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Cruise

Company
1001-5000
San Francisco, California, United States

Company Description

Cruise is building the world's most advanced self-driving electric vehicles to safely connect people with the places, things, and experiences they care about. Cruise autonomous vehicles are on the road in San Francisco navigating some of the most challenging and unpredictable driving environments, because the best way to bring self-driving technology to the world is to expose it to the same unique and complex traffic scenarios human drivers face every day.

Jobs (235)

Senior Release Operations Engineer II

Full time role
San Francisco, CA
Sep 28, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. As Senior Release Operations Engineer, you’ll help us take our software development lifecycle to the next level. In this position, you will develop and implement critical metrics, processes, and tooling that will be used to reflect the efficacy and quality of our development cycle. You will collaborate closely with all teams involved in the software development lifecycle (Engineering, Testing, Release, Analysis, Operations, Safety, etc) to understand the unique challenges of software development in the AV space and find ways to measure, automate, and improve our processes. If you're interested in thinking outside the box with creative problem solving for a novel process development challenge, let's chat! What you’ll be doing: Design and drive programs that improve efficiency and effectiveness in the AV SDLC (Software Development Life Cycle) Identify systemic issues by digging into technical and cultural details of issues Define and develop meaningful metrics to drive results and culture in the SDLC Mentor Sr. ICs through continuous improvement initiatives Generate data-driven analysis to influence decision making and project prioritization Distill complex situations into clear impact assessments, recommendations, and presentations to the executive level Lead projects without authority by establishing strong relationships across all of Cruise Be an outstanding customer for Simulation and development teams What you must have: 8+ years of industry experience in a complex product development environment Understanding of test strategy within a continuous release process Comfortable working with HW, SW, Embedded, Operations, infra, and all Cruise teams Obsessed with the development process and engineer experiences Ability balance strategies using automation, process, tooling, and people as solutions Strong at communicating data-driven decisions to executives Automation and scripting experience Proficient with Github or similar SW management tools Proficient with Looker or similar data visualization tools Proficient querying databases like Big Query Ability to learn quickly, starting with little information and quickly becoming a specialist in your domain BS or MS in Engineering or related field or equivalent combination education and experience Bonus points! Experience with robotics and CI automation Experience with working with requirements and safety management systems Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Technical Program Manager, AI

Full time role
San Francisco, CA
Sep 27, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We are looking for a Staff Technical Program Manager to lead highly technical, executive-level cross-functional programs within Cruise for our driverless vehicles! In this role, you will partner with engineering teams critical to Cruise’s mission. The ideal candidate is someone that can align multiple groups and teams towards unified goals and drive progress towards meeting our company objectives. You will lead intra and intr-department cross-functional dependencies and relationships. This is a highly cross-functional role where you will be working with partners from across AD Tech including Directors and VPs. Planning Partner with leaders across Product Management, Program Management, and Engineering functions to document and supervise program requirements, and turn these into engineering work plans with clear cross-team dependencies Drive the formulation and review of department roadmaps and objectives on a quarterly and ongoing cadence Work with Engineering leaders to ensure teams address a balanced assignment of critical initiatives and proactive engineering excellence investments and ensure teams don't become overburdened Execution Ensure smooth execution of cross dependent programs and continuously improve execution over time Ensure consistent delivery of critical projects that meet the companies objectives, identifying and removing organizational barriers to execution Promote quality communication across departments to effectively complete and report progress, risks, and wins to an executive audience. Lead and improve planning and execution processes at the intersection of multiple departments Responsible for instrumenting monitoring to measure group efficiency and effectiveness Establish confidence from partner teams to continuously minimize distractions or conflicts and push groups to increase their output Technical Be the point of contact for high visibility multi-functional workstreams by owning communication of team, initiative, and objective statuses to all partners, including senior management and executives Build systems to coordinate the proactive identification, tracking, and resolution of risks across multiple engineering organizations. Define and maintain a work breakdown structure and balance agile project management methodologies with overarching company program schedules Coordinate with product and engineering management to measure progress towards our goals to ensure schedules are met and wins are celebrated Use technical judgment in working with large, cross engineering teams to track dependencies and risks effectively Ability to apply technical software or hardware development knowledge to collaborate closely with engineers and/or scientists to transform prototypes into shippable features Leadership Serve as an embodiment of Cruise behaviors: Stay Safe, Own It, Stay Focused, Seek Truth, Work Together, Be Humble Support the growth of the team, act as a mentor, and support onboarding processes and career development What You Must Have: Bachelors, Masters, or PhD in Computer Science, Engineering, or similar technical field 7+ years of technical industry experience, including as a TPM or equivalent technical leader Proficient with Agile methodologies and JIRA based program management tools and standard methodologies Experience improving and delivering reliable software through continuous integration, automated testing and code reviews Track record of driving execution across large engineering organizations and driving teams towards the next level of difficulty Experience leading sophisticated fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules Experience building consensus across different functions and groups Self-motivation and passion to lead end to end programs, encourage standard methodologies, and discover ways to constantly improve Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Senior Staff Technical Program Management, Systems & Safety

