Piclo’s mission is to decarbonise the world’s grids. We develop software solutions that make our energy networks smarter, flexible and more sustainable. Piclo Max, our market access platform, enables flex sellers (such as EV and battery owners) to access all electricity markets from one place. Piclo Flex, our flexibility services marketplace, enables flex buyers (system operators) to source flexible electricity from flex sellers during times of high demand or low supply.

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Focus: Mitigation or Adaptation

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Piclo’s mission is to decarbonise the world’s grids. We develop software solutions that make our energy networks smarter, flexible and more sustainable.

<h2>Who we are looking for&nbsp;</h2>
Piclo is seeking a Senior Commercial Manager to manage our existing accounts in the Northeast and drive additional business development. This person will be responsible for:
<ul>
<li>Day-to-day and strategic management of our key utility customer accounts in the Northeast</li>
<li>Advising utility staff on the DER market approach, and guiding their teams on DER market implementation best practices</li>
<li>Contributing to Piclo as a thought leader in the US energy and DER sphere</li>
<li>Growing Piclo&rsquo;s presence at events, trade associations, industry happenings</li>
<li>Supporting market participation through networking, targeted engagement, and partnerships</li>
<li>Ensuring our software team delivers the product on-time as agreed upon, and influencing the product roadmap</li>
</ul>
&nbsp;
<h2>About you</h2>
Our ideal candidate meets many - but not necessarily all - of the below criteria:
<ul>
<li>5 years minimum work experience in a customer-facing role (e.g., sales / BD, account management, project management, consulting), with at least 3 years in the utility, DER, renewable project development, and/or energy markets sector</li>
<li>Utility program management and/or energy markets expertise</li>
<li>Demonstrated track record of external stakeholder engagement and management (e.g., customer accounts, influencers, regulators)</li>
<li>Excellent communication skills with experience developing concise presentations and campaigns, and overseeing software product implementation</li>
<li>You have an entrepreneurial attitude with a demonstrated ability to work self-sufficiently, flexibly and resourcefully. You will help clear the path for everyone to do their best work.</li>
<li>You are an incredibly motivated and organized person. You are an excellent communicator, enjoy the process of prioritizing work and setting timelines while collaborating with cross-functional teams.</li>
<li>You are based in the Northeast US (New York Tri-state / New England) and willing to travel periodically for customer meetings or business development opportunities, mostly across the US</li>
<li>You are able to travel to London periodically for team building</li>
</ul>
Also desirable:
<ul>
<li>You have a strong professional network consisting of utilities, DER aggregators and developers, policy bodies, and grid software products</li>
<li>You have an understanding of how utility teams interact with each other, purchase and find value in software, and make buying decisions</li>
<li>You understand wholesale market (ISO-NE, NYISO) trends and mechanisms, and the implications of FERC Order 2222.</li>
<li>You have experience in scale-up environments.</li>
<li>You are motivated by Piclo&rsquo;s mission to decarbonize the grid and align with our values.</li>
<li>You are naturally empathic and are always mindful of the humans who use and benefit from your work.</li>
</ul>
<h2>About the role</h2>
This role sits within our&nbsp;Commercial Team&nbsp;and would be responsible for (but not limited to) the following:
<ol>
<li>Client satisfaction and retention
<ul>
<li>Day-to-day key account management of specific named utility clients, ensuring their satisfaction and effective relationship management</li>
<li>Work with the product team to ensure their work satisfies the customer on the agreed upon timeline</li>
<li>Act as the primary communication link with clients for product feedback and account management</li>
<li>Contribute to the maintenance and growth of client accounts by providing high-quality input for product roadmap prioritization, ensuring alignment with market needs and strategy</li>
<li>Manage the entire lifecycle of client contracts, including renewals, upselling, invoicing, and collections </li>
</ul>
</li>
<li>Market participation and liquidity 
<ul>
<li>Collaborate with the Senior DER Manager and our marketing team to build DER market participation and liquidity through professional networking and targeted engagement activities, such as strategic marketing and partnerships</li>
<li>Provide guidance and consulting around market design, launch, and operations for newer utility customers in the region</li>
<li>Attend trade shows and relevant industry events, and proactively seek partners to support our growth strategy </li>
</ul>
</li>
<li>Business development and thought leadership
<ul>
<li>Work with the Senior Market Development Manager to catapult Piclo as a thought leader in grid modernization and DERs by contributing to content pieces, delivering public presentations, building the collaborator network, and monitoring and reacting to the regulatory environment</li>
<li>Lead sales engagement for prospective customers by preparing and providing product demos, explaining functionality, and executing thoughtful campaigns</li>
<li>Engage in business development activities across the Northeast US to attract new clients. Deliver a portion of the sales and revenue targets, supporting the Northeast US Regional Lead</li>
<li>Assist in expansion opportunity scouting, including direct sales, federal/state/regional innovation funding (e.g., BIL, IRA), and RFPs, and relevant application and presentation development</li>
</ul>
</li>
</ol>

