OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set to make energy cheaper, greener, and simpler. The company has brought great service, clear information, and honesty to a broken industry. These days our sights are set higher.

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Climate Solutions

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Focus: Mitigation or Adaptation

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Making energy cheaper, greener, and simpler for a sustainable future.

Role OVO-ViewTeam: Assistants Team Salary banding: £48,250 - £69,480 Experience: Mid-LevelWorking pattern: Full-Time Reporting to: Lead Executive AssistantSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Fast, Varied, Collaborative Top 3 qualities for this role: Adaptive, Resilient, Solution Focussed Where you’ll work: At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. This role is based in London, providing a dedicated space for collaboration, connection and teamwork. There's an expectation to be in for company meetings, board meetings, team events and occasional travel when needed to support on the ground for the COO team and within the Assistants Team. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.  Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: <ul><li>You will be part of the Assistants team, reporting into the EA to the CEO. This is a great opportunity for a business focussed EA who would like to join a fast paced, tech organisation where EAs provide strategic support, regularly collaborate and act as a department</li><li>This is an excellent opportunity for a business focussed EA who would like to gain further exposure in a fast-paced technology environment with a genuine interest in looking to build a strategic partnership. You will be of invaluable support to the COO and set the standard as Senior EA for the wider Assistant team within the Operations area.</li><li>This is a hybrid role, with travel required into our London office (minimum 3 days a week) and wider travel to events and/or our hubs in Bristol and Scotland is also to be expected on a monthly basis depending on events, projects/ support requirements etc.</li></ul> This role in a nutshell: This role is an excellent opportunity for an experienced and business focused EA to join a fast paced team with a broad remit. Operations is the largest function within OVO (with over 80% of our people) and is responsible for all customer facing in-life experiences.The ideal candidate will have proven EA experience at C-Suite level in a fast moving, tech organisation, ideally supporting within Operations area or will have a genuine interest and awareness of the industry. Some qualities that are key to the success of the role are listed below; <ul><li>Influential on team - pushes and holds accountable to deadlines without ego - Self awareness as well as business/team awareness </li><li>Team player - Collaborating and being part of assistants community, sharing knowledge, learning where appropriate to correct audiences at correct times </li><li>Communication - Excellent written and verbal communication with a natural ability to effectively communicate across all levels and build strong working relationships with key stakeholders</li><li>Organisation - Ability to prioritise workload and demonstrate adaptability while simultaneously owning several ever-changing projects </li><li>Goal and deadline oriented - Self-driven and motivated, with an ability to show initiative in all situations and the ability to take ownership for actions </li><li>Strict confidentiality – this role is party to highly sensitive information important in protecting our employees and our business </li><li>Flexibility to travel - This role requires regular travel and there is an expectation to travel with the team/ leaders as and when requested/ required (between London/ Bristol/ Scotland)</li><li>Management - You will be happy to work as part of a collaborative team and manage assistants within Operations are direct reports of the COO by coaching, mentoring and providing general support. You will also work closely with senior EAs / line managers to set the standard for ways of working by being a resource for information and processes</li><li>Adaptable - There may be other ad hoc support required at times if requested by your line manager, the COO and their leadership team. The Assistants team at OVO work closely by sharing knowledge, collaborating and acting as a department in the business. Cover for other EAs is standard and will be required during annual leave periods and occasionally leaning into other areas of the business as and when needed. </li></ul> Your key outcomes will be:You will provide strategic Executive Assistant support to the COO and their leadership team, the role is an extremely fast paced and varied role with the need for a proactive, agile approach to problem solving, the role includes but is not limited to the key responsibilities outlined below; <ul><li>Provide 360 support to the COO, acting autonomously on their behalf and helping with priority setting / workload management</li><li>Event support including planning engagement events across operations including but not limited to Leadership off-sites, Monthly meetings, Village halls, Training, Plan Zero days etc. As well as running the logistics for the day of the event (e.g. room set up, catering, materials, etc.) </li><li>Arrange local, national and international travel and support with co-ordinating complex itineraries and building agendas for trips</li><li>General administrative tasks such as booking travel, processing expenses, booking restaurants, processing invoices, raising purchase orders etc</li><li>Full inbox management - managing incoming emails, responding on behalf of the COO, flagging emails accordingly and archiving old mail while keeping a high level of confidentiality</li><li>Complex and proactive diary management - a combination of in day and forward management as well as arranging meetings across several timezones with various internal and external stakeholders</li><li>Engagement - eyes &amp; ears, supporting with team engagement strategies plus acting as key communicator</li><li>External and internal stakeholder management/ representation of the COO office</li><li>Strategic partnership/ collaboration with the COO and their leadership team. </li><li>Collaboration with the Assistants team </li></ul> You’ll be a successful EA to COO at OVO if you… <ul><li>People savvy. You read situations quickly, flex your communication style, and build strong relationships across all levels.</li><li>Confident communicator. Whether it’s a well-worded email or an event ready presentation, your comms hit the mark.</li><li>Proactive and discrete. You anticipate needs, solve problems before they escalate, and handle sensitive information with total professionalism. You’re focused, and committed to making the people around you thrive</li><li>Self-driven and motivated. with an ability to show initiative in all situations and the ability to take responsibility for actions</li><li>Collaborative.  Keep priorities aligned, actions on track, and communication flowing between the COO and the wider leadership team.</li><li>Project participation: Dive into team initiatives, event planning, strategic off-sites, and project coordination.</li><li>Comms and prep: Support with the details on briefing packs, decks, reports, and stakeholder communications</li><li>Culture contributor: Help build team spirit and momentum whether it’s coordinating an away day or keeping a finger on the pulse of what people need and how people feel.</li><li>Tech Savvy.  IT literacy across a variety of tools such as G-Suite, Slack, Workday, Agiito (systems experience is not essential)</li><li>Balanced and focused - Someone who remains calm under pressure with exceptional attention to detail </li></ul> Let’s talk about what’s in it for youWe’ll pay you between ££48,250 and £69,480, depending on your specific skills and experience.We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Executive Assistant to Chief Operating Officer

