Villawood plastic packaging manufacturing site is seeking a n experienced Health, Safety and environment practitioner to take the lead on implementation of the Group health, safety and environmental strategy, management system and programs within Pact's  household and industrial division The role requires close collaboration with the leadership team, and WHSE teams to instil a culture of safety excellence, ensure regulatory compliance, and drive continuous improvement.Your key responsibilities: Support Pact Packaging WHSE program aligning it with overarching objectives and values.Act as a subject matter expert for assigned WHSE elements and leading the development and deployment of associated policy, procedures, systems and programs. Promote and nurture a strong safety culture through heightened awareness, engagement, and continuous improvement efforts.  Working closely with the Senior Leadership Team (SLT) and the WHSE personnel to be effective safety leaders.Identify, assess, and mitigate workplace hazards specific to Pact Packaging's activities.  Ensuring all sites have a current risk assessment and regular site inspections and observations are conducted to ensure effective hazard control measures are in place with a focus on critical risk areas, including machinery safety, Lockout/Tagout (LOTO) procedures, traffic management, chemical safety, and working at height protocols.Maintain an up-to-date knowledge of health, safety and environmental regulations and ensure Division-wide compliance through a program of audits and compliance checks.  Act as the interface with regulatory authorities when necessaryIncident Reporting and Investigation:  Management of high-risk events and notifiable incidents, ensuring they are reported within the required timeframes and providing support to sites in incident investigations and corrective actions. Oversee the development and delivery of tailored WHSE training programs at all levels within the Division. This encompasses employees, contractors, and visitors to ensure comprehensive education on WHSE matters.Create and maintain all Division-specific health and safety procedures and guidelines. These protocols should complement the Group procedures and continually reflect industry best practices and legal requirements. Provide "on the ground" support within the Villawood site including specialised WHSE tasks, such as risk assessments and solutions identification. .Prepare and present monthly reports on WHSE performanceYour skills and experienceTo be successful in this role, you’ll have:<ul><li>Extensive knowledge of Australian WHS and environmental legislation</li><li>Proven experience in a WHSE role within manufacturing or industrial sectors</li><li>Strong  influencing and change management skills</li><li>Excellent communication and stakeholder engagement abilities</li><li>Analytical skills for incident investigation and risk assessment</li><li>Experience with WHSE management systems (e.g., ISO 45001, ISO 14001)</li><li>Ability to influence and drive cultural transformation</li></ul>

WHSE Advisor

Work with us to sustainably bring brands to life! As Key Account Support Officer, you will be responsible for managing and supporting the National Business Manager in a fast-paced FMCG Contract Manufacturing environment. This role focuses on ensuring excellent service delivery, managing customer relationships, and handling inquiries and order-related issues. The ideal candidate will be proactive, detail-oriented, and customer-focused, assisting in maintaining strong, long-lasting relationships with customers while ensuring smooth customer service support. This is a critical coordination and customer-facing role, focused on delivering exceptional service to a key customer while ensuring seamless internal execution across sales, production, logistics, and finance.Talk about variety!Key Accountabilities:<ul><li>Customer Support &amp; Inquiry Management, act as the primary point of contact for key customers, managing inquiries, complaints, and feedback professionally and efficiently</li><li> Provide accurate and timely updates on product availability, pricing, order status, and delivery timelines</li><li> Proactively communicate any changes or delays to ensure a high level of customer satisfaction</li><li> Resolve customer complaints and product-related issues with empathy and professionalism</li><li> Work closely with internal teams to deliver swift resolutions, escalating as required</li><li> Identify opportunities to improve processes and enhance the customer experience</li><li>Build and maintain strong, long-term customer relationships</li><li>Participate in internal and customer WIP meetings, providing updates and managing follow-ups</li><li>Collaboration and Coordination, Liaise with Sales, Production, Logistics, and Finance to ensure smooth order fulfilment</li><li>Ensure customer requirements are clearly communicated across teams</li><li>Support the National Business Manager with quotations, order processing, and documentation</li><li>Generate reports on service metrics and performance</li></ul>About You:<ul><li> Minimum 5 years’ experience in customer service, sales support, or project coordination</li><li> FMCG or manufacturing experience preferred</li><li>Strong communication, organisation, and problem-solving skills</li><li> Experience with SAP and Microsoft Office Suite</li></ul>