Full time role
San Francisco, CA
Sep 27, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. What You’ll Be Doing: We are looking for a Senior Staff Technical Program Manager to lead highly technical, executive-level cross-functional programs within Cruise for our driverless vehicles! You will partner with engineering teams critical to Cruise’s mission in this role. The ideal candidate is someone that can align multiple groups and teams towards unified goals and drive progress towards meeting our company objectives. You will have system level focus and drive end to end program planning, definition and execution of one or more cross functional initiatives and programs spanning AI, Robotics, Prod Eng and Infrastructure domains. This is a highly cross-functional role where you will work with partners across AD Tech, including Directors and VPs. Planning Partner with leaders across Product Management, Program Management, and Engineering functions to document and monitor program requirements and turn these into engineering work plans with clear cross-team dependencies Drive the formulation and review of department roadmaps and objectives on a quarterly and ongoing cadence Work with Engineering leaders to ensure teams tackle a balanced assignment of critical initiatives and proactive engineering excellence investments and ensure teams don't become overburdened Execution Ensure smooth execution of cross-dependent programs and continuously improve execution over time Ensure consistent delivery of critical projects that meet the companies objectives, identifying and removing organizational barriers to execution Promote quality communication across departments to effectively execute and report progress, risks, and wins to an executive audience. Lead and improve planning and execution processes at the intersection of multiple departments Responsible for instrumenting monitoring to measure group efficiency and effectiveness Establish confidence from partner teams to continuously minimize distractions or conflicts and push groups to maximize their output Technical Be the point of contact for high visibility multi-functional workstreams by owning communication of team, initiative, and objective statuses to all partners, including senior management and executives Build systems to coordinate the proactive identification, tracking, and resolution of risks across multiple engineering organizations. Define and maintain a work breakdown structure and balance agile project management methodologies with overarching company program schedules Coordinate with product and engineering management to measure progress towards our goals to ensure schedules are met, and wins are celebrated Use technical judgment in working with large, cross-engineering teams to track dependencies and risks effectively Leadership Serve as an embodiment of Cruise behaviors: Stay Safe, Own It, Stay Focused, Seek Truth, Work Together, Be Humble Support the growth of the team, act as a mentor, and support onboarding processes and career development Build strong cross-team collaborations with Security and IT, Production Engineering, and Infra What You Must Have: Bachelors, Masters, or Ph.D. in Computer Science, Engineering, or similar technical field 10+ years of technical industry experience, including as a TPM or equivalent technical leader Proficient with Agile methodologies and JIRA-based program management tools and standard methodologies Experience improving and delivering reliable software through continuous integration, automated testing, and code reviews Track record of driving execution across large engineering organizations and driving teams towards the next level of difficulty Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules Experience building consensus across different functions and groups Self-motivation and passion for leading end-to-end programs, encouraging standard methodologies and discovering ways to improve constantly Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Senior Staff Technical Program Management, Systems & Safety

Full time role
San Francisco, CA
Sep 27, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. What You’ll Be Doing: We are looking for a Senior Staff Technical Program Manager to lead highly technical, executive-level cross-functional programs within Cruise for our driverless vehicles! You will partner with engineering teams critical to Cruise’s mission in this role. The ideal candidate is someone that can align multiple groups and teams towards unified goals and drive progress towards meeting our company objectives. You will have system level focus and drive end to end program planning, definition and execution of one or more cross functional initiatives and programs spanning AI, Robotics, Prod Eng and Infrastructure domains. This is a highly cross-functional role where you will work with partners across AD Tech, including Directors and VPs. Planning Partner with leaders across Product Management, Program Management, and Engineering functions to document and monitor program requirements and turn these into engineering work plans with clear cross-team dependencies Drive the formulation and review of department roadmaps and objectives on a quarterly and ongoing cadence Work with Engineering leaders to ensure teams tackle a balanced assignment of critical initiatives and proactive engineering excellence investments and ensure teams don't become overburdened Execution Ensure smooth execution of cross-dependent programs and continuously improve execution over time Ensure consistent delivery of critical projects that meet the companies objectives, identifying and removing organizational barriers to execution Promote quality communication across departments to effectively execute and report progress, risks, and wins to an executive audience. Lead and improve planning and execution processes at the intersection of multiple departments Responsible for instrumenting monitoring to measure group efficiency and effectiveness Establish confidence from partner teams to continuously minimize distractions or conflicts and push groups to maximize their output Technical Be the point of contact for high visibility multi-functional workstreams by owning communication of team, initiative, and objective statuses to all partners, including senior management and executives Build systems to coordinate the proactive identification, tracking, and resolution of risks across multiple engineering organizations. Define and maintain a work breakdown structure and balance agile project management methodologies with overarching company program schedules Coordinate with product and engineering management to measure progress towards our goals to ensure schedules are met, and wins are celebrated Use technical judgment in working with large, cross-engineering teams to track dependencies and risks effectively Leadership Serve as an embodiment of Cruise behaviors: Stay Safe, Own It, Stay Focused, Seek Truth, Work Together, Be Humble Support the growth of the team, act as a mentor, and support onboarding processes and career development Build strong cross-team collaborations with Security and IT, Production Engineering, and Infra What You Must Have: Bachelors, Masters, or Ph.D. in Computer Science, Engineering, or similar technical field 10+ years of technical industry experience, including as a TPM or equivalent technical leader Proficient with Agile methodologies and JIRA-based program management tools and standard methodologies Experience improving and delivering reliable software through continuous integration, automated testing, and code reviews Track record of driving execution across large engineering organizations and driving teams towards the next level of difficulty Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules Experience building consensus across different functions and groups Self-motivation and passion for leading end-to-end programs, encouraging standard methodologies and discovering ways to improve constantly Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

