OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set to make energy cheaper, greener, and simpler. The company has brought great service, clear information, and honesty to a broken industry. These days our sights are set higher.

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We’re making zero carbon happenWe’re <a href="https://ovo.com/">OVO Group</a>, a big family of companies united by a single vision: to get to zero carbon, fast. We call this <a href="https://ovo.com/planzero/">Plan Zero</a> – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?<a href="https://www.ovoenergy.com/">Do great green things with OVO Energy</a>So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.Everyone belongs at OVOOur aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.Where in the world of OVO will I be working? You’ll be working in the Contact Centre Routing team, responsible for enhancing and maintaining the platforms that our contact centre agents use to support OVO’s customers. The team is committed to improving our customers’ experiences whilst enabling an efficient, cost effective operation so that we can continue to offer an award winning service.What will I be doing? As a Genesys Cloud Administrator you would be at the heart of improving and enhancing our CcaaS Platform. You will take a leading role in building and maintaining declarative solutions whilst following best practices and using current features.It is an exciting opportunity to work on a Cloud org where your solutions will be used by thousands of users in a dynamic call centre environment. You will have the opportunity to use the latest Genesys features to continuously improve our agent’s and customer’s experience.Key responsibilities include: <ul><li style="font-weight:400;">Create new customer journeys in Genesys Cloud platform. Drive requirements, size workload and aid prioritisation conversations</li><li style="font-weight:400;">Respond to support tickets within SLA’s</li><li style="font-weight:400;">cross departmental management, ensure all relevant teams are brought together to troubleshoot issues</li><li style="font-weight:400;">Create and maintain feedback loops with operation teams to ensure up and downstream processes are aligned and supportive of functional requirements</li><li style="font-weight:400;">Build collaborative and engaging routines and relationships with key internal stakeholders to offer technical solutions to operational challenges</li><li style="font-weight:400;">Participate in on call, out of hours rotation</li><li style="font-weight:400;">Support insight and feedback loop processes with stakeholders</li><li style="font-weight:400;">Continuously develop in role to enable full knowledge of CcaaS and its capabilities</li><li style="font-weight:400;">Creating and executing test plans including peer review checks on colleagues work</li></ul>Ideally you will have: <ul><li style="font-weight:400;">Administrator experience in Genesys Cloud</li><li style="font-weight:400;">GC certifications (eg CC Administration/Implementation/Reporting and Analytics/API Developer)</li><li style="font-weight:400;">Strong understanding of Genesys API integrations/ Genesys App Foundry</li><li style="font-weight:400;">An analytical mind to understand requirements and to design and build solutions that meet our users’ needs with a particular focus on user experience in a lively contact centre environment</li><li style="font-weight:400;">Ability to demo custom and standard Genesys features to product managers and stakeholders</li><li style="font-weight:400;">A curious mind and confidence to challenge the status quo, experiment and try new things</li><li style="font-weight:400;">Problem solving and troubleshooting skills</li><li style="font-weight:400;">Experience of working in an Agile product team, knowledge of Scrum and Kanban methodologies</li></ul>Let’s talk about what’s in it for youWe’ll pay you between £21,878 and £33,660, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace.As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Genesys Cloud Administrator (FTC)

Role OVO-ViewLocation: Hub based! Bristol, London or Glasgow But you have the flexibility to work wherever suits you bestTeam: Middle OfficeSalary banding: £34,510 - £53,840 Experience: Learner/Mid-levelWorking pattern: Full-TimeReporting to: James Gray, Head of Middle OfficeTalent Acquisition contact: <a href="mailto:kirsten.malcolm@ovo.com">Kirsten Malcolm</a>Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse. Challenge. Collaborate. Top 3 qualities for this role: Inquisitive. Methodical.  Fast Learner.Closing date: 12 June 2023In the words of the team, you should leave your current role for this one because….“This is a unique opportunity to join a new team empowered to help shape how OVO understands and manages its trading and operational risks”.Your next OVO adventureAt OVO, we recognise that great people are already working with us across all of our brands. Find out more below about whether this role might be the next part of your OVO adventure.You may not have all of the skills and experience boxes ticked, but if you think you have much of what we’re looking for, then we’d love to hear from you.Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:OVO Energy traders buy energy each day for our 4m customers,  the Middle Office plays a vital role supporting this process.  We provide guidance and support for the business to improve internal processes and controls to manage key risks. On a daily basis we work closely with the Trading and Operational Management teams to ensure they are operating in a controlled manner and within OVO’s approved risk framework.The team proactively supports the Trading and Operational Management by providing insight on specific and portfolio-level risks.    This role in a nutshell:This role is to help OVO manage the market risk associated with its energy trading portfolio and supporting operations.  Having the right hedging strategy and control framework are key pillars for OVO to successfully implement Plan Zero.Your key outcomes will be:<ul><li style="font-weight:400;">Develop a close relationship with the trading &amp; portfolio management teams to support &amp; appraise trading activities to ensure exposures are appropriately managed and risk limits adhered to.</li><li style="font-weight:400;">Support Market Risk Manager with front-office and senior stakeholder queries.</li><li style="font-weight:400;">Lead the execution of key controls for the business and collaborate with other functions to ensure continuous improvement of controls/processes.</li><li style="font-weight:400;">Develop tools using python/ tableau/ SQL for on-going portfolio reviews and produce “deep dive” analysis for senior management.</li><li style="font-weight:400;">Help drive understanding of the design and utilisation of methodologies to assess risk/reward of the portfolio, including: VaR back-testing, stress testing, scenario analysis.</li><li style="font-weight:400;">Contribute to reviews and analysis of potential new hedging proposals. Assess the risks associated with hedging strategies and the valuation models used for physical/financial trading and hedging, at times building out models to calibrate performance of such deals. </li><li style="font-weight:400;">Collaborate with other support functions (e.g. Finance, Operation &amp; Analytics) for deal support and general portfolio queries.</li><li style="font-weight:400;">Support internal/external audit requirements.</li></ul>You’ll be a successful Market Risk Analyst here at OVO if you…<ul><li style="font-weight:400;">Can multi-task with a high level of attention to detail and accuracy.</li><li style="font-weight:400;">Have strong data analysis, modelling, and problem-solving skills.</li><li style="font-weight:400;">Able to perform under rigid deadlines and time pressured environments.</li><li style="font-weight:400;">Are a self-motivated team player, who can work remotely as part of a wider national team.</li><li style="font-weight:400;">Capable of applied creativity and problem-solving.</li><li style="font-weight:400;">A strong communicator.</li><li style="font-weight:400;">Have the interpersonal skills that build trust and credibility.</li><li style="font-weight:400;">Enjoy the challenge of learning new skills.</li></ul>You won’t like this role if you…<ul><li style="font-weight:400;">Don’t like change</li><li style="font-weight:400;">Don’t like challenges</li><li style="font-weight:400;">Don’t like speaking up</li></ul>Let’s talk about what’s in it for youWe’ll pay you between £34,510 and £53,840 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Market Risk Analyst

Role OVO-ViewLocation: Hub based! Bristol, London or GlasgowBut you have the flexibility to work wherever suits you bestTeam: ECO (Energy Company Obligation)Salary banding: £38,320.00 - £50,609.00 Experience:  ExpertWorking pattern: Full-TimeReporting to: Jim Rodgers ECO Data Team ManagerSponsorship: We unfortunately are unable to offer sponsorship for this role This role in 3 words: Decision-maker, ownership and communication skills. Top 3 qualities for this role: Analytical, organizational and problem solver. In the words of the team, you should leave your current role for this one because….The ECO and GBIS (Great British Insulation Scheme) obligations, mandated by government, strives to help improve the energy efficiency of householders who meet the criteria of being fuel poor. As a Systems Support Analyst you will be contributing daily to these key Plan Zero initiatives which in parallel make home heating more affordable. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:You’ll be working as part of the Energy Company Obligation (ECO) Team at OVO Energy where our key focus is promoting the installation of energy efficiency retrofit measures (such as improved insulation and heating) in eligible fuel poor homes. We’re here to make sure that key carbon reduction targets are compliantly achieved. This role in a nutshell:You will have a key role in the ECO Data Team which is part of OVO’s Zero Carbon Living business. Reporting to the ECO Data Team Manager. You will be responsible for front line and day to day support of new and existing externally and internally developed database systems which are reasonable, sustainable, cost effective and which do not compromise security.  Your key outcomes will be:<ul><li style="font-weight:500;">Work closely with the Data Team Analyst/Programmers in attaining and maintaining  the level of technical skills and understanding of ECO systems required to provide hands on front line systems support to the ECO business users.</li></ul><ul><li style="font-weight:500;">Resolve to business approval all owned critical and high priority incidents and requests raised by the business users. Seek technical input from the relevant Analyst/Programmer(s) when required.</li></ul><ul><li style="font-weight:500;">Attend selected business requirements workshops to understand current processes and user requirements while providing input when required from a systems support perspective.</li></ul><ul><li style="font-weight:500;">Use Jira for ownership and tracking of all Incidents while regularly reporting progress updates directly to the Data Team Manager. </li></ul><ul><li style="font-weight:500;">Attend and participate in Data Team meetings and Technical Team discussions offering input, opinion and assistance.</li></ul><ul><li style="font-weight:500;">Using the pre defined templates write and maintain the vital technical documentation, and review and provide written feedback on selected Data Team Work instructions and processes. Identify and build technical templates and work instructions where required.</li></ul> Within your first 6 months month you’ll:<ul><li style="font-weight:500;">Be providing day to front line technical support for most of the core ECO systems.</li></ul><ul><li style="font-weight:500;">Be known across ECO as the first point of contact for front line systems support.</li></ul><ul><li style="font-weight:500;">Be comfortable working closely at a low level technical level with the ECO Data Team Analyst\Programmers.</li></ul><ul><li style="font-weight:500;">Have a high level understanding of the life cycle for ECO’s systems development, delivery and support processes.</li></ul> You’ll be a successful Role Title here at OVO if you…<ul><li style="font-weight:500;">A detailed, principled and analytical approach to problem solving.</li></ul><ul><li style="font-weight:500;">Exposure to any of the following in a systems support capacity: SQL, ODBC, SSMS, TSQL or the Visual Studio development environment.</li></ul><ul><li style="font-weight:500;">Expert level understanding in Relational Database Management Systems (RDBMS) both conceptually and practical.</li></ul><ul><li style="font-weight:500;"> Ability to manage own time and prioritise own tasks.</li></ul><ul><li style="font-weight:500;">Experience of Google Workspace.</li></ul><ul><li style="font-weight:500;">Knowledge of Web Architecture.</li></ul><ul><li style="font-weight:500;">Desirable, but training can be provided:</li></ul><ul><li style="font-weight:500;">Relevant technical degree, equivalent software development qualification or recognised software development accreditation.  .</li></ul><ul><li style="font-weight:500;">Experience of JIRA for tracking incident and requests management.</li></ul><ul><li style="font-weight:500;">Experience of MS Access including Access Basic, SQL and the Forms Designer. </li><li style="font-weight:500;">Exposure to any of the following: C#.Net, ASP.Net, CSS, Javascript or Azure Repos.</li></ul>Personal attributes: <ul><li style="font-weight:500;">Proactive approach with the ability to prioritise own workload within demanding schedules</li></ul><ul><li style="font-weight:500;">Strong written and verbal skills; confidence to attend and contribute to meetings, both internal and external.</li></ul><ul><li style="font-weight:500;"> Able to take ownership of problems and the ability to work in a dynamic environment.</li></ul><ul><li style="font-weight:500;">Ability to work using your own initiative, but also have the ability to work well within a team.</li></ul> You won’t like this role if you…<ul><li style="font-weight:500;">Are uncomfortable working as a team. Especially working closely with technical systems staff.</li></ul><ul><li style="font-weight:500;">Do not want direct front line contact with systems users. </li></ul><ul><li style="font-weight:500;">Are uncomfortable working to short notice and priority deadlines to ensure OVO meets its Regulatory Reporting deadlines.</li></ul>  Let’s talk about what’s in it for youWe’ll pay you between £38,320.00 - £50,609.00, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Systems Support Analyst