Key Account Support Coordinator

We are seeking an experienced Production Manager to join our Site Leadership Team, with full accountability for end-to-end manufacturing operations at a highly automated recycling facility producing approximately 20,000 tonnes of recycled resin per year.This is a senior operational leadership role, with 4 direct reports and a team of 30 production operators, you will be responsible for driving safety, quality, delivery, cost performance, and employee engagement across a multi-shift operation.Key Responsibilities:<ul><li>Workplace Health, Safety &amp; Environment (WHSE), Lead a strong safety-first culture with full compliance to WHSE legislation and site procedures</li><li>Partner with WHSE teams to implement and monitor safety systems and risk controls</li><li>Conduct safety audits and investigations, ensuring corrective actions are implemented</li><li> Oversee manufacturing activities across three shifts (24/5 and 24/7)</li><li> Deliver production targets of approximately 20,000 tonnes per annum</li><li> Develop and execute operational strategies aligned to KPIs</li><li>Ensure products are manufactured to specification and delivered on time</li><li>Resolve process capability and “fit for manufacture” issues</li><li>Ensure accountability to quality standards</li><li>Continuous Improvement including leading lean manufacturing and continuous improvement initiatives</li><li>Using data and analytics to drive decision-making</li><li>Lead, coach, and develop operational teams</li><li>Drive performance management and engagement</li><li>Support training, capability development, and succession planning</li><li>Manage production schedules to achieve DIFOT targets</li></ul>About You:<ul><li>Solid tenure people leadership experience in manufacturing</li><li>Experience in plastics manufacturing and/or recycling</li><li>Background in high-volume environments</li><li>Strong leadership, analytical, and communication skills</li></ul>

The primary purpose of the Laboratory Technician is to ensure that products or processes meet specified quality standards and comply with industry standards including EFSA &amp; FDA requirements, and FSSC 22000 certification requirements.<ul><li>Salary: $92,250 + super per annum</li></ul>Your key responsibilities will be to:<ul><li>Conduct routine testing and analysis, record and monitoring of test samples in line with standard operating procedures.</li><li>Monitor and analyse quality data to identify trends, deviations, and opportunities for process optimisation and present this data in graphic and written form.</li><li>Maintain the quality of testing through the calibration of test equipment the testing of laboratory supplies.</li><li>Train and mentor Production Operators on testing requirements</li><li>Conduct quality inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and prevent defects.</li><li>Collaborate with cross-functional teams to investigate and resolve quality issues,root cause analysis, and implement corrective and preventive actions.</li><li>Maintain quality documentation</li><li>Act as a liaison with customers, and suppliers to address quality-related inquiries, audits, and requirements.</li><li>Have intimate knowledge of FSSC 22000 V 5.1 and ongoing 3rd party system certification requirements.</li><li>Understanding of EFSA, FDA &amp; Customer specific requirements that relate to the site, and ensuring identified PRP’s are managed in line with requirements</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum of 3-5 years of experience in a laboratory, preferably in a manufacturing environment.</li><li>Strong knowledge of quality management principles, methodologies, and tools (e.g.,Six Sigma, Lean, ISO standards).</li><li>Excellent problem-solving and analytical skills, with the ability to conduct root cause analysis and drive process improvements.</li><li>Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels.</li><li>Attention to detail and a commitment to upholding high standards of quality and compliance.</li><li>Proficiency in MS Office Suite and other relevant software applications.</li></ul>