​​Senior Staff Technical Program Management, Systems & Safety

Full time role
San Francisco, CA
Sep 27, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. What You’ll Be Doing: We are looking for a Senior Staff Technical Program Manager to lead highly technical, executive-level cross-functional programs within Cruise for our driverless vehicles! You will partner with engineering teams critical to Cruise’s mission in this role. The ideal candidate is someone that can align multiple groups and teams towards unified goals and drive progress towards meeting our company objectives. You will have system level focus and drive end to end program planning, definition and execution of one or more cross functional initiatives and programs spanning AI, Robotics, Prod Eng and Infrastructure domains. This is a highly cross-functional role where you will work with partners across AD Tech, including Directors and VPs. Planning Partner with leaders across Product Management, Program Management, and Engineering functions to document and monitor program requirements and turn these into engineering work plans with clear cross-team dependencies Drive the formulation and review of department roadmaps and objectives on a quarterly and ongoing cadence Work with Engineering leaders to ensure teams tackle a balanced assignment of critical initiatives and proactive engineering excellence investments and ensure teams don't become overburdened Execution Ensure smooth execution of cross-dependent programs and continuously improve execution over time Ensure consistent delivery of critical projects that meet the companies objectives, identifying and removing organizational barriers to execution Promote quality communication across departments to effectively execute and report progress, risks, and wins to an executive audience. Lead and improve planning and execution processes at the intersection of multiple departments Responsible for instrumenting monitoring to measure group efficiency and effectiveness Establish confidence from partner teams to continuously minimize distractions or conflicts and push groups to maximize their output Technical Be the point of contact for high visibility multi-functional workstreams by owning communication of team, initiative, and objective statuses to all partners, including senior management and executives Build systems to coordinate the proactive identification, tracking, and resolution of risks across multiple engineering organizations. Define and maintain a work breakdown structure and balance agile project management methodologies with overarching company program schedules Coordinate with product and engineering management to measure progress towards our goals to ensure schedules are met, and wins are celebrated Use technical judgment in working with large, cross-engineering teams to track dependencies and risks effectively Leadership Serve as an embodiment of Cruise behaviors: Stay Safe, Own It, Stay Focused, Seek Truth, Work Together, Be Humble Support the growth of the team, act as a mentor, and support onboarding processes and career development Build strong cross-team collaborations with Security and IT, Production Engineering, and Infra What You Must Have: Bachelors, Masters, or Ph.D. in Computer Science, Engineering, or similar technical field 10+ years of technical industry experience, including as a TPM or equivalent technical leader Proficient with Agile methodologies and JIRA-based program management tools and standard methodologies Experience improving and delivering reliable software through continuous integration, automated testing, and code reviews Track record of driving execution across large engineering organizations and driving teams towards the next level of difficulty Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules Experience building consensus across different functions and groups Self-motivation and passion for leading end-to-end programs, encouraging standard methodologies and discovering ways to improve constantly Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Senior Claims Advocate

Full time role
San Francisco, CA
Sep 27, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We are a collaborative, supportive, communicative group who works with several cross functional teams. The Risk Management team is execution driven, though we stress the importance of work-life balance. This is the first Claims Advocate hire with great opportunity to contribute to how claims are handled in this space. What you’ll be doing: Review all platform related incidents, identify claims with subrogation opportunity, submit and track reportable claims Lead or provide support on claims-related projects Support Claims Operations Manager with initiatives and ad hoc projects Support 24-hour Claims Operations Identify and execute the enhancement of customer centric claims processes to ensure efficiency Drive and track vendor performance.  Assist in maintaining key vendor relationships Drive claim related KPIs and be responsible for other areas of vendor related claims performance Ability to work independently with Product, Operations, Incident Response, Legal, and other stakeholders to support in the ideation and development of Claim / Insurance products Keep up-to-date on the latest claims technology and solutions in the market to generate innovative ideas and tackle challenges Build positive, trusting relationships through consistent delivery of commitments and effective communication Position is remote eligible, though quarterly meetings are on location in Phoenix, AZ or San Francisco, CA. What you must have: Bachelor's degree or equivalent Minimum 5 years of claims handling experience, with preference as an auto or general liability adjuster with complex coverage and high severity experience in a Senior Adjuster role, Subrogation, or similar capacity Experience using data analytics to inform claims valuation and resolution strategies Exceptional verbal, written, analytical skills with ability to interact with both insurance and non-insurance cross functional groups Exceptional problem solving skills Self-motivated, adaptable, flexible, and able to execute through continuous change Working knowledge with Risk Management systems, running reports and presenting claims metrics Experience using data and metrics to identify problem areas and drive improvements Proficiency in using Microsoft Word, Excel, Powerpoint; Google Docs, Sheets, and Powerpoint Bonus points! Experience working in a fast-paced Sharing Economy environment AIC, AIC-M, CPCU or similar designation Program and Project Management experience Product Liability experience and fluency International claims experience or working with international insurers and vendors Experience building insurance products in the sharing economy space Understanding of autonomous vehicle technology Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Software Engineer, Core Services