Role OVO-ViewTeam: Customer FulfillmentSalary banding: Starting £22,825, rising to £26,975 upon passing probation and eventually reaching £35,950 once fully qualified.Experience: Learner/ApprenticeshipLocation: Field Based - Fife (KY)Can you see yourself in an active role while helping to achieve Zero Carbon Living?,Are you a practical learner? You can become a qualified Smart Meter Engineer while working and training on the job! Do you prefer to be on the move and help our customers in person rather than stuck in front of a computer screen? You’ll meet different people every day while having autonomy over your own work.If this sounds like something you’d be keen on, please read on! We don’t even need to see your CV - no matter your background, past experience, age or gender, we’ve worked hard to create an environment which is exciting &amp; comfortable for everybody &amp; we’d love to hear from you! Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to start at Ovo and become a Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Your key outcomes will be:You’ll join us as a Smart Energy Engineer Apprentice, ready to take advantage of the opportunities provided to develop your skills. Your apprenticeship will last for a minimum one year, during which time you will gain recognised transferable skills and qualifications.As part of a 53 week Apprenticeship programme we’ll support you through your initial 20 week training period, half of which will be spent at one of our top training academies. You’ll learn and obtain experience in the fundamentals of installing smart, gas and electric meters and associated equipment, providing energy efficiency advice - and helping our customers make the most of their new technology.  You’ll then partner with an experienced OVO Engineer who will mentor you on the job to get you started on the path to becoming a fully qualified and brilliant Smart Energy Engineer. Upon completion of your training and mentoring you’ll continue your 53 week Apprenticeship working live, installing meters into the homes of 1000’s of our customers whilst completing your apprenticeship portfolio…Laying the foundations for a smarter grid that will enable the coordination and control of millions of connected devices, creating a fully flexible and decentralised future energy system. Key Responsibilities<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference.</li><li>Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption.</li><li>Committed to learning and achieving a Diploma in Smart Metering Dual Fuel, and associated qualifications.</li><li>With support and coaching from mentors and your Manager you will continue to develop and document your progress along the way.</li><li>You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time.</li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions.</li><li>Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency.</li><li>Carry out risk assessments to ensure safety of yourself, customer and their property.  Use tools, equipment and PPE in a safe and appropriate manner.</li></ul> You’ll be a successful Smart Meter Apprentice at OVO if you…<ul><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working.</li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace.</li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community.</li><li>Are comfortable talking to &amp; helping our customers in their home</li><li>Are great at multitasking and handling your time to get things done</li><li>Are comfortable using smart devices, and always happy to learn about new systems and tools to help you do your job better.</li><li>Have a good level of Maths and English skills</li><li>Hold a current full manual driving licence (with up to 6 points), which you can use in the UK and be 18+</li></ul> Let’s talk about what’s in it for youWe’ll start paying you £22,825, rising to £26,975 upon passing probation and eventually reaching £35,950 once fully qualified. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays).For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and moreFor your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loansWant to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Meter Apprentice - Fife