Laboratory Chemistry Technician

As a Plastics Technician, you will be responsible for ensuring that all machines and ancillary equipment are set up and perform safely and efficiently, meeting the required quality standards and production outputs. You will complete all technical activities with a high level of competence and timeliness, taking responsibility for basic preventative maintenance and setter training within your designated area.Your key responsibilities will be: <ul><li>Install and configure Single Stage PET machines, moulds, and automation systems.</li><li>Sets up, adjusts, repairs and troubleshoots machines which manufacture plastics products.</li><li>Adjust machine parameters (temperature, pressure, cycle time) to meet product specifications.</li><li>Ensure moulds are correctly aligned and secured to prevent production issues.</li><li>Monitor machine performance and troubleshoot issues to minimise downtime.</li><li>Conduct quality checks and make process adjustments to maintain standards.</li><li>Perform routine maintenance and repairs on machines and tooling.</li><li>Recommend and implement equipment improvements to optimise efficiency.</li><li>Maintain accurate records of machine settings, adjustments, and production data.</li><li>Adhere to WHSE policies and procedures, ensuring a safe work environment.</li><li>Report hazards, incidents, and near misses promptly. </li></ul>Benefits:<ul><li>$30.00 to $40.00 per hour (depending on experience) + 1.5x overtime + additional KiwiSaver</li><li>Regular salary reviews and staff discounts</li><li>Work visa and settlement support for international Plastic technicians /die setters</li><li>Free on-site car parking</li><li>Discounted health insurance premiums through Southern Cross</li><li>Free annual flu vaccinations</li><li>Employee Assistance Program (EAP - RAISE) for confidential counselling</li><li>Career opportunities within the Pact Group</li></ul>Your skills and experience:<ul><li>3 years’ experience as a Plastics Technician (die setter) for injection stretch blowmoulding</li><li>Knowledge of Single Stage PET machines, moulds, and related equipment.</li><li>Mechanical aptitude and the ability to troubleshoot and perform basic repairs.</li><li>Attention to detail and a commitment to producing high-quality products.</li><li>Strong communication skills to coordinate with production teams and engineers.</li><li>Adherence to safety protocols and a commitment to maintaining a safe work environment.</li></ul>

Plastics Technician – Injection Stretch Blowmoulding (PET)

About this opportunity The primary purpose of the Maintenance Fitter is to provide production support on plant machinery, including breakdown troubleshooting, project implementation, and continuous improvement initiatives. This role is part of a maintenance team covering 24-hour operations, 5 days a week, with additional support for weekend production as required. Your key responsibilities will be to:<ul><li>Perform routine maintenance and repairs on manufacturing equipment and machinery to ensure optimal operation.</li><li>Drive continuous improvement of maintenance processes to support operational goals.</li><li>Coordinate with the production team to minimize downtime and ensure effective support for safety, quality, and operational improvements</li><li>Install, assemble and test new machinery and equipment as required, ensuring compliance with safety standards and regulations.</li><li>Collaborate with OEM manufacturers to install and commission equipment.</li><li>Diagnose and resolve mechanical issues promptly to minimize downtime.</li><li>Perform fault finding and troubleshooting on a range of specialized equipment</li><li>Perform Root Cause Analysis on all critical failures of plant and ensure action items derived are implemented and sustained</li><li>Ensure all equipment complies with Australian Safety Standards.</li><li>Adhere to all safety protocols and regulations, conducting regular safety inspections and risk assessments.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum of 3-5 years of experience in a maintenance role within a manufacturing environment</li><li>Prior experience in latest technology and automation within a manufacturing environment</li><li>General mechanical troubleshooting, maintenance &amp; repairs on manufacturing production lines</li><li>Proven ability to problem solve for emergency maintenance and repair.</li><li>A team player with a positive, self-motivated and proactive attitude is essential.</li><li>Able to read and interpret technical drawings and manuals.</li></ul>

Maintenance Fitter

About this opportunity The primary purpose of the role is to set up injection moulding dies for production. This is an afternoon and night shift rotating roster.Your key responsibilities will be to:<ul><li>Working in a team environment</li><li>Use of lock out procedures to ensure safety</li><li>Safely removing and installing injection moulds for production</li><li>Availability, willingness to work overtime for mould changes requiring more than one die setter</li><li>Following procedures in place to ensure work is done in a safe manner</li><li>Preparing moulds for upcoming die changes – testing heaters and position switches</li><li>Ensuring that moulds are stored correctly</li><li>Helping with troubleshooting when machine is started with the new job</li><li>Communicating with incoming and outgoing shifts to ensure a smooth changeover with ongoing work</li></ul>Your skills and experience<ul><li>Experience in Die Setting</li><li>Operating 10T overhead crane</li><li>Mechanical aptitude</li></ul> <ul></ul>