Senior Commercial Manager (Northeast US)

<h2>Who we are looking for&nbsp;</h2>
Piclo is seeking a Senior DER Manager to develop relationships with DER aggregators, owners, and operators, and drive market engagement among our accounts. This person will be responsible for:
<ul>
<li>Engaging and building relationships with DER providers to deliver value both to them and to our utility customers</li>
<li>Building a liquid DER market - a subject matter expert on creating and using energy flexibility to fulfill the market&rsquo;s needs&nbsp;</li>
<li>Coordinating feedback from DER providers for utility customers to ensure market expectations and recommended modifications are communicated</li>
<li>Collaborating with management to review DER provider engagement targets and evaluate channel partnership opportunities</li>
<li>Supporting utility account management teams in market delivery</li>
</ul>
&nbsp;
<h2>About you</h2>
Our ideal candidate meets many - but not necessarily all - of the below criteria:
<ul>
<li>5 years of experience in a customer-facing role (e.g., sales / BD, account management, project management, consulting), with at least 2 years in the DER, renewable project development, and/or energy sector</li>
<li>Demonstrated track record of external stakeholder engagement and management (e.g., DER aggregators, owners, and operators; related products)</li>
<li>Excellent communication skills with experience developing concise presentations and campaigns</li>
<li>You have an entrepreneurial attitude with a demonstrated ability to work self-sufficiently, flexibly and resourcefully. You will help clear the path for everyone to do their best work.</li>
<li>You are an incredibly motivated and organized person. You are an excellent communicator, enjoy the process of prioritizing work and setting timelines while collaborating with cross-functional teams.</li>
<li>You are based in the Northeast US and willing to travel periodically for customer meetings or business development opportunities, mostly across the US</li>
<li>You are able to travel to London periodically for team building</li>
</ul>
Also desirable:
<ul>
<li>You have a strong professional network consisting of DER aggregators and developers, utilities, and grid software products</li>
<li>You have an understanding of how teams within DER aggregators and developers interact with each other, find revenue / value streams, and make resource decisions</li>
<li>You understand how DER aggregators and developers evaluate and prioritize revenue opportunities, ranging from wholesale markets, utility programs, and direct-to-utility VPPs</li>
<li>You have experience in scale-up environments.</li>
<li>You are motivated by Piclo&rsquo;s mission to decarbonize the grid and align with our values.</li>
<li>You are naturally empathic and are always mindful of the humans who use and benefit from your work.</li>
</ul>
<h2>About the role</h2>
This role sits within our&nbsp;Commercial Team&nbsp;and would be responsible for (but not limited to) the following:
<ol>
<li>Management of DER aggregator and developer ecosystem&nbsp;
<ul>
<li>Understand DER business models, customers, geography, and asset types</li>
<li>Build regional DER recruitment plan in collaboration with Senior Commercial Manager and marketing team</li>
<li>Develop lead generation campaigns and track progress</li>
<li>Attend industry events, meet stakeholders in person, and develop relationships</li>
<li>Converting DER players from initial interest to account registration and participation</li>
<li>Develop regular, targeted, and tailored communications</li>
<li>Lead demos and training sessions on the platform with new DERs</li>
<li>Ensure our dedicated Customer Support team solves day-to-day issues experienced by DERs on the platform</li>
<li>Shepherd DERs through market participation steps</li>
<li>Work with product team to flag product issues and recommend improvements to user experience </li>
</ul>
</li>
<li>Supporting utility account success 
<ul>
<li>Support regional utility account management plans, including coordination of market planning and support</li>
<li>Drive holistic DER engagement in all regional markets, ensuring it is in line with expectations and agreed service levels</li>
<li>Set deadlines and expectations for successful market operations based on DER feedback and clients&rsquo; operational and/or regulatory priorities</li>
<li>Track, document, and report on progress, DER feedback, challenges, and updates internally to improve delivery, and to utility customers for visibility</li>
<li>Step up as needed to support the account management teams with account coverage</li>
<li>Help build a set of region-specific polished processes and tactics for DER market liquidity</li>
</ul>
</li>
</ol>
What we can offer
Joining Piclo means you&rsquo;ll be part of a high-performing, passionate team that is right at the heart of accelerating the energy transition. In addition, we are pleased to offer the following:
<ul>
<li>Competitive compensation package</li>
<li>25 days holiday - excluding federal holidays</li>
<li>40-hour week - with flexible working hours</li>
<li>Remote working - opportunities to travel to meet the US team, and to London, to meet the wider company&nbsp;&nbsp;</li>
<li>A super welcoming, supportive, collaborative and transparent culture where the priority is to help shape your role to find the best balance between what we need as a business and your career progression plans.</li>
</ul>