Role OVO-ViewLocations: Field Based - Darlington/Northallerton/Catterick/Bernard Castle (DL), Richmond (KT)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Northallerton

Role OVO-ViewLocations: Field Based - Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Darlington

Smart Energy Engineer - Catterick

Smart Energy Engineer - Bernard Castle

Role OVO-ViewLocations: Field Based - Shetland (ZE) Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Glasgow (G), Motherwell (ML), Newport (NP), Southampton (SO), Hereford (HR), North London (N), West Central London (WC), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH), Leicester (DE, NG &amp; LE)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Leicester

Role OVO-ViewLocations: Field Based - Aberdeen (AB)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - York (YO)

Role OVO-ViewLocations: Field Based - Southampton (SO)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Southampton

Role OVO-ViewLocations: Field Based - Perth (PH)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Perth (PH)

Role OVO-ViewLocations: Field Based - North/Northwest Wales (LL)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - North/Northwest Wales (LL)

Role OVO-ViewLocations: Field Based -  West Central London (WC) &amp; South West London (SW/TW)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - West Central & South West London

Role OVO-ViewLocations: Field Based - Newport (NP)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Newport

Role OVO-ViewLocations: Field Based - Hereford (HR)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Hereford

Role OVO-ViewLocations: Field Based - Blackpool/Lancashire (FY)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Blackpool/Lancashire (FY)

Role OVO-ViewLocations: Field Based - Bath (BA)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Bath (BA)

Role OVO-ViewLocations: Field Based - Orkney (KW)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Orkney

Role OVO-ViewLocations: Field Based - Lewis and Harris (HS)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer - Lewis and Harris

Role OVO-ViewLocations: Field Based - Orkney (KW), Lewis and Harris (HS), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Bath (BA), Blackpool/Lancashire (FY), Leicester (DE, NG &amp; LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL), West Central London (WC) &amp; South West London (SW/TW), Perth/Dundee (PH), Fife (KY)Team: Field Engineering &amp; SupportSalary banding:  £35,950Experience: Experience - Fully Qualified Smart Energy EngineerWorking pattern: Full-TimeReporting to: Smart Team Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Customer Centric, Specialist, RewardingTop 3 qualities for this role: Communication, Safety Originated / Technical &amp;, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re offering an exciting opportunity to join Ovo as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living. At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Metering is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon. This role in a nutshell:You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, Carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager. As a team you will hold responsibility for safely carrying out smart metering installations and maintenance, fantastic customer service &amp; offering fantastic energy efficiency to our customers. You’ll be working 42.5 Hours per week based in one of the areas above, some travel may be required for training, Team connections and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only. You must be able to communicate clearly and concisely, demonstrating sound decision making skills. You will act as a problem solver and resolver, someone who takes responsibility for their work and constantly drives positive outcomes. Your key outcomes will be:<ul><li>Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador, understanding how you can make a difference. </li><li> Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption. </li><li>With support and coaching from mentors and your Manager you will continue to develop. </li><li> You’ll be responsible for the whole customer experience, starting with ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service, getting it right the first time. </li><li>Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where situations or conditions are to unsafe standards and take appropriate actions. </li><li> Always look for opportunities to work collaboratively with your peers and colleagues whilst having a flexible and responsive approach to ensure we always deliver on our customers’ needs.</li><li>Be a self-starter and take ownership to work on your own initiative by regularly refreshing knowledge and your skills to ensure you’re up to speed on all technical, customer and procedural updates, adopting and applying new skills and working practices to enhance safety, member satisfaction and efficiency. </li><li> Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner. </li><li>Preferable experience on RTS/MRMM/THTC</li></ul>Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device You’ll be a successful Smart Energy Engineer here at OVO if you…<ul><li>Hold a CCN1/CMA1 &amp; MET1 or Level 2 Smart Meter Diploma </li><li>Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer </li><li>Hold a current full manual driving license (with up to 6 points), which you can use in the UK </li><li>Have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working. </li><li>Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better, together… being creative and enjoy solving problems, as well as thrive when moving quickly and working at pace. </li><li>Value different perspectives, skills and experiences. We create an inclusive working culture where people from all backgrounds can belong and succeed. That's why we welcome applications from all parts of the community. </li><li>Are comfortable talking to &amp; helping our customers in their home </li><li>Are great at multitasking and handling your time to get things done</li></ul>  Let’s talk about what’s in it for youWe’ll pay you £35,950.We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Smart Energy Engineer