Die Setter

About this opportunity Pact Group is seeking an exceptional IT Portfolio &amp; Application Manager to partner with our GM Digital &amp; IT and drive the strategic direction, planning and delivery of technology across the Group.In this pivotal leadership role, you’ll oversee our IT portfolio from end-to-end, shaping investment priorities, governing digital programs, and managing execution across major enterprise initiatives that are transforming the way we manufacture, automate, service customers and lead circular economy solutions.You’ll also lead the day-to-day operational performance of our IT function, including Application Teams, business units, vendors, and cross functional teams, to drive IT initiatives and maintain the performance and reliability of applicationsWhat You’ll Lead<ul><li>Strategic alignment of our technology agenda to business goals</li><li>End-to-end portfolio planning, demand intake and investment prioritisation</li><li>Governance, delivery and financial management of complex multi-million-dollar programs</li><li>Application oversight across SAP and key enterprise systems</li><li>Project management standards, methodologies and compliance</li><li>Vendor partnerships, resource optimisation, capacity planning and risk management</li><li>Portfolio health, performance reporting, benefit realisation and KPI visibility</li><li>A highly engaged team</li></ul>What You’ll Bring<ul><li>Senior IT leadership experience, including 5+ leading complex portfolios</li><li>Knowledge of Cyber security principles, design and project management</li><li>Deep knowledge of SAP, application management, DevOps and modern IT architecture</li><li>Strong financial acumen — budgeting, valuation, spend optimisation</li><li>Leadership experience managing high performing on/offshore teams</li><li>Expertise in project delivery, PM frameworks and ITIL</li><li>The ability to influence senior stakeholders, challenge thinking and drive change</li><li>Strong commercial judgement, decisive leadership and strategic foresight</li></ul>

IT Program and Application Support Manager

About this opportunity The Assistant Leading Hand is responsible for assisting their shift Leading Hand to oversee all activities and persons within the production hall. Directly reporting to their shift Leading Hand, working closely with and accountable to the site Quality Officer.Hours of work: 07:00 to 15:00 Mon-FriYour key responsibilities will be to:<ul><li>Assigning and coordinating the tasks for their shift production team</li><li>Machine operation; ensure machines operate efficiently and produce conforming product.</li><li>Conducting product testing and making the necessary process adjustments of the machine when testing indicates that it is required.</li><li>Conduct all operations in such a manner as to comply with WHS requirements.</li><li>Conduct all operations which comply with Food Safety requirements.</li><li>Conduct all operations in such a manner as to comply with Quality Standards.</li></ul>As an experienced Machine Operator, you will be self-motivated with a strong work ethic and pay excellent attention to detail.To succeed, you will also possess the following:<ul><li>Previous machine operation experience (Blow moulding experience preferred though not essential)</li><li>Mechanical aptitude</li><li>Capable of troubleshooting and resolving problems at the root cause and the ability to make minor machine adjustments to address efficiency and product non-conformances with the use of small hand tools</li><li>Strong focus on safety and able to apply methodologies to improve processes</li><li>A commitment to quality</li><li>Results driven</li><li>Good written &amp; verbal communication skills</li><li>Solid understanding of HACCP &amp; GMP</li><li>Reliable, punctual, and available to work weekends</li><li>Hold a current NSW forklift license or be willing to obtain one</li></ul>

About this opportunity Pact Recycling have opportunities for Production Operators to join the Production team at our Wacol recycling plant. There are roles available on the afternoon shift and night shift, Monday to Friday, with opportunities for overtime on weekends too.The role is also responsible for adhering to safety protocols, conducting quality checks, performing routine maintenance, and maintaining accurate production documentation to meet output targets and support continuous improvement.Your key responsibilities will be to:<ul><li>Adhere to all safety protocols and maintain a clean and safe work environment.</li><li>Set up, operate, and monitor production machinery to ensure safe and efficient production processes.</li><li>Conduct regular inspections and quality checks to ensure products meet specified standards.</li><li>Perform routine maintenance and troubleshoot minor issues to minimize downtime.</li><li>Record and maintain accurate production information and logs.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum of 6 months experience in a similar role or in a manufacturing environment is a preferred</li><li>Strong safety mindset and willing to speak up</li><li>Able to work autonomously and as part of a team</li></ul>