Role OVO-ViewLocation: Hub based! Bristol, London or GlasgowBut you have the flexibility to work wherever suits you bestTeam: Operational Excellence, CISalary range: £54,000 - £64,630Experience: ExperiencedWorking pattern: Full TimeReporting to: Laurence Restarick, Change ArchitectSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Influential, Systemic, OptimisationTop 3 qualities for this role: Passionate. Resilience. Innovative Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Team Working for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: <ul><li style="font-weight:400;">The Continuous Improvement Team exists to improve processes for colleagues and members. We handle complex and challenging issues and projects, embed a culture of continuous improvement, and enable the business’ strategic transformation.</li></ul> We’re hiring world class change leaders. Each role that we are hiring plays their own part in our mission; our role is to become the best in class energy provider, creating effortless customer experience built on trust and getting things right, first time. We do this through finding and working on the problems that matter most to our customers and employees.  This role in a nutshell:Extremely exciting opportunity to work across a major, progressive utilities business end to end connecting the whole organisation and building up a network of allies to identify the golden nuggets for improvement. A chance to lead on opportunity creation and delivery of high value and strategic initiatives such as optimising our digital channels, identifying causes of failure within our complaints process or implementing improvements to our acquisition and home moves journey.  Within this role you will get to marry your skills in continuous improvement with the OVO way of agile delivery to drive our biggest ticket gaps and problems, creating best in class service for our customers.  Your key outputs will be:<ul><li style="font-weight:400;">Bringing together a complex group of stakeholders to define problem statements, hypothesis for change, anticipated business outcomes and benefits</li><li style="font-weight:400;">Managing stakeholders from entry-level to Retail Leadership and ensuring the building of trusting relationships.</li><li style="font-weight:400;">Leading the identification and definition of key projects (problem statements) within a process area. Ability to play this back to key stakeholders in a simple, understandable way </li><li style="font-weight:400;">Creating artefacts including simple stakeholder analysis, SIPOC, process measurement, identification of root causes, 5Rs improvements, measured to conclusion</li><li style="font-weight:400;">Creating simple logical visuals explaining complex subject matter with novel thinking to create succinct impactful narratives</li><li style="font-weight:400;">Developing models and forecasts to link multiple inputs to critical outcomes enabling business to make appropriate decisions</li><li style="font-weight:400;">Through coaching and mentoring, supporting the development of a high performing team of CI Practitioners </li><li style="font-weight:400;">Driving change using vast experience in change management tools and methodologies </li></ul>Within your first 3 months month you’ll:<ul><li style="font-weight:500;">Have an understanding/narrative of how the business operates end to end with a focus on where to drive the biggest opportunities for systemic improvement</li><li style="font-weight:500;">Have built and networked with our energy line value stream leaders and teams</li><li style="font-weight:500;">Be up to speed on OVO ways of working and past initiatives</li><li style="font-weight:500;">Be embedded into the Customer Servicing Value Stream owning and driving a cross functional team on the way to delivering a reduction in failure demand.</li></ul> You’ll be a successful Senior CI Practitioner at OVO if you…<ul><ul><li style="font-weight:500;">Are comfortable at juggling multiple things at once! Whether it’s adhoc data investigations, Supporting or leading process workshops - there will be a lot of variety; you’re able to keep on top of it all and are prompt in delivery.</li></ul></ul><ul><li>Passionate about improvement and getting things done right for our customers. Proactively searching and discovering new opportunities to feed our backlogs, creatively thinking of ways to learn and identify insight.</li></ul><ul><li>Love solving complex problems. Bringing the right skills together to understand true root causes driving defects into our processes. Applying the appropriate tools and methods to reach the best outcome and deliver the highest value impact for our customers and business.</li></ul> You won’t like this role if you…<ul><li style="font-weight:500;">Not comfortable with ambiguity and fast pace change</li><li style="font-weight:500;">Are not open to new ways of working, adapting and merging of multiple methodologies</li><li style="font-weight:500;">Are not constantly thinking about ways to improve or challenge the status quo</li><li style="font-weight:500;">Are not passionate about contributing to our fight against zero carbon living</li><li style="font-weight:500;">Being front and centre of large groups of stakeholders, leading and educating the business on better ways working</li></ul> Let’s talk about what’s in it for youWe’ll pay you between £54,000 and £64,630 depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Senior CI Practitioner

Role OVO-ViewLocation: Hub based! Bristol - at least once a month ideally But you have the flexibility to work wherever suits you bestTeam: Portfolio AnalyticsSalary banding: £33,310 - £45,000 Experience: Learner or Mid-levelWorking pattern: Full-TimeReporting to: Dom Bradbury - Portfolio Analytics Senior Manager (TBC: Ben Leaman - Senior Analyst / Harry May - Senior Analyst)Sponsorship: We may be able to offer sponsorship for the right candidate for this role This role in 3 words: Impact. Collaboration. OwnershipTop 3 qualities for this role: Determined. Detail Oriented. Inquisitive Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: The Portfolio Analytics team is responsible for providing clear, accurate and detailed reporting on our energy portfolio, including energy usage, revenues and costs. We seek to harness this data to identify opportunities to optimise costs or reduce leakages throughout the business. By ensuring OVO can efficiently deliver value to its customers, the work the team does ensures OVO is able to invest in Plan Zero technologies. We perform analysis on energy usage trends to support the development of innovative tariffs and products. This role in a nutshell:(Give an overview of the role - top level - what is the purpose of the role and how does it relate to Plan Zero. Again, we recommend keeping it short and sharp) Working within the Portfolio Analytics team in Finance, you will work on diverse and high value projects impacting many areas of the business. In Portfolio Analytics you will  use modern analytic and data engineering tools, combined with a deep understanding of the industry, to solve critical problems throughout the business. We use a wide range of tools including SQL (Bigquery), Python, Git and Tableau. Technical development is a key focus within the team and we are always seeking to learn and implement the latest tools and best practices, as well as upskilling team members. Working with senior stakeholders to understand, summarise and visualise complex problems, and using data to inform and influence business decisions, you can be guaranteed to have an impact in this role. Your key outputs will be: You will work in a team of ~8 analysts with a wide range of skills and knowledge and will have the opportunity to work collaboratively on large projects as well as having ownership of processes and delivering analysis independently.  By manipulating large datasets of customer usage and financial data, you will provide detailed reporting and assurance on our revenue and costs, and identify leakages, particularly in our Pay As You Go business. Within your first 6 months month you’ll:<ul><li style="font-weight:500;">Have produced detailed reconciliations and reporting on high value business issues such as Pay As You Go Revenue Assurance</li></ul><ul><li style="font-weight:500;">Collaborated with other team members to develop expertise and deliver value in a wider range of areas.</li></ul><ul><li style="font-weight:500;">Raised your profile among key stakeholders</li></ul><ul><li style="font-weight:500;">Gained insightful knowledge of the energy retail industry</li></ul> You’ll be a successful Portfolio Analyst here at OVO if you…<ul><li style="font-weight:400;">Have a strong mathematical or analytical background</li><li style="font-weight:400;">Confident managing and manipulating large amounts of data</li><li style="font-weight:400;">Experience in core analysis technologies, ideally excellent SQL skills and programming with Python or similar.</li><li style="font-weight:400;">Drive to learn and develop new skills to suit the work </li><li style="font-weight:400;">Demonstrable high attention to detail</li><li style="font-weight:400;">Ability to take ownership of projects to build complex new models</li><li style="font-weight:400;">Transparent work that makes things simple for the wider team</li><li style="font-weight:400;">A creative thinker who thrives off direct responsibility and delivering value</li></ul> Let’s talk about what’s in it for youWe’ll pay you between £33,310 and £45,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Portfolio Analyst