Full time role
San Francisco, CA
Sep 26, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. WHAT YOU’LL BE DOING: Be a solver or an architect in one or more of our groups Lead technology and architecture decisions, including originating and assessing technical designs, and communicating design with engineers, partners and executives Uphold a high technical bar, and drive high quality engineering practices across our department and Cruise Having vision and identifying strategically important problems, inefficiencies, or opportunities for meaningful improvements Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring Work collaboratively to establish and execute on large, multi-team programs Work with engineer managers and engineers, mentoring, coaching and growing them to help you accomplish the team’s goals Work with our product managers to understand and evolve our suite of products to better serve our customers WHAT YOU MUST HAVE: 8+ years as a developer. Strong experience in building, shipping, debugging, and operating full stack web services in a production environment The ability to make connections across different technical stacks, design patterns and development philosophies to come up with novel solutions. Serving as a role model and mentor for others on acting with good judgment and responsibility Broad knowledge of cloud computing platforms like GCP and AWS, API design and deployment (Real-time, REST, GraphQL), distributed systems, SOA and/or microservice-based architectures, datastores types and their tradeoffs, compute deployment strategies including serverless, common security vulnerabilities and mitigation, and web frontend development tech such as React Knowledge of front end frameworks like React, Redux, Mapbox (or equivalent) etc Excellent written communication skills. Your ideas, feedback, key decisions, and technical designs will be shared with other senior engineers, partners, and the company's leadership. Strong product sense. You are aware of the value proposition of the products you are building. You must also have an execution-mindset, looking to deliver the most minimalist MVP, which can deliver the highest value for the company (ala lean product) A passion for self-driving technology and its impact on the world BONUS POINTS! Prior AV experience Experience or interest in ML, embedded systems, mobile app development, ROS, or robotics Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Social and Community Support Specialist

Full time role
San Francisco, CA
Sep 26, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About the Role: The Customer Success team at Cruise is the primary human connection with our customers. In this role, you’ll be an early member of a critical team in a rapidly developing industry. As Social Media Support Specialist you’ll have a direct impact on the experience of our customers and the public perception of our brand. You’ll be at the heart of our CS team, working proactively to ensure our customers have the best experience possible and responding in a thoughtful, empathetic way when support is needed. Additionally, you’ll help to build and test our processes, training materials, and tools. This role is highly collaborative and dynamic, one moment you may be helping to resolve an escalated issue, the next you may be helping us drive a positive impression of our brand. What you'll be doing: Work from our Scottsdale, AZ offices (including nights, weekends, and holidays) Engage with our rider community to foster excitement and connection to our brand Engage with customers and the general public on a variety of social media networks to support positive brand reputation and inspire customer loyalty Determine the validity of social mentions and whether or not to engage with those which do not directly seek assistance If it’s determined to engage, provide full-resolution support to ensure an exceptional customer experience Customer Specialists may have non-traditional shift start or end times, and weekend coverage may also be necessary Turn customer questions into useful content - knowledge articles, FAQs, templated replies, etc Translate customer needs and feature requests into recommendations for our product team Be a subject matter expert (SME): You will develop and maintain deep knowledge about our customers’ experiences, identify trending issues and support rapid triage and resolution Model our lived behaviors to encourage others to do the same in their daily work What you must have: 2+ years of experience in a social and/or community support role Proven commitment to fostering consistently outstanding customer experiences Passion for identifying and articulating nuanced (at times technical) problems in plain writing An ownership mentality, always looking for opportunities to better your work product Exceptional written communication skills, ability to convey clear messages to a wide variety of users across modalities Demonstrated ability to self-organize and prioritize work in an fast-paced, ambiguous environment Comfortability working with modern customer support and productivity tools (Sprout Social, Salesforce, Google Workspace, Confluence, etc) Bonus points! Previous experience in high-tech or transportation industry Passion for the AV industry Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Software Engineer, Fleet (Open to Remote)

Full time role
Remote
Sep 26, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. The Fleet Management group builds the tools that ensure we have ample supply of cost-effective Autonomous Vehicles mobilized to respond to and service customer demand. We support customers in Operations and Consumer Products (such as Ridehail and Delivery) to maximize the value of our fleet by covering the full vehicle lifecycle, assisting with new vehicle introduction, ingress and egress of AVs, the maintenance of custom hardware, real-time triage of on-road events, and support for efficient fleet orchestration in close partnership with Dispatch. The successful candidate for this position will be expected to own the technical design and architecture of projects within our domain, and to take a lead role in driving the planning and delivery of our initiatives through a combination of mentorship, active communication, and through direct contributions to the code base. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us! What you’ll be doing: Lead technology and architecture decisions, including originating and assessing technical designs, and communicating design with engineers, partners and executives Uphold a high technical bar, and drive high quality engineering practices across our department and Cruise Mentor, coach and grow engineers in our department Cultivate great cross-team relationships and collaboration Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring Work collaboratively to establish and execute on large, multi-team programs Design and implement full-stack solutions to manage our growing set of product offerings powered by our autonomous vehicles Own deployed code to our live production fleet of autonomous vehicles What you must have: 8+ years of professional experience in building, shipping, debugging, and operating full stack web services in a production environment. MS or PhD in CS, Math, Physics, or equivalent real-world experience. The ability to make connections across different technical stacks, design patterns and development philosophies to come up with novel solutions. The capacity to role model and mentor for others while acting with good judgment and responsibility Broad knowledge of cloud computing platforms like GCP and AWS, API design and deployment (Real-time, REST, GraphQL), distributed systems, SOA and/or microservice-based architectures, datastores types and their tradeoffs, compute deployment strategies including serverless, common security vulnerabilities and mitigation, and web frontend development tech such as React Knowledge of front end frameworks like React and state management tools like Redux Excellent written communication skills. Your ideas, feedback, key decisions, and technical designs will be shared with other senior engineers, partners, and the company's leadership. Strong product sense. You are aware of the value proposition of the products you are building, and can drive informed decision making around what should be built and why. A passion for self-driving technology and its impact on the world Bonus points! Experience in fleet management, fulfillment, dispatch, or logistics systems. Experience in the autonomous vehicle or rideshare industry Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Vehicle Technician