Production Operator

About the Role:Are you energized by the challenge of exceeding sales and gross margin targets? Do you thrive in a fast-paced, innovative environment where your leadership can make a real impact?Join a team that’s shaping the future of packaging and materials handling solutions. We’re seeking a dynamic and results-driven Sales Manager to lead our commercial strategy and drive growth across the countryReporting to the Business Unit Manager, you will be responsible for delivering on sales and gross contribution goals for Stowers Containment Solutions. You’ll play a key part in positioning Stowers as the supplier of choice by strategically deploying sales and marketing resources, fostering cross-functional collaboration, and aligning efforts with our broader business objectives.Your key responsibilities will be to:<ul><li>Achieve or exceed budgeted sales and gross contribution targets nationally, including oversight of Regional Sales Representatives and collaboration with Customer Service, Showrooms, and website sales.</li><li>Build core growth capabilities — team, structure, processes, and product portfolio — to support long-term strategic objectives.</li><li>Drive strategic business growth nationally by growing PPNZ (PPA)-sourced products, expanding sales of other key national products, and leading the strategy and sales growth of new product lines.</li><li>Manage costs and pricing — including standard price books and quoted pricing — to meet sales targets.</li><li>Embed and expand the e-commerce platform and sales channel in collaboration with the Customer Experience Manager.</li><li>Continue refining a demand/forecast-driven stock purchasing and management process.</li><li>Lead HSES initiatives for sales representatives and provide business-wide leadership in conjunction with the Stowers HSES lead.</li></ul>To be successful in this role, you’ll have:<ul><li>Proven sales experience with an understanding of sales margins and targets.</li><li>Strong leadership, financial, and commercial acumen.</li><li>Excellent analytical skills and decision-making abilities.</li><li>Focused on customer service and continuous improvement.</li><li>Adaptable and flexible in a dynamic environment.</li><li>Strategy development and execution.</li><li>Results driven but future focused.</li><li>Tertiary qualification in Business, Commerce, or a related field, or equivalent experience in management.</li><li>Process improvement knowledge is desirable.</li></ul>

Sales Manager - Stowers

About this opportunityPact Recycling have opportunities for Shift Supervisor to join the Production team at our Wacol recycling plant. There are roles available on day shift and night shift, Monday to Friday, with opportunities for overtime on weekends too.The Shift Supervisor has day-to-day accountability for managing the team of Machine Operators, supporting maintenance activities, and driving continuous improvement initiatives to safely deliver the shift production targets.Your key responsibilities will be to:<ul><li>Ensure the safety of all employees through safety briefings and toolbox talks, regular safety inspections and audits of work areas and equipment and ensuring incident and near-miss reporting is completed promptly.</li><li>Work with the Production Manager to deliver on daily and weekly production schedule, achieving optimum production efficiencies and DIFOT.</li><li>Ensure that all Operators understand and follow the Site SOPs.</li><li>Hold Operators accountable for achieving all Quality standards.</li><li>Responsible for maintaining housekeeping standards during their shift.</li><li>Actively participate with meaningful feedback at start up and handover time on all production related activity. </li></ul>

Shift Supervisor

About this opportunity Reporting to the Sales Manager, you will be responsible for providing frontline inbound customer support for our customers order requirements across multiple sites.From answering and resolving their order questions, preparing orders and managing stock allocations - there is a lot to do in this busy role.To be successful in this role, you will have a calm and engaging communication style, with the ability to communicate across a variety of media platforms.  You will enjoy working with a variety of customers over the phone and be confident in making outbound phone calls.<ul><li>This position is Part time, 30 hours per week (negotiable). Hours: 8.30am to 3pm Mon-Friday</li></ul>Your key responsibilities will be to:<ul><li>Provide prompt, professional support for customer inquiries, pricing, orders, and returns via phone, email, and direct contact.</li><li>Process and allocate daily orders, including outbound calls for hires and returns.</li><li>Ensure all order processing meets Viscount quality standards.</li><li>Collaborate with internal and external teams to resolve issues and maintain customer satisfaction.</li><li>Complete service and sales administration tasks, including scanning documents and updating SAP and Salesforce records.</li><li>Support credit management, netting administration, and new customer setups.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Previous call centre and/or customer services experience in a fast-paced environment</li><li>Commitment to customer satisfaction.</li><li>Empathetic and adaptable interpersonal skills to manage issues and resolutions.</li><li>Good oral and written communication skills.</li><li>Demonstrated problem solving ability.</li><li>Attention to detail and accuracy in data management and documentation.</li><li>Computer literacy.</li><li>SAP and Sales Force experience preferred</li></ul>