Role OVO-ViewLocation: BristolTeam: Trading Data ScienceSalary range: £50,000 - 70,000Experience: ExperiencedWorking pattern: Full-TimeReporting to: Dave Eagon - Trading Data Scientist LeadSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Technical. Collaborative. Challenging.Top 3 qualities for this role: Smart. Cool-headed. Approachable.  In the words of the team, you should leave your current role for this one because….“You will be able to work on important problems, creating novel solutions, alongside other great people” Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: We are looking for the smartest people who want to work on the hardest problems. Our specialist data science team is collectively responsible for demand forecasting, forward curves, predictive modelling and advanced risk analytics. This role in a nutshell: You will help us develop, deploy and maintain world class models and deliver deep insights to drive success at OVO.  You will bring skills, knowledge and experience which complement the existing team. Your key outcomes will be:<ul><li>Supporting the core trading functions through demand forecasting and forward curve modelling.  As part of the Data Science team you will become an expert in keeping these models running smoothly and creating incremental improvements</li><li>Developing new products to enhance our ability to effectively risk manage our trading book</li><li>Improving our data and data pipelines to ensure our models are seeing the most accurate picture of the world</li><li>Providing expertise to other teams to support our common goals</li></ul>Within your first 6 months you’ll:<ul><li style="font-weight:500;">Have a good understanding of our core functions</li><li style="font-weight:500;">Be able to triage operational issues appropriately, resolving or escalating as required</li><li style="font-weight:500;">Be playing an active role in long term development projects</li><li style="font-weight:500;">Be able to represent Data Science in the wider team and beyond</li></ul>You will already have:<ul><li style="font-weight:500;">Masters level qualification (PhD preferred) in a quantitative subject or equivalent experience</li><li style="font-weight:500;">3+ years of experience working as a data scientist / data engineer / similar role</li><li style="font-weight:500;">Strong modelling and programming skills using Python (Pandas, NumPy &amp; SciPy libraries)</li><li style="font-weight:500;">Experience writing repeatable code using techniques like version control, testing and continuous deployment</li><li style="font-weight:500;">Experience with production engineering technologies such as docker, GCP, linux and kubernetes</li></ul> Systems: Experience with Python, SQL, Git and Tableau is highly preferred.  Experience with R, GCP, Airflow, Excel and PowerPoint (or Google equivalent) is desirable. You’ll be a successful Data Scientist here at OVO if you…<ul><li>Prioritise - you will be simultaneously working on high-value long-term projects and supporting our core trading operations.  The ability to transition seamlessly between the two is essential</li><li>Find a way - being on the cutting edge means there is often no path to follow.  You will be able to find a way of getting things done, asking for help when needed and plotting a route through complexity</li><li>Support - we work together with a wider team to deliver our objectives so being willing to lend a helping hand goes a long way</li></ul> You won’t like this role if you…<ul><li>Struggle to communicate - explaining why is often as important as being right</li><li>Are uncomfortable with uncertainty - we deal with risk and uncertainty every day and have to make calculated judgements with incomplete information</li><li>Are a perfectionist - the world is a complex place and often ‘perfect’ solutions do not exist</li><li>Can not work as part of a team - to be successful in this role you will need to leverage the skills and experience of other team members</li></ul> Let’s talk about what’s in it for youWe’ll pay you between £50,000 and £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Data Scientist

Role OVO-ViewLocation: Hub based! Bristol or Glasgow - hybrid working which would involve working from hub 2 to 3 days a week and the other days the option of home workingTeam: OVO Care, Account ManagementSalary banding:  £26,000 to £32,000Experience: People Leadership, coaching, managing change in continuous improvement environment to deliver an outstanding customer experienceWorking pattern: Full-Time - you will work a range a shifts between 8am and 6.15pmReporting to: One of the Group Leads in Account ManagementSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Empowering. Fun. Rewarding.  Top 3 qualities for this role: Inspiring, Excellent Communicator, People Leader In the words of the team, you should leave your current role for this one because….“I have the autonomy to make decisions and am accountable for the performance and development of my squad” Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:Our new Account Management model enables us to treat members as individuals, understanding their needs in a personal and relevant way. Our aim is to resolve members’ queries as quickly as possible, with the best level of service, in an award winning working environment for our people.Squadlife isn’t just a Team of people working together for a common carbon reduction future, it's a culture and a mindset. To thrive in this world our colleagues need to enjoy a truly autonomous culture, and feel comfortable with taking responsibility to self manage and share decision making authority at the front line. We test and learn with a continuously iterative approach to our work, searching for opportunities to deliver member value in a continuously changing market, but with Plan Zero at our core. Learning culture is important at OVO, our squads are encouraged to try new approaches, learn and adapt quickly. We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell:As a Squad Lead in our Account Management function, your role is to coach and develop a team of Advisors to deliver and maintain an outstanding customer experience. With agility at the core, you will utilise data and performance insights to assign work and deliver a best in class employee experience.  Your key outcomes will be:<ul><li style="font-weight:400;">Lead, engage and coach a Squad of Zero Carbon Living Advisors, using agile ways of working to create a leading place to work. </li><li style="font-weight:400;">Use data and insights to monitor squad performance, continuously searching for opportunities to improve </li><li style="font-weight:400;">Working with Forecast &amp; Planning team &amp; Squad Resource Lead, accountable for day-to-day management and allocation of work, availability and utilisation and facilitation of meetings as appropriate (e.g. daily Stand-ups &amp; Retros)</li><li style="font-weight:400;">Represent the voice of the customer to drive to continuous improvement efforts in both squad WoW (collaborating with Coaches) and customer experience</li><li style="font-weight:400;">Working closely with Chapter Leads, collate, prioritise and implement  continuous improvement ideas from the Squad</li><li style="font-weight:400;">Work collaboratively with other Squad Leads in the Group to continually enhance the customer experience and OVO’s progression towards Plan Zero</li><li style="font-weight:400;">Lead by example by stepping in to support the Squad with customer contacts &amp; escalations.</li></ul>Within your first 6 months month you’ll:<ul><li style="font-weight:500;">Have demonstrated your ability to make data driven decisions </li></ul><ul><li style="font-weight:500;">Be competent in measuring customer and colleague performance</li></ul><ul><li style="font-weight:500;">Be able to demonstrate the ability to self-reflect </li></ul> You’ll be a successful Squad Lead here at OVO if you…Enjoy working in a fast paced customer service environment where you have the autonomy and accountability for decision making and delivering high performance and developing others. You won’t like this role if you…Don’t enjoy working as part of a team or in a continuous improvement environment. Let’s talk about what’s in it for youWe’ll pay you between £26,000 and £32,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Zero Carbon Living Squad Lead

Role OVO-ViewLocation: Hub based! Bristol, London or GlasgowBut you have the flexibility to work wherever suits you bestTeam: Zero Carbon LivingSalary banding: £30,000-£45,000Experience: Mid-levelWorking pattern: Full-TimeReporting to: Montana Aeberhardt - Senior Commercial Manager for Charge AnytimeSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Data-driven, Collaboration, StorytellingTop 3 qualities for this role: Adaptable, Detail-oriented, Inquisitive In the words of the team, you should leave your current role for this one because…."Within the Zero Carbon Living (ZCL) area of the business we are in test &amp; learn mode as well as starting to scale up a load of our products! This job will play a key role in understanding data that will help shape the future of our products. If you're up for a challenge, and like making a difference on a daily basis then this role &amp; team is the one for you!” Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:In Zero Carbon Living, we’re putting EV chargers on walls and solar panels on roofs; we’re enabling our customers to reduce their carbon footprints and save money. You’ll be playing a vital role in supporting us on our path to becoming a commercially successful supplier of decarbonisation products at scale. This role in a nutshell:As our Zero Carbon Living Reporting Analyst, you’ll be responsible for analysing the commercial performance of the ZCL business areas, including EVs, decarbonised Heat, and Solar and Battery. Your key outcomes will be:<ul><li style="font-weight:500;">Enabling better self-serve data access across the team</li></ul><ul><li style="font-weight:500;">Building a suite of performance reporting tools, including dashboards to visualise the performance of ZCL propositions</li></ul><ul><li style="font-weight:500;">Providing data and performance insights to support the delivery of economic modelling, business casing, and margin reporting</li></ul><ul><li style="font-weight:500;">Working with Kaluza Flex colleagues and the ZCL data steward to build and improve our data pipeline</li></ul><ul><li style="font-weight:500;">Turning teams' goals and hypotheses into well defined data analysis tasks</li></ul><ul><li style="font-weight:500;">Engaging with appropriate Data Engineering and Data Science teams to define, scope, and prioritise the backlog of data requirements and projects</li></ul><ul><li style="font-weight:500;">Defining relevant KPIs, metrics, and identifying data deficiencies aligned with the requirements of each ZCL business area</li><li style="font-weight:500;">Supporting the ZCL data steward in maintaining the central data documentation </li></ul>Systems: Google BigQuery, Google Workspace, Tableau You’ll be a successful Role Title here at OVO if you…<ul><li style="font-weight:500;">Are proficient with SQL for data analysis purposes - especially within Google BigQuery. Apps Script or Python skills are a bonus</li></ul><ul><li style="font-weight:500;">Are experience building dashboards with tools such as Tableau or Power BI</li></ul><ul><li style="font-weight:500;">Have strong analytical skills, and experience understanding and mining data for insights; ideally supported by a relevant degree</li></ul><ul><li style="font-weight:500;">Can visualise and communicate data-derived insights to non-technical stakeholders in an engaging way. Strong storytelling skills with data are a must</li></ul><ul><li style="font-weight:400;">Collaborate well and build relationships with stakeholders across all levels of seniority and technical knowledge; presenting insights and recommendations in an engaging way</li></ul><ul><li style="font-weight:500;">Have effective prioritisation skills, and are comfortable working proactively and autonomously; able to support outside of normal business hours on occasion</li></ul><ul><li style="font-weight:500;">Have an adaptable and flexible approach to plans, and are able to respond confidently and positively to changing priorities </li><li style="font-weight:400;">Have some knowledge of the retail energy sector - specifically in regard to renewables, the transition to a zero carbon grid, and flexible energy systems </li><li style="font-weight:400;">Have an interest in electric vehicles, decarbonisation, and enabling our customers to reduce their carbon footprints!</li></ul>You won’t like this role if you…<ul><li>Are uncomfortable with an iterative approach to releases, or working with data that can be ambiguous or imperfect </li></ul>Let’s talk about what’s in it for youWe’ll pay you between £30,000 and £45,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Zero Carbon Living Reporting Analyst