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. Cruise is looking for an Associate Service Technician to help maintain and update our growing Driverless fleet! Responsibilities: Work closely with peers, engineers and fleet management to troubleshoot/report/track/resolve issues found during bring-up Assist with potential fleet wide hardware retrofits - perform basic repairs including component replacement using basic hand tools (eg. screwdrivers, ratchets, electric drills to remove fasteners); components could weigh up to 50 lbs. Request AV commissioning tests to validate the safe, reliable operation of our vehicles before they join the fleet. Coordinate and Support the Bring Up team- do what it takes to keep bring-up operations running efficiently Follow processes, document issues and suggest potential improvements Communicate effectively with all Cruise partners, including AVTOs, Technicians, Engineers Work professionally with all stakeholders, including AVTOs, Technicians, Engineers Work with Legal to obtain necessary DMV documentation for driverless AV deployment What you must have: 1+ years of experience as a vehicle technician or equivalent automotive education You have shown a strong ability to pick-up new technology Observe all safety standards. Maintain a secure, safe, clean, and healthy work environment. Follow operating instructions, use PPE as required, and use equipment and materials properly. Actively strive to prevent accidents and injuries. Solid communicator and work well in a team environment Very organized, as there are many moving parts to get and keep the fleet running Bonus points! Previous experience diagnosing and performing repairs on electric and/or hybrid vehicles ASE certifications Linux experience preferred Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Supervisor, Technician Lead (10pm-6:30am)

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About the Role: Would you like to work with ground-breaking technology? Are you as comfortable mechanically as you are with a computer? Cruise is looking for a vehicle service technician to maintain, repair and retrofit our fleet of Autonomous Vehicles. In this position, you will collaborate with other Technicians in the San Francisco Market team and Engineers in our R&D team, who will help train and guide you in the process with the goal of maximizing the fleet utilization rate. If you’re interested in growing your knowledge and experience in the autonomous vehicle industry, this is the job for you! Candidates should have strong attention to detail, problem solving skills, diagnostic abilities, and mechanical prowess. Professionalism and sound judgment are required at all times, as well as the ability to support and strengthen a team. This role will engage on projects in which certain details must be kept confidential. What you’ll be doing: Assisting technician team with service and repair of electrical, mechanical, and integration issues on autonomous vehicles and their equipment Following processes and document potential improvements and issues Collaborating with creation of repair orders stating the diagnosis, procedure performed, and parts required Performing work with safety being top priority Participate in continuing education and training Assisting with fleet-wide hardware and software retrofits What you must have: Hands-on experience with mechanical, electrical, and software engineering components and an understanding of how they interact Past successful team leadership / management experience Impeccable communication skills A learning mindset including an open mind to critical feedback A strong aptitude to pick-up new technology A proven track record of emphasizing safety and quality of work Ability to give and receive clear, prompt, understandable verbal and written communication Ability to perform regularly physical work including, but not limited to, stooping, lifting, and moving up to 50 pounds High attention to detail Ability to anticipate future issues and mitigate them before they become operational setbacks Able to juggle numerous projects simultaneously with ease Comfort in a dynamic and fast-paced work environment Bonus Points! Experience with sensors, calibration, and/or the autonomous automotive field GM or other dealership training and automotive experience Work Schedule: Monday night through Saturday morning, 10pm-6:30am 40 hours per week, five consecutive days, 8-hour shifts You may be required to work nights and/or weekends Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Technical Product Manager, Applied AI