Customer Service Representative

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.About this opportunity Supporting the Production Co-Ordinator – Power Plastics, Kings Park, the Supervisor safely leads and manages the production team and ensures that the site’s processes are compliant with PACT Group best practice procedures.The Supervisor is responsible for overall supervision and direction of production team in the designated area.  The responsibility includes the safe and efficient production of packaging, the safe and efficient running of plant and equipment and welfare for all employees on the shift.Your key responsibilities will be to:<ul><li>Responsibility to follow the procedures that he or she has been trained against as recorded in their training record.</li><li>Responsibility to ensure all staff adopt safe working practices and follow company safety instructions.</li><li> Ensure that good housekeeping practices are always maintained and adhered to.</li><li>Control of material in and out of facility including completion of appropriate paperwork.</li><li>Responsible for allocation of and supervision of staff in your area to ensure production is meeting targets.</li><li>Responsible to ensure schedules are adhered to or manage with planning concerns that prevent adherence to plan.</li><li>Responsible for controlling leave rostering approval process.</li><li>Responsible for approving Kronos and ensuring that clock cards are accurate and completed in a timely manner.</li><li>Supervise and participate in machine adjustments including line change over when necessary.</li><li>Ensure routine generated machine checks, quality checks, guard checks, TPM are completed.</li><li>Ensure that all breakdowns and down time are recorded accurately so to drive the Reliability improvements. </li><li>Ensure the accuracy and completion of: Quality Control Reports, Certifications, Non-Conformance, Safety/Hazard reporting and actions are followed up and closed out in a timely manner for your area.</li><li>Ensure all product specifications are met and adhered to.</li><li>Lead and participate in daily tier communication meetings with planning and manufacturing teams.</li><li>Participate in RCCA investigations as required.</li><li>Follow Reliability escalation procedure and raise maintenance work requests in MEX system, or site based CMMS.</li><li>Escalate HR issues to your immediate line manager.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>5+ years’ experience in a Plastic industrial environment.</li><li>Knowledge of the process for the manufacture of packaging including an understanding of the equipment is preferred</li><li>Proven people leadership and change management experience with a collaborative and enabling approach.</li><li>Strong mechanical aptitude.</li><li>Communication and Interpersonal Skills</li><li>Problem solving skills.</li><li>Time Management Skills.</li></ul>

About this opportunityWe are currently seeking a Maintenance Engineer to join our dedicated engineering team at Pact Packaging NZ Dunedin. Reporting to the Maintenance Manager, this role is critical to ensure the optimal performance, reliability, and safety of all manufacturing equipment, site services, and infrastructure.You will play a key role in executing preventative maintenance, diagnosing faults, and responding to unplanned stoppages to maintain 100% factory uptime. This position also supports automation initiatives, infrastructure upkeep, and compliance with health, safety, and environmental standards.Your key responsibilities will be: <ul><li>Perform scheduled preventative and predictive maintenance using MEX, ensuring equipment reliability and recommending critical spare parts.</li><li>Diagnose and repair equipment faults promptly and cost-effectively, conducting root cause analysis to prevent recurrence.</li><li>Maintain essential site services including cooling systems, compressed air and gas ensuring uninterrupted operations.</li><li>Oversee building and infrastructure maintenance, including electrical systems, and liaise with contractors and landlords as needed.</li><li>Support automation initiatives by developing and commissioning solutions, upgrading equipment, and contributing to project planning and costing.</li><li>Ensure full compliance with WHSE policies and relevant legislation, promoting a proactive safety culture and conducting inductions and training.</li><li>Uphold high housekeeping and food safety standards in line with HACCP and GMP principles.</li><li>Assist with engineering projects and fabrication tasks as directed by the Maintenance Manager.</li></ul>Your skills and experience:<ul><li>3+ years’ hands-on maintenance experience in a manufacturing environment.</li><li>Skilled in hydraulics, pneumatics, and electrical systems.</li></ul>Desirable: <ul><li>Maintenance and diagnostics engineering qualification (or equivalent).</li><li>Current EWRB EAS-EST accreditation or willingness to obtain (desirable).</li><li>Excellent fault finding, diagnostic, teamwork, and communication skills.</li><li>Self-motivated, adaptable, approachable, and professional.</li><li>Familiarity with Office 365 and ability to work unattended.</li></ul>