ZCL &amp; Schemes Communication Executive Role OVO-ViewLocation: Bristol! Team: Operational CRM teamSalary banding: £29,900 - £46,640Working pattern: Full-TimeReporting to: Lisa Lunam-CowanTalent Acquisition contact: <a href="mailto:kirsten.malcolm@ovo.com">Kirsten Malcolm</a>This role in 3 words: Establish, Simplify, OptimiseTop 3 qualities for this role: Organisation, Passionate, MeticulousnessYour next OVO adventureAt OVO, we recognise that great people are already working with us across all of our brands. Find out more below about whether this role might be the next part of your OVO adventure.You may not have all of the skills and experience boxes ticked, but if you think you have much of what we’re looking for, then we’d love to hear from you.Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re hiring world-changers. From Zero Carbon Living Advisors to Product Managers, every role we’re hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey.This role in a nutshell:This role sits within the Operational CRM team developing direct to customer communications for schemes and zero carbon living customers. We’re part of OVO Group, a family of brands on a mission to drive progress towards zero carbon living.At OVO Energy, we believe in putting the customer at the heart of everything we do. And the Operational CRM team is integral to demonstrating this approach with our customers. We’re here to ensure that all customers receive the service they deserve with engaging, jargon-free communications that demonstrate simplicity and expertise. We strive to ensure that our customers are always in the know with the right information at the right time.What will I be doing?As part of the Operational CRM team, you’ll report into the Communications Manager for schemes and zero carbon living - such as solar, electric vehicles, Energy Experts and heat pumps. You’ll develop customer communications and assist in the delivery of journeys for schemes and our zero carbon living customers. You’ll be responsible for ensuring that all communications clearly communicate key messages, abide by regulatory requirements and support our core brand beliefs. And you’ll help develop the strategies that support our business pillars. Your key outcomes will be:<ul><li style="font-weight:400;">Working closely with Studio, Brand, Programme Managers, Software Engineers, Legal and Compliance to promote best practices and implement compelling communication solutions</li><li style="font-weight:400;">Delivering communications that are customer engaging while meeting business, regulatory, legal and compliance standards</li><li style="font-weight:400;">Understanding Brand requirements and ensuring activity is executed within brand guidelines</li><li style="font-weight:400;">Demonstrating an understanding for Compliance requirements within a regulatory environment</li><li style="font-weight:400;">Presenting and sharing ideas expertly with stakeholders and leading the conversations</li><li style="font-weight:400;">Maintaining and initiating improvements to robust processes and supporting controls</li><li style="font-weight:400;">Managing multiple projects to deliver a range of communications concurrently</li><li style="font-weight:400;">Inspiring teams across the business to consider customer-led communications </li><li style="font-weight:400;">Identifying potential improvements in customer journeys and recommending change.</li><li style="font-weight:400;">Maintaining an audit trail of comms and associated changes as the single source of truth</li></ul>You’ll be a successful Communication Executive here at OVO if you have…We’re looking for a bright, versatile, energetic personality with a passion for bringing innovative communications to life for our customers. A self starter eager to understand our customers’ needs and stay ahead of the latest market developments. The ideal candidate will be adept at building collaborative relationships across a range of disciplines and stakeholders. The ability to cope with change in a fast moving environment, while working on a range of projects simultaneously, is essential.We’re seeking a highly organised individual who has an eye for detail with excellent project management, communication and influencing skills. Someone who is flexible, able to work under pressure to tight deadlines and always willing to help a colleague out from time to time.Ideally, you’ll have worked in a similar role within a regulatory environment.Let’s talk about what’s in it for youWe’ll pay you between £29,900 and £46,640 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

ZCL & Schemes Communications Executive

Role OVO-ViewLocation: Hub based! Bristol, London or Glasgow (But you have the flexibility to work wherever suits you best) Team: Industry Operations, Exports Salary banding: £60,000 to £80,000 Experience: Mid-level / Expert Working pattern: Full Time Reporting to: Software Engineer Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Autonomy, Ownership, Responsibility Top 3 qualities for this role: Proactive, End-To-End Owner, Technically Strong In the words of the team, you should leave your current role for this one because…."If you love tinkering with back-end architecture, don’t mind the occasional bit of front-end, are passionate about creating best in class user experiences, and working closely with product managers, stakeholders this is the team for you"<h3> Everyone belongs at OVO</h3>At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.<h3> Team Working for the planet</h3>Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: Exports sits within the wider Industry Operations tech squad along with areas such as teams supporting settlements and machine learning solutions. You'll be working on systems that facilitate OVO’s key aims to encourage customers to install and export energy from renewable sources with OVO by building and supporting robust, customer focussed solutions for onboarding and guiding customers in their renewable journeys with OVO.<h3> This role in a nutshell:</h3>We’re looking for an experienced software engineer to support our team as we design and roll out web based tools and internal REST API’s and event driven processes supporting existing OVO agents whilst being part of a game changing program which will re-imagine our customer and business approach to leveraging export energy. You’ll be working both within a focussed team whilst helping to shape tech strategies for software, engineering and data  at the Industry Operations collective level, currently encompassing 4 engineering lead teams. We trust our development teams to choose their tech stacks, you’ll encounter technologies such as Kafka, Kafka Streams, Grafana, Docker, Kotlin, Python, React and Terraform. We run our services primarily in AWS. <h3> Your key outcomes will be:</h3><ul><li style="font-weight:400;">Deliver high-quality, reusable code that serves as a valuable reference for the team. </li><li style="font-weight:400;">Your solutions to complex problems are efficient, elegant, and well-structured. You prioritise simplicity, performance, style, and correctness in your code, while also considering appropriate data structures and error handling techniques.</li><li style="font-weight:400;">Your ability to evaluate alternatives and make informed decisions within constraints is impressive.</li><li style="font-weight:400;">Mentor and support junior engineers, fostering their growth and skills development. This includes presenting technical topics, conducting regular one-on-one sessions with engineers one level below you, and collaborating on personalised development plans with senior engineering managers.</li><li style="font-weight:400;">Your dedication to guiding and nurturing junior colleagues is highly valued.</li></ul>Within your first 3  months month you’ll:<ul><li style="font-weight:400;">Have owned and delivered an initiative and measured the results </li><li style="font-weight:400;">Have a deep understanding of the domain and problems being addressed by the team</li><li style="font-weight:400;">Actively contributed to the technical and product roadmaps for the team</li><li style="font-weight:400;">Owner and creative artefacts to support and increase knowledge within the team</li></ul>Systems: Kotlin, Java or Python, AWS, BigQuery, Kafka, Grafana, AWS Lambda, CircleCI<h3> You’ll be a successful Software Engineer at OVO if you…</h3><ul><li style="font-weight:400;">Solid backend experience using Python, Java or Kotlin along with Terraform.</li><li style="font-weight:400;">Experience with test-driven development</li><li style="font-weight:400;">A solid grasp of software engineering best practices</li><li style="font-weight:400;">Experience with event driven micro services and Lambda based architecture</li><li style="font-weight:400;">Experience working in an Agile team (Kanban and/or Scrum)</li><li style="font-weight:400;">Advocate and implementer of continuous integration and continuous delivery</li></ul><h3> You won’t like this role if you…</h3><ul><li style="font-weight:400;">Are uncomfortable in a fast paced environment</li><li style="font-weight:400;">Are not comfortable in dev-ops role</li><li style="font-weight:400;">Are not comfortable mucking in on any technical solution, back-end, front-end or supporting product managers</li></ul><h3> Let’s talk about what’s in it for you</h3>We’ll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Senior Software Engineer (Industry Ops)

Role OVO-ViewLocation: Hub based! Bristol, London, Glasgow or Remote! (But you have the flexibility to work wherever suits you best) Salary banding: £62,900 - £88,750 Experience: Senior-level Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Cross-collaboration. Ownership. Autonomy.  Top 3 qualities for this role: Communication. Collaborative. Attention to Detail. In the words of the team, you should leave your current role for this one because….“As a Scala Engineer at OVO, you'll play a key part in creating a sustainable future! At OVO, we're all about cutting-edge projects that actually matter. We need your Scala expertise to build innovative solutions that shake up the energy industry. Collaborate with a diverse and talented team where your ideas are celebrated and respected. We're all about growth, learning, and having a blast along the way!”<h3> Everyone belongs at OVO</h3>At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.<h3> Teamworking for the planet</h3>Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re currently hiring across various teams within OVO Tech. From our Consumer Technology teams to our Platform Technology teams, every role plays its own part in our mission. We work collaboratively to revolutionize the energy industry and create a sustainable future. With a diverse range of projects and roles available, there's a place for your unique skills and expertise at OVO. <h3> This role in a nutshell:</h3>Being a Scala Engineer means being at the forefront of building innovative solutions that drive the sustainable energy revolution. As a part of our talented team, you'll collaborate on cutting-edge projects, tackle complex challenges, and make a meaningful impact in creating a greener future. Join us and unleash your Scala expertise to transform the energy industry and pave the way for a sustainable tomorrow.<h3> What experience you’ll need:</h3><ul><li style="font-weight:400;">You’re a hands-on engineer with expertise in Typelevel Scala (e.g. Cats, Cats-Effect, http4s, FS2)</li><li style="font-weight:400;">Experience with Kafka and/or distributed asynchronous architecture</li><li style="font-weight:400;">Experience with Infrastructure as Code tools, such as Terraform</li><li style="font-weight:400;">Exposure to cloud native computing (We run our services in AWS and GCP)</li><li style="font-weight:400;">Knowledge of the best engineering practices and continuous delivery</li><li style="font-weight:400;">You have experience building highly performant applications</li></ul><h3> You’ll be a successful Scala Engineer here at OVO if you…</h3><ul><li style="font-weight:400;">You’re an engineer with a growth mindset who seeks to broaden your soft and technology skills</li><li style="font-weight:400;">Passionate about developing products that will positively impact our mission to deliver Plan Zero</li><li style="font-weight:400;">You love working in teams collaborating and knowledge sharing to build features that impact customers</li><li style="font-weight:400;">You’re motivated by owning products, from inception to continuous improvement</li><li style="font-weight:400;">You value test automation as a key part of your role as a software engineer</li><li style="font-weight:400;">Love building scalable, resilient solutions</li><li style="font-weight:400;">Seek learning opportunities to deepen your expertise or broaden your knowledge</li></ul><h3> Let’s talk about what’s in it for you</h3>We’ll pay you between £62,900 and £88,750, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Senior Scala Engineer