Senior Distributed Energy Resource (DER) Manager (Northeast US)

<h1>Who we are looking for&nbsp;</h1>
Piclo is seeking a Senior Market Development Manager to grow our presence and drive a marketplace approach to flexibility. This person will be responsible for:
<ul>
<li>Analyzing and participating in key policy and regulatory developments at a federal level and across target states, including identifying impacts, opportunities and risks to Piclo&rsquo;s business development, operations or product design</li>
<li>Developing a detailed understanding of regulatory incentive mechanisms for flexibility in key states (e.g. utility cost recovery)</li>
<li>Developing a detailed understanding of how Distributed Energy Resources can access different markets and programs (for example, wholesale markets, or utility DER programs)</li>
<li>Growing Piclo&rsquo;s presence at events, trade associations, industry work streams&nbsp;</li>
<li>Being the US electricity market design expert and contributing to Piclo being a market and thought leader in the US energy market&nbsp;</li>
<li>Communicating our position on policy, regulatory and market topics via channels such as blogs, thought leadership, industry events or consultations, plus working in tandem with marketing to shape and grow our presence.&nbsp;</li>
</ul>
About you
Our ideal candidate meets many - but not necessarily all - of the below criteria:
<ul>
<li>Expert in electricity system policy and regulatory developments at state and federal level; ideally regarding Distributed Energy Resources and utilities</li>
</ul>
<ul>
<li>Demonstrated track record of successfully influencing regulators and utilities on rate-case design&nbsp;</li>
<li>Excellent communication skills with experience leading on consultations, white papers, blogs and external facing materials as well as participation in events&nbsp;</li>
<li>Strong stakeholder management skills&nbsp;</li>
<li>You have an entrepreneurial attitude with a demonstrated ability to work independently, flexibly and resourcefully. You will help clear the path for everyone to do their best work.</li>
<li>You are an incredibly motivated and organized person. You enjoy the process of prioritizing work and setting timelines while collaborating with cross-functional teams.</li>
<li>You are an excellent communicator who can build relationships with teammates from different disciplines, making sure that everyone is clear about what&rsquo;s required of them.&nbsp;</li>
<li>You are based in the Northeast US (New York Tri-state / New England) and willing to travel periodically for customer meetings or business development opportunities, mostly across the US</li>
<li>You are able to travel to London periodically for team building</li>
<li>You&rsquo;re fluent in English, even if it&rsquo;s not your first language.</li>
</ul>
Also desirable:
<ul>
<li>You have an understanding of NYISO and ISO-NE market mechanisms.&nbsp;</li>
<li>You understand the impact of FERC Order 2222 and how it affects the energy ecosystem.</li>
<li>You have experience in scale-up environments.</li>
<li>You are motivated by Piclo&rsquo;s mission to decarbonize the grid and align with our values.</li>
<li>You are naturally empathic and are always mindful of the humans who use and benefit from your work.&nbsp;</li>
</ul>
<h1>About the role</h1>
This role sits within our&nbsp;Commercial Team&nbsp;and would be responsible for (but not limited to) the following:
<ol>
<li>Electricity market design and policy development:&nbsp;
<ul>
<li>Understanding and influencing electricity market design, particularly how Distributed Energy Resources can participate in different wholesale markets and DER programs&nbsp;</li>
<li>Monitoring rate-case design&nbsp;</li>
<li>Developing market understanding of and monitoring key developments in target markets, including regulatory frameworks, utilities, and DER aggregators</li>
<li>Working with the Piclo US team to support utility clients in designing new markets and programs; and sharing best practice from within US and internationally</li>
<li>Internally capturing opportunities, risks and competitors</li>
</ul>
</li>
<li>External and internal communication of Piclo&rsquo;s vision&nbsp;
<ul>
<li>Contributing to Piclo being viewed as a thought leader in grid modernization and DERs</li>
<li>Leading on or contributing to the development of communications to support the above, including but not limited to policy consultation responses, white papers, and blogs.&nbsp;&nbsp;</li>
<li>Feeding into and coordinating with product and marketing workstreams where relevant&nbsp;</li>
</ul>
</li>
<li>Stakeholder management&nbsp;
<ul>
<li>External:&nbsp;Engaging, growing and influencing key stakeholders such as regulators, government, utilities, wholesale market operators (e.g., ISO-NE), trade associations, DER asset owners &amp; operators, and aggregators, including participation in relevant events and webinars. Overseeing and managing projects with consultants/external parties where necessary</li>
<li>Internal:&nbsp;Aligning closely with comms and marketing to ensure market understanding and insight are reflected in their workstreams. Being the US market design expert&nbsp;</li>
</ul>
</li>
</ol>