Maintenance Engineer

About this opportunity The Molding Technician position is very “hands-on" and will require making necessary changes and adjustments to the technical blow molding and auxiliary equipment in a safe and controlled manner.We pride ourselves on quality products being made to controlled specification and continuing to optimize the performance of machine and or process.Your key responsibilities will be to:<ul><li>Ensure correct changeover and set up of product tooling during the shift</li><li>Ensure correct changeovers of moulded product during the shift (i.e. colour changes, material changes).as per the production plan</li><li>Making machine adjustments as per the setup sheet and training to maintain a quality product</li><li>Set-up of ancillary equipment (i.e. blenders, leak detectors, robotic systems, IML systems,  vision systems).</li><li>Assist the Shift Supervisor and Operators with successful completion of each production run.</li><li>Performing process troubleshooting, part inspections and various other functions to insure part conformity and quality</li><li>Verifying paperwork for jobs and completion of inspections at start up of jobs and in process inspections</li><li>Maintain machine and ancilliary equipment processing parameters to ensure quality, weight and cycle time compliance</li><li>Prioritizing of work and machines to the production plan to ensure Customer deliveries are made on time and in full with no defects</li><li>Mechanical maintenance of machines and ancilliary equipment to ensure they are kept in satisfactory condition</li><li>Working overtime when required also working Weekends as required</li><li>Packing product during meal breaks and slow down periods.</li><li>Forklift Driving as required</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>5+ years’ experience in a Process, Die Set-up or Die Maintenance capacity in a manufacturing environment, plastics experience important.</li><li>Mechanical and technical aptitude and the ability to troubleshoot hydraulic, pneumatic, electrical and complex mechanical equipment.</li><li>Demonstrated experience with trouble shooting issues with extrusion blow molding machines.</li><li>Demonstrated knowledge of plastic materials and processes; including a general knowledge of mold design and operation; in extrusion blow molding processes; as well as proven familiarity with auxiliary equipment involved in blow molding.</li><li>Ability to perform and recognize bottle quality and operating efficiency.</li><li>Quality and dependability is a must to every employee!</li></ul>Desirable <ul><li>Minimum high school diploma or equivalent, technical or vocational training a plus</li><li>Cert III in Process Polymer Moulding or equivalent</li><li>Fitter &amp; Turner/Machinist Trade qualified</li></ul>

Technician/Die Setter

The Production Planner is responsible for developing, coordinating, and monitoring production schedules to ensure efficient and timely manufacturing operations. Leveraging a background in Mechanical or Industrial Engineering, the role involves optimizing production workflows, managing resources, and collaborating with cross-functional teams to meet customer demands and quality standards.Key Responsibilities<ul><li>Production Scheduling: Develop and maintain detailed production schedules based on demand forecasts, inventory levels, and capacity constraints.</li><li>Capacity Planning: Analyze production capabilities and constraints to ensure optimal utilization of machinery, labor, and materials.</li><li>Workflow Optimization: Apply mechanical/industrial engineering principles to improve manufacturing processes, reduce waste, and enhance productivity.</li><li>Inventory Management: Coordinate with procurement and warehouse teams to ensure timely availability of raw materials and components.</li><li>Data Analysis &amp; Reporting: Monitor production performance metrics and generate reports to support decision-making and continuous improvement.</li><li>Cross-Functional Collaboration: Work closely with engineering, quality assurance, procurement, and logistics teams to align production plans with business goals.</li><li>Problem Solving: Identify and resolve production bottlenecks, equipment issues, and scheduling conflicts.</li><li>Compliance &amp; Safety: Ensure adherence to safety standards, regulatory requirements, and company policies.</li></ul>

Pact Group

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Climate Solutions

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Sectors

Climate Solutions

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