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. Our group leads product strategy for Cruise's core technology - the AI capabilities that run on Cruise's vehicles enabling them to drive autonomously and safely. We chart the course toward launching and scaling our AVs globally, and are responsible for leading the company to fulfill this mission by partnering closely with engineering, data science, program, operations and commercial teams. Do you want to work with products that change the world for better? Our team is at the forefront of making autonomous vehicles a reality! As a Staff Technical Product Manager in autonomous vehicle software, you will be responsible for owning the development of Cruise's most crucial Perception and Prediction autonomous driving capabilities and also serve as a senior leader within the AI product team, evolving our innovation practice as we go to market. Collaborating broadly across engineering departments, you'll apply cutting-edge technology to increase the in-market performance of the AV across geo-spatial domains as we scale from initial public launch to global expansion. What you’ll be doing: Define the vision, strategy and roadmap for your product areas Lead executives and key partners through sophisticated decisions to drive progress toward our strategic goals Synthesize technical and analytical insights with product intuition to formulate compelling roadmap investments and adjust quickly to new information Secure commitment and support for your roadmap through detailed and thoughtful communication with engineering teams, key partners and executive leaders Consistently deliver results through coordinated execution across AV engineering teams in an applied research setting with significant experimentation Identify and lead improvements to the team's innovation and approach enabling us to scale our team and impact What you must have: 5+ years of proven success leading highly technical (machine learning, computer vision or robotics) products Ability to generate crucial product insights through quantitative and qualitative analysis In-depth knowledge of modern software development and machine learning engineering practices BS or MS in science, engineering, math or equivalent technical experience Outstanding communication skills: verbal and written, with engineers, non-technical partners, and executives Thrive in ambiguity, crafting simplicity and order Creativity and curiosity: you're driven to find novel solutions and push forward an entire industry Bonus Points! Technical experience with autonomous vehicles, robotics or safety-critical systems MBA, management consulting or equivalent business strategy experience Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Technical Product Manager, Applied AI

Full time role
Remote
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. Our group leads product strategy for Cruise's core technology - the AI capabilities that run on Cruise's vehicles enabling them to drive autonomously and safely. We chart the course toward launching and scaling our AVs globally, and are responsible for leading the company to fulfill this mission by partnering closely with engineering, data science, program, operations and commercial teams. Do you want to work with products that change the world for better? Our team is at the forefront of making autonomous vehicles a reality! As a Staff Technical Product Manager in autonomous vehicle software, you will be responsible for owning the development of Cruise's most crucial Perception and Prediction autonomous driving capabilities and also serve as a senior leader within the AI product team, evolving our innovation practice as we go to market. Collaborating broadly across engineering departments, you'll apply cutting-edge technology to increase the in-market performance of the AV across geo-spatial domains as we scale from initial public launch to global expansion. What you’ll be doing: Define the vision, strategy and roadmap for your product areas Lead executives and key partners through sophisticated decisions to drive progress toward our strategic goals Synthesize technical and analytical insights with product intuition to formulate compelling roadmap investments and adjust quickly to new information Secure commitment and support for your roadmap through detailed and thoughtful communication with engineering teams, key partners and executive leaders Consistently deliver results through coordinated execution across AV engineering teams in an applied research setting with significant experimentation Identify and lead improvements to the team's innovation and approach enabling us to scale our team and impact What you must have: 5+ years of proven success leading highly technical (machine learning, computer vision or robotics) products Ability to generate crucial product insights through quantitative and qualitative analysis In-depth knowledge of modern software development and machine learning engineering practices BS or MS in science, engineering, math or equivalent technical experience Outstanding communication skills: verbal and written, with engineers, non-technical partners, and executives Thrive in ambiguity, crafting simplicity and order Creativity and curiosity: you're driven to find novel solutions and push forward an entire industry Bonus Points! Technical experience with autonomous vehicles, robotics or safety-critical systems MBA, management consulting or equivalent business strategy experience Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Staff Software Engineer, Fleet (Open to Remote)

Full time role
Remote
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. The Fleet Management group builds the tools that ensure we have ample supply of cost-effective Autonomous Vehicles mobilized to respond to and service customer demand. We support customers in Operations and Consumer Products (such as Ridehail and Delivery) to maximize the value of our fleet by covering the full vehicle lifecycle, assisting with new vehicle introduction, ingress and egress of AVs, the maintenance of custom hardware, real-time triage of on-road events, and support for efficient fleet orchestration in close partnership with Dispatch. The successful candidate for this position will be expected to own the technical design and architecture of projects within our domain, and to take a lead role in driving the planning and delivery of our initiatives through a combination of mentorship, active communication, and through direct contributions to the code base. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us! What you’ll be doing: Lead technology and architecture decisions, including originating and assessing technical designs, and communicating design with engineers, partners and executives Uphold a high technical bar, and drive high quality engineering practices across our department and Cruise Mentor, coach and grow engineers in our department Cultivate great cross-team relationships and collaboration Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring Work collaboratively to establish and execute on large, multi-team programs Design and implement full-stack solutions to manage our growing set of product offerings powered by our autonomous vehicles Own deployed code to our live production fleet of autonomous vehicles What you must have: 8+ years of professional experience in building, shipping, debugging, and operating full stack web services in a production environment. MS or PhD in CS, Math, Physics, or equivalent real-world experience. The ability to make connections across different technical stacks, design patterns and development philosophies to come up with novel solutions. The capacity to role model and mentor for others while acting with good judgment and responsibility Broad knowledge of cloud computing platforms like GCP and AWS, API design and deployment (Real-time, REST, GraphQL), distributed systems, SOA and/or microservice-based architectures, datastores types and their tradeoffs, compute deployment strategies including serverless, common security vulnerabilities and mitigation, and web frontend development tech such as React Knowledge of front end frameworks like React and state management tools like Redux Excellent written communication skills. Your ideas, feedback, key decisions, and technical designs will be shared with other senior engineers, partners, and the company's leadership. Strong product sense. You are aware of the value proposition of the products you are building, and can drive informed decision making around what should be built and why. A passion for self-driving technology and its impact on the world Bonus points! Experience in fleet management, fulfillment, dispatch, or logistics systems. Experience in the autonomous vehicle or rideshare industry Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Intern, Brand Design