Role OVO-ViewTeam: Strategy &amp; Business PlanningLocation: London - Happy to be in the office 3 times a weekSalary banding: £60,630 - £75,000Experience: ExpertWorking pattern: Full-TimeReporting to: Henry SmithSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Strategic. Collaborative. Impactful.Top 3 qualities for this role: Problem-Solver. Strong Commercial Awareness. Adaptability. Where you’ll work:For this role specifically, you will ideally be based in London and be willing to work from the London office 3 days a week, with the flexibility to work from home the remaining 2. Everyone belongs at OVO:At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet:Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We're the home for the strategic direction of the business, partnering with the Commercial Leadership Team to both define the Retail strategy and works cross-functionally to deliver it. We lead some of our largest and most complex change programmes. We also work alongside Corporate Finance to influence some of the most pivotal questions around future valuation and longer-term financial planning for OVO Group, delivering discrete initiatives and special projects to support this strategic direction. This role in a nutshell:OVO’s commercial strategy team is recruiting for a Strategy Manager on a 12 month fixed-term contract. This is a unique opportunity for an exceptional individual to work across a range of high profile projects, and with the role providing springboard into strategy, marketing or finance.You'll work directly with members of the Commercial Leadership Team to support the creation of our strategy, drive critical priorities and business activity. You will work with the Commercial Strategic Partner on high-impact projects and initiatives that align with long-term business objectives and act as a critical friend.Working as part of the strategy team, you'll have a cross functional role to work closely with other teams within OVO to optimise and align across strategy, priorities, business plans and associated budgets. Your key outcomes will be to:<ul><li>Work closely with members of the Commercial Leadership Team (CLT) and their teams, building positive relationships and supporting day-to-day collaboration across the business. Act as a reliable team member who helps connect different parts of OVO.</li><li>Support and lead on a diverse range of strategic topics across the Commercial team by helping with planning, research, meeting preparation, follow-up tasks and delivery. You will typically be involved in supporting 1–2 live projects at a time. Example projects might include: identifying new growth areas for OVO, preparing for new product launches, identifying new channel opportunities for growth.</li><li>Work closely with OVO’s corporate finance team across a broad spectrum of topics that require commercial support. </li><li>Support the mid-year and annual planning processes by coordinating meetings, preparing materials, and gathering input from different teams. Help ensure plans are well-organised and shared clearly across departments.</li><li>Support the setup and coordination of governance processes within specific areas of the business. Develop strong relationships throughout the organisation to make sure ways of working are consistent and well-organised</li><li>Join regular performance meetings with OVO’s commercial leadership team and take responsibility for capturing actions and following up on key topics. Help track progress on strategic initiatives and support reporting of results and insights to senior stakeholders.</li><li>Support collaboration between the Commercial team and other key departments such as Operations, Technology, CABAM and Central Functions. Help coordinate meetings, follow up on actions, and ensure updates are shared across teams.</li><li>Help prepare clear and engaging material for meetings, events, and senior audiences (I.e. Executive Leadership Team and Board). Support the development of documents that explain business strategy and progress, including materials for company-wide communications.</li></ul> You’ll be a successful Commercial Strategy Manager at OVO if you…<ul><li>Have experience in a strategy, commercial, or analytical roles across consulting, high-growth start-ups, or corporate strategy.</li><li>Enjoy breaking down complex problems. You bring a structured approach to problem-solving and are comfortable working with data to support your thinking and decisions. Experience with SQL is a bonus (but not a requirement).</li><li>Have strong written and verbal communication skills and are comfortable working with others to help keep projects on track. You’re proactive and take ownership of tasks, even when the path isn’t fully clear.</li><li>Enjoy working with people from across different teams and functions. You’re good at building relationships, listening, and contributing positively to group dynamics.</li><li>Are motivated by making a difference and have a real interest in the journey towards zero carbon living. You’re keen to learn more about the sector and how businesses can drive positive change.</li><li>Are energised by working in fast-moving environments and are open to change. You’re not afraid to ask questions, suggest new ideas, or get stuck into something unfamiliar.</li><li>You may not have had direct exposure to exec-level stakeholders yet, but you’re confident in creating clear, concise communications and aspire to grow into roles that influence strategic decision-making.</li></ul> Let’s talk about what’s in it for you:We’ll pay you between £60,630 and £75,000, depending on your specific skills and experience.We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

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