Role OVO-ViewLocation: Hub based! Bristol ideally But you have the flexibility to work wherever suits you bestTeam:  Accounts Payable TeamSalary banding:  £22,000 - £28,000Experience: LearnerWorking pattern: Full-Time - please note that this is FTC role with a view to going permanent Reporting to: Alexander Balntas - Accounts Payable SupervisorSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Problem Solving, Stakeholder management, AutomationTop 3 qualities for this role: Tenacity, Patience, Attention to detail In the words of the team, you should leave your current role for this one because….The AP team is a talent multiplying space, where everyone has the opportunity to work on challenging tasks, drive efficiencies and develop in their careers. Psychological safety is key in our team and it is through this that we know we can all rely on each other when the pressure is on. We are a welcoming, cohesive and social group and we bring our authentic selves to work every day. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We need an efficiently functioning Finance team to achieve Plan Zero. This role is all about getting the basics right for a health functioning Finance team and also feeds into the wider Procure to Pay (P2P) function.  This role in a nutshell:The role of an AP Clerk is to be the first point of contact when a query is raised to the Finance team or an automated process fails. This means responding within set timeframes to ensure a high standard of service to our stakeholders. A considerable amount of knowledge is required to perform this role effectively in terms of OVO’s systems and company structure, AP Automation, PO policy, Suppliers and industry specific terms and processes. They will use this knowledge to educate OVO’s stakeholders in terms of invoice submission and to investigate instances where our automated processes have fallen down to find a lasting resolution. The AP Clerk will also be expected to escalate urgent issues and take a proactive approach to recurring issues to ultimately ensure a high level of service and efficiency from the AP team as a whole. Your key outcomes will be:Accounts Payable<ul><li style="font-weight:400;">Working the shared Finance inboxes (JIRA), responding to supplier queries and escalating urgent queries</li><li style="font-weight:400;">Ensuring supplier data is kept up to date and fixing gaps and assisting with the set up of new suppliers</li><li style="font-weight:400;">Completing regular supplier statement reconciliations for key suppliers</li><li style="font-weight:400;">Investigate aging and outstanding items</li><li style="font-weight:400;">Maximising the use and efficiency of AP automation - educating suppliers and buyers, consolidating invoices</li><li style="font-weight:400;">Working draft invoices to resolution</li><li style="font-weight:400;">Working with Treasury to get copies of missing invoices for them to clear from cash prepayments</li><li style="font-weight:400;">Minimising late payments </li><li style="font-weight:400;">Ensuring weekly KPIs are completed</li><li style="font-weight:400;">Completing monthly supplier reconciliations</li><li style="font-weight:400;">Flagging broken approval routes and approval route changes</li><li style="font-weight:400;">Ask Finance - responding to escalated internal queries to support the business</li><li style="font-weight:400;">Assisting with audit queries</li><li style="font-weight:400;">Answering the Finance telephone line</li><li style="font-weight:400;">Processing the Finance team post</li></ul> AP Automation<ul><li style="font-weight:400;">Maintaining / creating automation rules</li><li style="font-weight:400;">Working with suppliers and buyers to increase automated processing</li><li style="font-weight:400;">Dealing with OSV support cases and raising them to OSV, to flag invoice processing errors</li></ul> Accounts Receivable<ul><li style="font-weight:400;">Raising sales invoices</li><li style="font-weight:400;">Creating customer accounts</li><li style="font-weight:400;">Assisting with payment allocations</li><li style="font-weight:400;">Completing balance sheet reconciliations</li></ul> Continuous Improvement / Integration projects<ul><li style="font-weight:400;">Assisting with Company consolidation projects</li><li style="font-weight:400;">Identifying areas for improvement and delivering enhancement projects</li><li style="font-weight:400;">Supporting buyers through tickets and drop in sessions</li><li style="font-weight:400;">Creating and updating process notes</li></ul> Systems: Workday, JIRA, Google Workspace, Excel / Google sheets You’ll be a successful Purchase Ledger Clerk here at OVO if you…<ul><li style="font-weight:500;">Love delivering great service to our stakeholders (Buyers, Suppliers and wider Finance /  P2P Function)</li><li style="font-weight:500;">Leave no stone unturned and are tenacious about finding solutions and investigating problems - taking pride in everything you do big or small</li><li style="font-weight:500;">Are happy to take on new challenges and develop new skills</li><li style="font-weight:500;">Are comfortable with change and managing uncertainty</li><li style="font-weight:500;">Can think around corners and about the downstream effects of a decision or change.</li><li style="font-weight:500;">Love to create lasting solutions through process improvements and automation</li></ul> You won’t like this role if you…<ul><li>If you have a low threshold for change</li><li>If you struggle to juggle lots of tasks, conversations and investigations</li><li>If you are not self motivated and process improvement driven</li><li>If you are not comfortable with asking for help</li></ul> Let’s talk about what’s in it for youWe’ll pay you between  £22,000 and £28,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Purchase Ledger Clerk - FTC

Role OVO-ViewLocation: Hub based! Bristol, London or Glasgow (But you have the flexibility to work wherever suits you best) Team: ML Engineering Salary banding: £55,000 - £80,000 Experience: Mid-level / Expert Working pattern: Full-Time Reporting to: ML Engineering Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Cross-collaboration. Ownership. Explore. Top 3 qualities for this role: Adaptability, Communication, Attention to Detail In the words of the team, you should leave your current role for this one because…."As an ML Engineer in our team, you'll get to dive into the world of cutting edge technology. We are a group of friendly and creative individuals pushing the boundaries in ML. If you are passionate about making a real-world impact and thriving in a vibrant, innovative environment, this is the place for you."<h3> Everyone belongs at OVO</h3>At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.<h3> Teamworking for the planet</h3>Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:Our team’s vision is to pioneer an advanced ML platform, centralising the operation of all OVO’s ML models. Our goal is to empower our company and data scientists with superior ML-driven solutions. Whether we are tackling climate change or another complex challenge, we strive to make a difference.  Be part of this transformative journey with us.<h3> This role in a nutshell:</h3>As an ML Engineer in our team, your role will be instrumental in developing and maintaining our sophisticated ML platform. You will collaborate on various projects, including developing or deploying Plan to Zero models, translating complex data into ML-driven solutions. This role is an opportunity to leverage ML for a sustainable future while pushing the boundaries of technology.<h3> Your key outcomes will be:</h3><ul><li style="font-weight:400;">Building and enhancing our ML platform to enable the smooth operation of ML models.</li><li style="font-weight:400;">Implement MLOps best practices to improve the development, deployment and monitoring of ML models.</li><li style="font-weight:400;">Providing advice and guidance on ML best practices and general software engineering.</li><li style="font-weight:400;">Collaborating with cross-functional teams to understand their ML needs and implement solutions.</li></ul>Within your first 3 months month you’ll:<ul><li style="font-weight:400;">Gain a comprehensive understanding of our ML platform and associated ML best practices.</li><li style="font-weight:400;">Begin collaborating on various projects, providing insights and advice on ML best practices and software engineering guidelines.</li><li style="font-weight:400;">Contribute to the development and enhancing of our ML platform.</li><li style="font-weight:400;">Mentoring and educating other teams about effective ML practices and MLOps strategies.</li></ul>Systems: GCP services (BigQuery, Cloud Composer, DataForm, VertexAI, etc), GitHub, DataRobot. <h3> You’ll be a successful ML Engineer here at OVO if you…</h3><ul><li>Have experience in developing ML models and building training/validation/test datasets.</li><li>Have experience in cloud infrastructure provisioning, configuration management across the MLOps architecture (including CI/CD pipelines) and database systems.</li><li>Feel confident in Python and SQL.</li><li>Have a strong understanding of software testing and continuous integration.</li><li>Have proven ability to deliver high-quality data and software engineering projects end-to-end, translating into true commercial impact within a business.</li><li>Have exposure to ML methodologies and best practices.</li><li>Have excellent presentation and communication skills - able to articulate results clearly and concisely to senior stakeholders. Ability to consult with, and sometimes challenge, teams of differing levels of data engineering knowledge.</li><li>Can spot opportunities for data and machine learning engineering, and support conversations regarding 'buy or build your own' decisions.</li><li>Feel enthusiastic about working with different teams and in diverse projects.</li></ul><h3> You won’t like this role if you…</h3><ul><li style="font-weight:400;">Prefer strict guidelines over navigating ambiguity and uncertainty. </li><li style="font-weight:400;">Feel uncomfortable taking the lead or making key decisions.</li><li style="font-weight:400;">Prefer working within a single team rather than collaborating with multiple teams simultaneously.</li></ul><h3> Let’s talk about what’s in it for you</h3>We’ll pay you between £55,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