Internship
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. The Brand Design is embedded within the Product Organization that designs the ride hailing and delivery services for the world’s most advanced self-driving vehicles. You will work directly with the Head of Brand Design and a multidisciplinary team of designers, 3D artists, illustrators, researchers, content strategists, prototypers and animators and collaborate with key strategic partners in Marketing, Content Design and Product Design. From generating innovative ideas to creating consumer design flows to refining the design details, the Brand Design Team adds humanity and delight to mobile, in-car, and hardware products that help people move around their cities in new ways and positively impact local communities. The Brand Design team supports Ride Hail, Delivery, Industrial Design, the Origin vehicle, Customer Support, and more. WHAT YOU'LL BE DOING: Enrolled in and pursuing a Bachelor's Degree in Graphic Design, Product Design, Visual Design, Illustration, Animation Design product and service experiences that are intuitive and exceptionally well crafted Refine your designs from concept to high fidelity prototypes Give and solicit feedback from other designers, continually raising our bar for quality Collaborating with the various partners (product managers, engineers, researchers and content strategists) across Cruise to bring our product to life through illustration, motion and animation Evolve and maintain components of our design system from icons to empty/null states WHAT YOU MUST HAVE: Working towards a B.A./B.S. in Product Design, Graphic Design, Visual Design, Human-Computer Interaction, UX Design or equivalent Strong curiosity about any or all of the following: Brand design, product design, user experience research, psychology, autonomous vehicles, transportation design Ability to work independently with little direct supervision and take initiative to solve problems BONUS POINTS! Experience with creating vector illustration, motion graphics and animation Skills in animation software applications like After Effects and Lottie are a plus Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Field Support Operations Coordinator (Day/Swing/Night)

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. What you’ll be doing: Based on existing concept of operations you will further engage a diverse set of team members to develop and mature executable operational procedures and checklists to enable a safe, efficient on-road vehicle recovery and retrieval operations team Lead and assist in the documentation, communication, and implementation of procedures for on-road vehicle recovery and retrieval operations Hire, grow, develop, manage, and lead a team of on-road Field Support Representatives in the safe, efficient execution of autonomous vehicle recovery and retrieval operations Work cross functionally with all autonomous vehicle operations and fleet management to enable end-to-end safe, efficient execution, and continuous operational improvement What you must have: Experience in operations management, operations planning, or project management at a fast-paced start-up or tech company Ability to work both remotely and on-site in one or more of our San Francisco offices and garages You are a tenacious teammate, with a bias toward action and a continuous improvement approach. You work well with others Tough problems and setbacks do not deter you; you see them as exciting challenges and growth opportunities Competency in G-Suite products (Slides, Sheets, Forms), and Microsoft products (Word, Excel, Powerpoint) The ability to communicate key issues coherently and confidently to diverse stakeholder groups Bonus points! Operational experience with a large, 24/7 frontline workforce Mobility or transportation experience, particularly with a large fleet Entrepreneurial experience/ownership mentality or other innovation history Competency in Jira, Jama, Lucidchart, Smartsheets, and/or Looker Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Associate Service Technician

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. Cruise is looking for an Associate Service Technician to help maintain and update our growing Driverless fleet! Responsibilities: Work closely with peers, engineers and fleet management to troubleshoot/report/track/resolve issues found during bring-up Assist with potential fleet wide hardware retrofits - perform basic repairs including component replacement using basic hand tools (eg. screwdrivers, ratchets, electric drills to remove fasteners); components could weigh up to 50 lbs. Request AV commissioning tests to validate the safe, reliable operation of our vehicles before they join the fleet. Coordinate and Support the Bring Up team- do what it takes to keep bring-up operations running efficiently Follow processes, document issues and suggest potential improvements Communicate effectively with all Cruise partners, including AVTOs, Technicians, Engineers Work professionally with all stakeholders, including AVTOs, Technicians, Engineers Work with Legal to obtain necessary DMV documentation for driverless AV deployment What you must have: 1+ years of experience as a vehicle technician or equivalent automotive education You have shown a strong ability to pick-up new technology Observe all safety standards. Maintain a secure, safe, clean, and healthy work environment. Follow operating instructions, use PPE as required, and use equipment and materials properly. Actively strive to prevent accidents and injuries. Solid communicator and work well in a team environment Very organized, as there are many moving parts to get and keep the fleet running Bonus points! Previous experience diagnosing and performing repairs on electric and/or hybrid vehicles ASE certifications Linux experience preferred Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Senior Product Manager, Customer Service