Senior Market Development Manager

<h1>Who we are looking for&nbsp;</h1>
Piclo is seeking a Senior Commercial Manager as &lsquo;first boots on the ground&rsquo; on the west coast of the US, managing our existing accounts in the western US and driving additional business development.&nbsp;
This person will be responsible for:
<ul>
<li>Setting-up and preparing our business for rapid growth in the western US</li>
<li>Leading new business development with utilities in the region</li>
<li>Day-to-day and strategic management of our key utility customer accounts in the Northeast</li>
<li>Building market liquidity from Flex Service Providers (FSPs) and DER operators to drive market participation through networking, targeted engagement, and partnerships&nbsp;</li>
<li>Advising utility staff on the DER market approach, and guiding their teams on DER market implementation best practices</li>
<li>Ensuring our software team delivers the product on-time as agreed upon, and influencing the product roadmap&nbsp;</li>
<li>Growing Piclo&rsquo;s presence in the region at events, trade associations, industry happenings</li>
<li>Contributing to Piclo as a thought leader in the US energy and DER sphere</li>
</ul>
Our ideal candidate meets many - but not necessarily all - of the below criteria:
<ul>
<li>5 years minimum work experience in a customer-facing role (e.g., sales / BD, account management, project management, consulting), with at least 3 years in the utility, DER, renewable project development, and/or energy markets sector</li>
<li>Entrepreneurial experience and attitude with a demonstrated ability to work self-sufficiently, flexibly and resourcefully</li>
<li>Utility program management and/or energy markets expertise</li>
<li>Demonstrated track record of external stakeholder engagement and management (e.g., customer accounts, influencers, regulators)</li>
<li>Excellent communication skills with experience developing concise presentations and campaigns, and overseeing software product implementation</li>
<li>Incredible self-motivation and organization skills. Enjoys the process of prioritizing work and setting timelines while collaborating with cross-functional teams</li>
<li>Based in the West US and willing to travel periodically for customer meetings or business development opportunities, mostly across the US</li>
<li>Ability to travel to London periodically for team building</li>
</ul>
Also desirable:
<ul>
<li>You have experience in scale-up environments, and are motivated by driving rapid business growth</li>
<li>You have a strong professional network consisting of utilities, DER aggregators and developers, policy bodies, and grid software products</li>
<li>You have an understanding of how utility teams interact with each other, purchase and find value in software, and make buying decisions</li>
<li>You understand wholesale market (CAISO, SPP) trends and mechanisms, and the implications of FERC Order 2222</li>
<li>You are motivated by Piclo&rsquo;s mission to decarbonize the grid and align with our values</li>
<li>You are naturally empathic and are always mindful of the humans who use and benefit from your work</li>
</ul>
<h1>About the role</h1>
Reporting directly to the Chief Growth Officer, this role sits within our&nbsp;Commercial Team&nbsp;and would be responsible for (but not limited to) the following:
<ol>
<li>Business development and thought leadership
<ol>
<li>Engage in business development activities across the West US to attract new clients. Deliver a portion of the sales and revenue targets, supporting the Chief Growth Officer</li>
<li>Lead sales engagement for prospective customers by preparing and providing product demos, explaining functionality, and executing thoughtful campaigns</li>
<li>Assist in expansion opportunity scouting, including direct sales, federal/state/regional innovation funding (e.g., BIL, IRA), and RFPs, and relevant application and presentation development</li>
</ol>
</li>
<li>Market participation and liquidity
<ol>
<li>Collaborate with our marketing team to build DER market participation and liquidity through professional networking and targeted engagement activities, such as strategic marketing and partnerships</li>
<li>Provide guidance and consulting around market design, launch, and operations for newer utility customers in the region</li>
<li>Attend trade shows and relevant industry events, and proactively seek partners to support our growth strategy</li>
</ol>
</li>
<li>Client satisfaction and retention
<ol>
<li>Day-to-day key account management of specific named utility clients, ensuring their satisfaction and effective relationship management</li>
<li>Work with the product team to ensure their work satisfies the customer on the agreed upon timeline</li>
<li>Act as the primary communication link with clients for product feedback and account management</li>
<li>Contribute to the maintenance and growth of client accounts by providing high-quality input for product roadmap prioritization, ensuring alignment with market needs and strategy</li>
<li>Manage the entire lifecycle of client contracts, including renewals, upselling, invoicing, and collections</li>
</ol>
</li>
<li>Market positioning and thought leadership
<ol>
<li>Work with Senior Market Development Manager to catapult Piclo as a thought leader in grid modernization and DERs by contributing to content pieces, delivering public presentations, building the collaborator network, and monitoring and reacting to the regulatory environment</li>
</ol>
</li>
</ol>

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Piclo

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