ML Engineer

Role OVO-ViewLocation: Remote with some travel, with the flexibility to work wherever suits you bestTeam: Forecasting &amp; Planning Salary banding: Basic c£70,000Experience: Expert Working pattern: Full-TimeReporting to: Jo Armstrong - Head of Forecasting &amp; Planning Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Partner, Agile, Driven Top 3 qualities for this role: Collaborative, Dynamic, Story Telling  In the words of the team, you should leave your current role for this one because….“If you want to be part of something great, building for the future and making a real difference to the lives of our customers and our business, working within our Forecasting &amp; Planning Team offers this and so much more.  Fast paced, agile &amp; exciting, we’re an integral part of the business, operating at its very core to help drive and deliver our strategic goals, whilst supporting the business in the here and now.”  Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re hiring world-changers.  Our Forecasting &amp; Planning Team provides an end to end cohesive operational planning solution, with a simplified business partnering approach integrating the team into the market, planning for the full customer life cycle to deliver our Plan Zero mission. This role in a nutshell:You’ll be working as part of the Forecasting and Planning Team within OVO Retail and will be at the heart of enabling our operations through planning for our customers’ needs across the OVO business. You’ll champion customer excellence and be empowered to make a difference on a global scale through enabling our Plan Zero objectives. Your key outcomes will be:You’ll work as an integral part of the F&amp;P department, with responsibility for providing guidance, support and decision making within the team, for stakeholders and our customers delivering end to end planning solutions.  You will influence and support the design of our wider operating model and business strategy, ensuring our contact centres are there when our customers need us.Leading a team of professional planners, you’ll hold responsibility for the delivery of capacity Supply and Demand plans to meet our customers’ needs, whilst supporting business transformation and underpinning the successful delivery of OVO’s broader business objectives.<ul><li style="font-weight:400;">Operating as an essential colleague in an integral, fast paced high performing unit, leading and developing a team of professional planners.</li><li style="font-weight:400;">Building and maintaining excellent relationships with key stakeholders across the business, challenging thinking where appropriate, whilst operating as a trusted colleague and subject matter expert across the organisation.</li><li style="font-weight:400;">Directing the effective use and application of planning tools to deliver robust Supply &amp; Demand resourcing plans, with governance of the planning process, securing organisational alignment on inputs that drives quality and accuracy of outputs.</li><li style="font-weight:400;">Defining supply labor strategies to meet demand across both internal and OSP resource types, with a joined-up approach across Operations and Shared Services to underpin effective delivery.</li><li style="font-weight:400;">Influencing to deliver the most optimal operating model, ensuring we provide the best customer experience, whilst aligning to business strategy and budget envelope.</li><li style="font-weight:400;">Preparing simple and concise updates from complex data sets to key stakeholders, outlining options and mitigation, whilst articulating drivers to any variances to plan.</li><li style="font-weight:400;">Supporting and evaluating business change, assessing operational and organisational impacts, whilst driving improvements to business capabilities, that include operational efficiency, business growth, and improved customer and colleague experience.</li><li style="font-weight:400;">Driving a process of continuous improvement, innovation and simplification, supporting the team to enhance processes, tools and systems increasing efficiency.</li><li style="font-weight:400;">Promoting and facilitating interdepartmental learning and information flow to support operational planning and improved execution.</li><li style="font-weight:400;">Playing a key role in shaping and defining our People Plan across F&amp;P Directorate creating a great place to work where our people excel and develop.</li></ul> You’ll be a successful Field Planning Senior Manager  here at OVO if you…<ul><li style="font-weight:400;">Have extensive experience in a planning, financial or senior operational role having worked within the Field &amp; Contact Centre industry, in a customer focused position supporting senior stakeholders.</li><li style="font-weight:400;">Have a sound understanding of resource planning tools and techniques, WFM and forecasting systems &amp; geographical field based planning solutions.</li><li style="font-weight:400;">Have strong data analytics skills, with the ability to interpret and communicate complex data into simplex outputs.</li><li style="font-weight:400;">Are resilient, with the ability to work under pressure, during periods of change and to tight deadlines.Strong influencing abilities, with the emphasis on business partnering to senior stakeholders.</li><li style="font-weight:400;">Have excellent communication skills, tailoring approach to suit the audience.</li><li style="font-weight:400;">Are restless and driven to deliver business improvement opportunities, using initiative to gain broader cross functional support.</li><li style="font-weight:400;">Have excellent people leadership skills, with a proven track record of managing and developing highly successful teams.</li><li style="font-weight:400;">Have strong business acumen, understanding commercial strategy and financial performance. Demonstrating data driven decision making.</li><li style="font-weight:400;">Have energy sector knowledge (desirable).</li><li style="font-weight:400;">Have formal training and certifications or equivalent business experience in resource planning and analysis, such as BCS or equivalent (desirable).</li><li style="font-weight:400;">Have formal training in lean process design, such as lean six sigma (desirable).</li><li style="font-weight:400;">Have formal training in agile delivery methodology such as certification as a scrum master or product owner (desirable).</li><li style="font-weight:400;">Have formal leadership or coaching / mentoring training or certification (desirable).</li></ul> You won’t like this role if you…<ul><li style="font-weight:500;">Aren’t resilient and able to manage change working at pace</li><li style="font-weight:500;">Aren’t versatile and able operate at a macro level to give guidance &amp; put forward business solutions</li><li style="font-weight:500;">Get into to the detail, whilst telling the simple story</li></ul> Let’s talk about what’s in it for youWe’ll pay you between £65,000 and £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Field Planning Senior Manager

Role OVO-ViewLocation: Hub based! Bristol, London or GlasgowBut you have the flexibility to work wherever suits you bestTeam: Energy SolutionsSalary banding:  £58,480 to £70,000Experience: ExperiencedWorking pattern: Full-TimeReporting to: Tony Butler - Commercial, Sales and Technical ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Accountable, Leader, Decision-makerTop 3 qualities for this role: Communication, Lead by Example, Resilience Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:Working for OVO Energy Solutions, you will manage, lead and develop the Commercial team across all business projects, ranging from Moray to Cornwall, Argyll &amp; Bute to Kent. The Energy Solutions office is located Bristol, London, Glasgow, but with projects across the country, travel and remote working will  be required.  This role in a nutshell:As part of the Energy Solutions senior management team, you will manage, lead and continue to develop a successful commercial team working on multi-million pound programmes across the retrofit energy efficiency markets; from External Wall Insulation to Renewable or low carbon technology to whole house retrofit. You will lead the commercial team through project feasibility, design, procurement, programme implementation to contract delivery and close-down. Financial control, risk management, programme delivery and people leadership are at the heart of every step and so, being able to multitask is an everyday essential requirement. Accountable for the successful delivery of appropriate departmental KPIs and objectives, including achieving target profit and margin levels on a monthly and yearly basis. Establishing, managing, maintaining and enhancing the departmental supply chain to meet the needs of the business and customers whilst delivering best value for money and profitability to the business.You will also help develop and procure new business opportunities within the energy efficiency retrofit markets; working alongside the business development team to ensure Government initiatives are maximised to help facilitate the successful delivery of the Energy Company Obligation and wider group objectives.The role also requires close working relationships with other functions across the business area to ensure project deadlines are met, operational activity has QS support and financial obligations are upheld. As part of this purpose you will ensure the wider drive of<a href="https://ovo.com/planzero/"> Plan Zero</a> is fully embraced with company brand, ethics and members at the heart of everything you do. Your key outcomes will be:<ul><li style="font-weight:400;">Deliver projects and contracts against agreed timescales whilst managing approved budget authorisations. </li><li style="font-weight:400;">Management of all Commercial functions; Estimating, Procurement, Quantity Surveying, Cost and Risk Management and Financial control </li><li style="font-weight:400;">Development of relationships with main suppliers/contractors and liaise with points of contact on a projects</li><li style="font-weight:400;">Work with Procurement Officers (Strategic and Shared Service Centre) to ensure the best approach is taken in sourcing goods, works or services; including cost reduction analysis </li><li style="font-weight:400;">Compile, negotiate and award Call Off Contracts in accordance with terms and provisions of Agreements.  Managing the interface with suppliers/contractors and internal stakeholders to ensure value for money and appropriate commercial controls are embedded in all contracts. </li><li style="font-weight:400;">Strategic development and any subsequent implementation of business change aligned to achieving <a href="https://ovo.com/planzero/">Plan Zero</a> </li><li style="font-weight:400;">Manage all post contract commercial matters including negotiating/agreeing compensation events and ensure that the core principles of the Commercial Manual are being implemented.</li></ul>Within your first 6 months month you’ll:<ul><li style="font-weight:500;">Have embedded with all key processes, decision points and business stakeholders</li><li style="font-weight:500;">Be comfortable explaining all OVO ES has to offer (incl our mission and benefits)</li><li style="font-weight:500;">Be known in your business area and by key collaborators as the recruiter for the job</li><li style="font-weight:500;">Have met with senior external stakeholders</li></ul> You’ll be a successful Commercial Manager here at OVO if you ideally have…<ul><li>Strong Leadership skill with Commercial management experience; particularly the management and leadership of professional services such as Quantity Surveyors, Procurement, Legal services </li><li>In-depth knowledge of the Energy Efficiency, Renewables and/or Construction markets and its current events</li><li>Strong communication and IT fluency</li><li>The ability to handle pressure and meet deadlines</li><li>Attention to detail</li></ul>   Let’s talk about what’s in it for youWe’ll pay you between £58,480 and £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Commercial Manager

Role OVO-ViewLocation: Hub based! Bristol, London or GlasgowTeam: People EngagementSalary banding:  £45k-£55kExperience: Mid-levelWorking pattern: Full-TimeReporting to: Suzy McFall, Senior Internal Communications ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Strategic, Engaging &amp; PartneringTop 3 qualities for this role: Strong ability to partner senior leadership, strategic comms experience, resilience  In the words of the team, you should leave your current role for this one because….“You’ll be changing the world. How cool to be part of a team who tell the story and drive the mission as we change the world for our people and customers?!” Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:You’ll be working in the People Engagement team delivering for our Field Services team in our Operation. Our team is responsible for designing and delivering a proactive, progressive engagement strategy to help us become the leading place to work for people who want to change the world.We help people to connect to and be passionate about our purpose, share in our values and become advocates of our mission to drive progress towards net zero carbon living. This role in a nutshell:You will be the Internal Communications Business Partner for our Field Services team. Your role is to help our people – especially those supporting our customers – become advocates for OVO. You’ll help drive engagement and alignment behind OVO’s strategic business priorities, helping create clarity for people on their contribution to these. You’ll report to the Senior Communication &amp; Engagement Manager and work closely with the Director of Field Services and the Field Leadership team, helping them deliver effective leader-led communications that facilitate two-way engagement with our people. You’ll provide comms consultancy and develop and deliver crucial communications and engagement programmes across the business and you’ll support the ops, metering and field engineers functions. You’ll be key in making sure that the work the People Engagement team does makes sense for our people and is tailored as necessary for hard to reach audiences. That’s everything from content and campaigns, through to recognition, engagement and leadership strategy.You’ll also support widely across the wider COO function and People Engagement team leading on key central projects that support the success of our employee engagement strategy, and build relationships across the wider team to make a difference for our people, so they can make a difference for our customers. Your key outcomes will be:<ul><li style="font-weight:400;">Proactively supporting the Director of Field Services and his leadership team. Becoming a trusted adviser, you'll know how to ask the right questions, gather intel from the business to craft engagement strategies and measure outputs to capture campaign success.</li><li style="font-weight:400;">Crafting our people engagement strategy for Field, Ops and the broader business, making sure our engagement campaigns, content, channels and events drive maximum employee engagement with those in frontline roles. </li><li style="font-weight:400;">Leading on any people engagement projects or announcements that originate in the Ops team. </li><li style="font-weight:400;">Always-on horizon scanning for the latest trends –  with a particular focus on enabling two-way conversation and driving employee engagement in a scheduled environment.</li><li style="font-weight:400;">Leading and supporting on ad-hoc engagement projects as directed by the Head of People Engagement.</li></ul> Within your first 3 months month you’ll:<ul><li style="font-weight:500;">Have delivered on your 100 day plan in the role.</li><li style="font-weight:500;">Established positive relationships in your business area.</li><li style="font-weight:500;">Conducted a channel review with support from wider Engagement Channel team and have clear recommendations on way forward.</li><li style="font-weight:500;">Have landed an engagement strategy that drives Field priorities forward.</li><li style="font-weight:500;">Be known in your business area and by key collaborators.</li><li style="font-weight:500;">Become part of our wider people team squads and play an active role in the broader team.</li></ul> You’ll be a successful Communications &amp; Engagement Manager here at OVO if you…<ul><li style="font-weight:400;">Have solid experience in Internal Communications.</li><li style="font-weight:400;">Have strong partnering experience - having direct experience of working with and advising senior leaders.</li><li style="font-weight:400;">Have experience of working with remote teams - tailoring messages to different audiences.</li><li style="font-weight:400;">Have a proven track record of dealing with significant periods of change and shaping the internal narrative around this.</li><li style="font-weight:400;">Be a people person and a great teammate.</li><li style="font-weight:400;">Be highly organised, adept at managing multiple partners within complex businesses.</li><li style="font-weight:400;">Be flexible with timings ready to respond to any out of hours crisis communications.</li><li style="font-weight:400;">Be willing to travel for key business area get togethers.</li></ul> You won’t like this role if you…<ul><li style="font-weight:500;">Don’t love pace, energy and a dynamic environment.</li><li style="font-weight:500;">Don’t like change, we love to always power progress at OVO so it’s important we’re flexible and ready to respond.</li><li style="font-weight:500;">Aren’t confident managing partners - our role is to advise and guide and that’s super important in a role like this!</li></ul>  Let’s talk about what’s in it for youWe’ll pay you between £45k and £55k, depending on your specific skills and experience. If your expectations are a little different,let's discuss!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Internal Communications &  Engagement Manager

<h3> Role OVO-View</h3>Location: Hub based! Bristol, London, Glasgow or Remote! (You have the flexibility to work wherever suits you best) Team: Data Discovery Salary banding: £45,000 - £85,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. Top 3 qualities for this role: Communication. Mastery. Curious.<h3> Everyone belongs at OVO</h3>At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.<h3> Teamworking for the planet</h3>Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:You'll unlock the value of our data by designing and enhancing open-source tools, collaborating with external contributors, and delivering solutions to stakeholders. Embrace agile processes, including infrastructure as code, automated testing, monitoring, and CI/CD practices.<h3> This role in a nutshell:</h3>OVO is a data-driven organization that relies on accurate and reliable data for decision-making. We're forming a new team to build and improve data discovery tools. These tools will help our teams find and understand the data they need, identify data owners, and ensure data access and quality. Your role will involve building and extending open-source software to empower users in discovering and utilizing data effectively.<h3> Your key outcomes will be:</h3><ul><li style="font-weight:400;">Designing new tooling, and extending and enhancing the features of open-source data discovery tooling that meets OVO’s needs</li><li style="font-weight:400;">Building relationships and participating with contributors outside of OVO, working with some of the thought leaders in metadata and contributing back to the open-source community, </li><li style="font-weight:400;">Working in an agile software engineering team as either a full-stack or back-end engineer where you will have the opportunity to understand your stakeholders and deliver solutions that meet their needs.</li><li style="font-weight:400;">Helping to establish good engineering processes within the team including: using infrastructure as code; contributing to automated testing efforts; utilising monitoring and alerting tools; and employing CI/CD best practices to deploy regularly to production.</li></ul><h3> You’ll be a successful Software Engineer here at OVO if you…</h3><ul><li style="font-weight:400;">Contribute to open-source projects.</li><li style="font-weight:400;">Proficient in Python and/or Typescript as well as a willingness to learn additional languages and technologies. Optionally, expertise building front-end applications using the React Javascript library.</li><li style="font-weight:400;">Experience developing cloud-based solutions on GCP and/or AWS using Infrastructure as code tools such as Terraform.</li><li style="font-weight:400;">Exposure to container technologies such as Docker, Kubernetes and Helm.</li><li style="font-weight:400;">Experience working with Kafka, REST and GraphQL.</li><li style="font-weight:400;">Knowledge of the data domain, working with data at scale and a familiarity with concepts such as labelling, tagging and data ownership.</li><li style="font-weight:400;">A proven understanding of metadata and how it can help to make data easier to find, use and manage.</li><li style="font-weight:400;">Familiarity with data quality and approaches for monitoring the reliability of data products</li><li style="font-weight:400;">You will be comfortable working in an agile software development environment with regular release cycles, and have experience of pair programming, BDD/TDD, CI/CD and deployment strategies.</li></ul><h3> Let’s talk about what’s in it for you</h3>We’ll pay you between £45,000 and £85,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. <h3>Oh, and one last thing...</h3>We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Software Engineer (Data Discovery)

Role OVO-ViewLocation: Bristol Team: Industry OperationsSalary banding: £26,000 - £40,000Experience: ExperiencedWorking pattern: Full-TimeReporting to: Charlotte JozefowiczSponsorship: Unfortunately we are unable to offer sponsorship for this roleTop 3 qualities for this role: Communication, Collaboration, Problem solvingEveryone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicity, ages, sexual orientations, life experiences and backgrounds to join us.Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:We’re hiring world-changers. From Zero Carbon Living Advisors to Product Managers, every role we’re hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey.This role in a nutshell:As a MWHHS Industry Expert at OVO Energy, you’ll play a key role in allowing us to drive the setup and transition to Market Wide Half Hourly Settlement to support OVO in meeting it’s Plan Zero goals. The energy industry is going through large scale changes in the coming years and Market Wide is the next big part of that wider transition plan.  OVO Energy is changing too - we’re more than just an energy supplier, we’re leading the way in showing our customers the energy world of tomorrow. By creating innovative technology we’re helping customers manage their energy better, decrease their bills and drive their electric vehicles further - all whilst improving our planet for generations to come, but these changes can’t happen without a robust and efficient support structure within the business to facilitate the change and drive the innovations across the business. In this case, that comes in the form of Industry Operations. Within Industry Operations we need to ensure we are driving excellence in our processes, our people and our delivery and this role plays a key part in that. Your key outputs will be:<ul><li style="font-weight:400;">Lead on everything MWHHS within Industry Operations, driving our transition into the MWHHS space as an SME and process expert. </li><li style="font-weight:400;">Have detailed &amp; robust knowledge of the Electricity Industry and its associated end to end processes, specifically focussed around settlements. </li><li style="font-weight:400;">Have significant understanding of roles and obligations of Electricity industry parties including Suppliers, Agents, MEMs and DNO’s.</li><li style="font-weight:400;">Have a good understanding of the future direction MWHHS is driving the Industry towards, including an understanding of changes to Industry parties, roles and responsibilities in the market wide space. </li><li style="font-weight:400;">Form a key part of OVO’s MWHHS transition project, representing Ops and our processes in internal and external Market Wide sessions.</li><li style="font-weight:400;">Manage creation of and version control of thorough MWHHS documentation including process mapping,  process guides and process training.</li><li style="font-weight:400;">Work with internal teams to help us understand the difference between today and the future and ensure readiness and knowledge enhancement.</li><li style="font-weight:400;">Work across Industry Ops and their offshore providers to aid in training and iterative upskill across the Market Wide Elec space.</li><li style="font-weight:400;">Act as delegate for the Elec Industry Manager where required in MWHHS sessions, specifically working with our internal programme team as Ops key point of contact.</li><li style="font-weight:400;">Work with product leads in the Industry space to help inform opportunities to innovate early in MW setup and help with transition of existing processes. </li><li style="font-weight:400;">Work with Process Leads to provide subject matter expertise to inform on the development and innovation of  processes ensuring they are as efficient as possible whilst driving optimum member outputs. </li><li style="font-weight:400;">Keep up to date with latest Industry regs, process changes and upcoming innovations.</li><li style="font-weight:400;">Keep the wider Industry Ops team informed on progress, changes and plans in the Market Wide space. </li></ul>You’ll be a successful MWHHS Industry Expert here at OVO if you have...<ul><li style="font-weight:400;">Ability to manage your own workload and time effectively </li><li style="font-weight:400;">Deep understanding of how the wider Industry processes fit together to form Industry Ops</li><li style="font-weight:400;">Have a proven track record of working in an Energy Supply Industry department or closely linked third party. </li><li style="font-weight:400;">Proven ability to engage productively with internal and external stakeholders</li><li style="font-weight:400;">Experience of working in a fast paced environment where prioritisation is required.</li><li style="font-weight:400;">Excellent presentation and communication skills </li></ul>Let’s talk about what’s in it for youWe’ll pay you between £26,000 and £40,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Market Wide Half Hourly Settlement Industry Expert 

<h3>Role OVO-View</h3>Location: Hub based! Bristol, London, Glasgow or Remote (You have the flexibility to work wherever suits you best)Team: Data WarehousingSalary banding: £60,000 - £85,000Experience: Mid-Level - SeniorWorking pattern: Full Time - 12/18 month Fixed Term Reporting to: Head of Data EnablementSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words:Impactful, Expansive, Data-ledTop 3 qualities for this role: Prioritisation, User-focused, Strategist <h3>Everyone belongs at OVO</h3>At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. <h3>Teamworking for the planet</h3>Everything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:OVO is a heavily data-driven organisation with an ever-growing demand for excellent quality, reliable and accurate data to power our business: our Senior Leadership team prioritising investment, our Product teams working out the best way to serve and delight our customers in a highly regulated and competitive market, our Data Science teams building insights to help customers reduce their carbon impact by analysing their smart meter data.The Data Warehousing team is part of OVO’s Data Platform function. The team is responsible for building a cloud-first data warehouse collating all of OVO’s most important data together from across our data mesh, into a consistent data model, providing hundreds of analysts and data scientists across the business with the data they need to build dashboards, models and data products, that ultimately drive the way that OVO supports its customers on their net zero journey.  This role in a nutshell:As the Product Manager for the Data Warehousing team you will:<ul><li style="font-weight:400;">Own the Vision: you will be responsible for owning the long term vision, and driving the quarterly roadmap for the data warehouse </li><li style="font-weight:400;">Know your Customer: you will build strong relationships with business stakeholders, analysts, data scientists and engineers from across OVO teams to understand their perspectives of working with OVO’s data, and represent their voices into the rest of your team </li><li style="font-weight:400;">Align, Prioritise and Measure: As per OVO’s Product and Tech culture, you will use OKRs and agile methodologies to break down work and ship value to the business via continuous delivery, actively measuring outcomes against goals, and iterating towards your product vision state </li><li style="font-weight:400;">Support your Team: You will work alongside a dedicated and highly skilled team of engineers, supporting them with the right prioritisation, to deliver value from the warehouse in line with OVO’s data strategy </li><li style="font-weight:400;">Collaborate and Share: You will work closely with other Product Managers in the Data Platform space and elsewhere, identifying opportunities to further enhance the overall platform offering to engineers, analysts and data scientists, and ensure alignment of programmes of work to minimise dependency and maximise pace</li></ul> <h3>Your key outcomes will be:</h3><ul><li>Develop an excellent understanding of the needs of your various diverse stakeholders across OVO, and their use cases for analytical data </li><li style="font-weight:500;">Define their problems and requirements, ideally finding common areas of pain/benefit to drive the greatest benefit for minimum effort </li><li style="font-weight:500;">Break down and prioritise tasks by quantification of cost and effort against the benefit to the business </li><li style="font-weight:500;">Work with stakeholders to ensure the priority calls you make are in line with strategic business direction </li><li style="font-weight:500;">Support the engineering team using Agile methods to plan and deliver work </li><li style="font-weight:500;">Champion your product in and outside of your team to ensure the greatest reach and impact across OVO </li></ul>Systems: BigQuery, Jira <h3>You’ll be a successful Data Product Manager at OVO if you…</h3><ul><li style="font-weight:500;">A product manager with a passion for data and an analytical mindset</li><li style="font-weight:500;">Love working with teams in areas like data engineering, analytics, machine learning or data science</li><li style="font-weight:500;">Enjoy making sense of complex domains and sharing that understanding with others</li><li style="font-weight:500;">Understand and embrace the highs and lows of teamwork in a fast-paced environment, with the ability to pivot to new priorities effectively</li><li style="font-weight:500;">Feel at home collaborating with engineers and business leaders alike</li><li style="font-weight:500;">Find joy in cutting through opinions with data and evidence</li><li style="font-weight:500;">Know that building something great together takes resilience, perseverance, and a growth mindset</li><li style="font-weight:500;">Recognise that everyone has their own strengths and seek ways to bring out the best in yourself and others</li><li style="font-weight:500;">Know when it’s best to write something, say something, or show something to communicate your ideas</li><li style="font-weight:500;">An ability to drive the delivery of cross-functional teams, ideally with Scrum, Kanban and other Agile methods</li><li style="font-weight:500;">A focus on quality and accuracy when building data products</li><li style="font-weight:500;">Ability to explain complex technical concepts simply to business and technical stakeholders at all levels</li></ul>And these would be a bonus! <ul><li style="font-weight:500;">Experience of using and building data products, perhaps as part of a Data Mesh implementation</li><li style="font-weight:500;">Knowledge of DataHub or Monte Carlo, or similar products in the Modern Data Stack</li><li style="font-weight:500;">Experience of cloud platforms. Google Cloud Platform would be ideal</li><li style="font-weight:500;">Familiarity with BigQuery, Looker, Tableau, or similar tools</li><li style="font-weight:500;">Conversant in data quality principles, its importance to the business and its complexity</li></ul><h3>You won’t like this role if you…</h3><ul><li style="font-weight:500;">Don’t like talking to people. You will need to engage with users from across the business and a variety of roles and levels to ensure your product is having the greatest impact.  </li><li style="font-weight:500;">Don’t like change. OVO moves fast, and the Data Warehouse is a core component enabling us to keep track of how our business is performing, so there is a constant stream of new items to build at pace. </li></ul><h3>Elevator pitch</h3>In the words of the team, you should leave your current role for this one because….“If you love data and want to work in a fast moving team with a group of great engineers, then this is the perfect opportunity!” <h3>Let’s talk about what’s in it for you</h3>We’ll pay you between £60,000 and £85,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Product Manager - Data Warehouse (12m FTC)

We’re making zero carbon happenWe’re <a href="https://ovo.com/">OVO Group</a>, a big family of companies united by a single vision: to get to zero carbon, fast. We call this <a href="https://ovo.com/planzero/">Plan Zero</a> – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?<a href="https://www.ovoenergy.com/">Do great green things with OVO Energy</a>So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.Everyone belongs at OVOOur aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.Where in the world of OVO will I be working?This role can be based in either our London, Bristol offices. You’ll be working across the entire OVO business, and be part of the people experience leadership team. Defining our Reward strategy and approach and leading the development of our reward products working cross functionally across the people community. We have a diverse business focussed on different types of work, with many different needs. This role will report into the People Experience DirectorWhat will I be doing?Leading on all aspects of Reward for the OVO and leading &amp; managing a team of compensation &amp; benefits specialists.  You’ll engender creative thinking, offer proactive commercial solutions and deliver exceptional service and a progressive reward offering  balancing value to our people with value to our business. You will be the Reward lead across the group, engaging with our people, the people leadership team,  senior leadership teams and retail board as and when required. The role is responsible for:Reward Frameworks &amp; Processes<ul><li style="font-weight:400;">Leading on the creation and ownership of transparent, flexible and progressive pay frameworks - scalable, relatable  to our diverse workforce.</li><li style="font-weight:400;">Ownership for the full "pay lifecycle" for our people - bringing it to life by ensuring reward “products”,  processes and practices are embedded from onboarding through to exit - working cross functional across the people team to develop tools and improve the way we explain pay at OVO</li><li style="font-weight:400;">Developing and leading all cyclical reward processes - including promotions, pay changes, bonus and long-term incentive plans - with a continuous improvement mindset </li><li style="font-weight:400;">Design and embed bonus and incentive arrangements</li><li style="font-weight:400;">Develop, own and iterate our job architecture, ensuring it always represents the way we are working</li><li style="font-weight:400;">Create and deliver reward and pay insight that is relevant and easily understood, to inform the effectiveness of compensation programmes</li><li style="font-weight:400;">Use broad external networks, market insight and continuous internal feedback to find innovative ways to deliver pay supported by transparent and simple frameworks and guidance</li><li style="font-weight:400;">Work with key stakeholders to embed Plan Zero into our pay and reward frameworks in a way that encourages continuous focus on our long term goals</li></ul>Executive Pay<ul><li style="font-weight:400;">Providing expertise in all aspects of executive compensation, managing and executing the appropriate Executive Remuneration Committee structure to support the Board, presenting to the Board as and when required.</li><li style="font-weight:400;">Leading and evolving the governance framework for compensation, working within the overall Risk &amp; Governance framework</li><li style="font-weight:400;">Managing and executing on the delivery of all equity programmes group wide</li></ul>Benefits &amp; wellbeing <ul><li style="font-weight:400;">Leading the design and delivery of the benefits and wellbeing elements of OVO’s people offer</li><li style="font-weight:400;">Manage the suite of supplier &amp; systems infrastructure </li><li style="font-weight:400;">Lead on pensions strategy, including the management of Defined Benefit &amp; Defined contribution plans</li><li style="font-weight:400;">Lead on OVO’s health &amp; wellbeing strategy </li><li style="font-weight:400;">Ownership for the full total reward budget </li><li style="font-weight:400;">Use external networks &amp; market insight to continually evolve a progressive &amp; compliant benefits offering </li><li style="font-weight:400;">Partner with the People Engagement and Inclusion &amp; Belonging teams  to drive engagement with OVO people offering </li></ul>Business Partnership<ul><li style="font-weight:400;">Leading inclusion within Reward, partnering with the People leadership team and Group I&amp;D Lead to champion positive progress and deliver on Gender pay reporting and any other diversity requirements</li><li style="font-weight:400;">Partner with our Directors, People Partners as the reward/job sizing subject matter expert to deliver successful organisation design, supporting our people partners and finance teams to understand the true cost and sizing of proposed structures and job changes</li><li style="font-weight:400;">Operate as the reward SME for all business transactions, M&amp;A's or major business change programmes.</li><li style="font-weight:400;">Partnering with Finance leadership to deliver seamless cost management for all elements of compensation</li></ul>Is this the job for me?What experience will you have had?<ul><li style="font-weight:400;">Depth of compensation knowledge - you’ll have ideally led the creation of progressive compensation propositions, using innovative thinking to create compensation products that deliver value to your people and business</li><li style="font-weight:400;">Experience of executive reward and supporting the Remuneration Committee agenda</li><li style="font-weight:400;">Management of a range of different pensions and benefits via multiple providers</li><li style="font-weight:400;">Management of change projects, ideally in high growth organisations</li><li style="font-weight:400;">Experience of working in agile environments, collaborating with the wider people team and our OVO community to develop and lead on the development of progressive reward products &amp; processes.</li><li style="font-weight:400;">Experience of confidently interfacing with senior leadership on all aspects of compensation</li><li style="font-weight:400;">Strong communicator, actively listening so as to deliver reward products that are compelling and engaging for our </li><li style="font-weight:400;">Proven data and analytical skills - bringing evidence to bear in our decision making</li><li style="font-weight:400;">Excellent and proven business partnering skills</li><li style="font-weight:400;">Compensation or reward team leadership, demonstrating capability to mobilise multi disciplined project teams to deliver engaging compensation &amp; reward propositions at pace.</li></ul>Let’s talk about what’s in it for youWe’ll pay you between £74,840 and £110,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You may be eligible for an on-target bonus. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans  Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.Oh, and one last thing...We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

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