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About the Role: The product team leads product management for external-facing user experiences and business lines, including ride hailing and delivery services. We are looking for a Senior Product Manager who will work with our cross-functional team of designers and engineers to lead the vision, strategy, and roadmap for our core customer service communication channels, including our telephony infrastructure, across both the internal tools and end user interfaces. This individual’s work will inform improvements to tooling that will be used by large-scale, 24/7 operating teams, and the customer experiences this product manager creates will help scale a new customer service model for users of autonomous vehicles for ridehail or delivery services. Responsibilities: Set the vision for your product area leveraging your deep understanding of user needs, knowledge of the industry, and out-of-the-box thinking. Translate that vision into a strategy and roadmap that lays out priorities at a project-by-project level. Ensure that partner teams understand and align behind what we are doing and why. Work closely with partner teams, including design and engineering, to bring the product to life. Establish success metrics and counter metrics and write detailed requirements and feature documentation for projects within your roadmap. Define, track, and celebrate success within your product area. Represent and evangelize your product(s) internally and help Cruise learn from them. Collaborate with Business, Engineering, Design, Program Management, and Operations teams to ensure product vision, strategies, and roadmaps bring to market products that solve user needs and meet business objectives. Requirements: Bachelor’s degree in a relevant field Proven track record of managing all aspects of a successful consumer-facing and/or support operations-facing product throughout its lifecycle, including experience managing both front end UX and backend services Experience launching new products Relentless focus on understanding, prioritizing, and solving user needs Ability to use quantitative and qualitative feedback to form insights that drive actions Ability to remain flexible and thrive in ambiguity Ability to identify and act on process improvements to enhance efficiency Ability to collaborate and communicate efficiently across teams Bonus: Successful experience as product manager for hybrid hardware-software products and/or launching new products Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Third Party Manager

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About The Role We are currently seeking a high level warehouse Manager that will oversee the daily operations of a third party 3PL. This position requires an experienced professional with the ability to handle the day-to-day chaos that comes with the growth profile of a start-up company moving towards commercialization.  The successful candidate will have spent considerable time launching new operations and/or new products in an automotive, fleet, or technology product environment. This position requires partnership with a 3PL provider yet to be chosen. Also take ownership of Regulatory Affairs to implement new processes and manage changes. What You’ll Be Doing Conduct Third-Party Screening, Onboarding, and Due Diligence - Develop an effective third-party screening and due diligence program. Provide an understanding of third parties, and help the company choose the right firm to work with us. Day to day interaction with senior internal leaders, understanding their needs and converting them into efficient business models working hand in hand with the 3PL Manage a good relationship with the 3PL - Have clear and concise communication with multiple work streams & be involved as a problem solver to work alongside 3PL. Manage and Assess Third-Party Risks - These risks are often multi-dimensional as they extend across suppliers, vendors, contractors, service providers, and other parties. And ensuring that the 3PL is providing a safe working environment Ensure Appropriate Investment and Staffing, working with the 3PL to develop an adequate staffing plan for the next 3 years based on growth and need of the company Evaluate the Effectiveness of the TPM Program - Implement a robust process to ensure the effectiveness of the TPM program, including policies, codes of conduct, processes, controls, compliance surveys, assessments, and audits. Provide a 360-degree view of the third-party ecosystem - And be able to show the company how the 3PL are performing to set KPIs and targets. Outline the Cadence for Regular Communication - Conduct daily meetings with 3PL to ensure service is to agreed standard. Work with 3PL on counter measures and recovery plans if needed. Company liaison to the 3PL provided - You will become the one stop shop for all information in and out to the 3PL, and be able to take questions and go get answers from within the company to feed back to 3PL. Inventory Auditing - Work with 3PL to audit and assess inventory accuracy and system transactions are completed correctly. Communicate with multiple sites - Ensure all deliveries are completed correctly and in a timely manner. And feed back any issues to 3PL and work on rectifying any issues that need to be addressed. Ensure Teamwork for Greater Success - Collaboration is necessary such that the 3PL partner should always be on the lookout for opportunities to work with the company side by side and help in continuous improvements. What You Must Have Bachelor’s degree in Supply Chain Management, Operations, Engineering or Business is required. Minimum 10+ years of experience in Technical Operations, Fleet Operations, Logistics or Indirect Purchasing managing multiple global customer segments such as transportation, service parts, prototypes, capital equipment, fleet maintenance, and service facilities. Have +3 years of experience in managing a third party logistics company for an OEM 10+ years of operational experience within logistics, fleet maintenance, or technical operations. Ability to define, measure and analyze processes to identify improvement opportunities Technical background and understanding of MHEs and other warehouse Automations e.g. JIT (Just In Time - Deliveries) Packaging, Automation etc. Demonstrated Experience: In program management including critical thinking, strong written and verbal communications, and ability to lead within a matrixed team. Ability to draft a statement of work, master services agreement, RFQ package and negotiate contract terms and contract management. Excellent communication and interpersonal skills with success in working across organizations at all levels. Ability to manage and prioritize multiple projects, effective project planning in terms of resources, strategies, cost, and time with ability to meet project timelines. Strong computer proficiency Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and final customer (Service / Maintenance) Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Inventory Manager II

Full time role
San Francisco, CA
Sep 24, 2022
We're Cruise, a self-driving service designed for the cities we love. We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About The Role We are currently seeking an Inventory Manager. This position requires an experienced professional with the ability to handle the day-to-day chaos that comes with the growth profile of a start-up company moving towards commercialization.  The successful candidate will have spent considerable time launching new operations and/or new products in an automotive, fleet, or technology product environment. This position requires partnership with Supply Demand Planning, Purchasing, Engineering, Fleet, Commercial Operations, Finance, and Regulatory Affairs to implement new processes and manage changes. While adhering to a high level of inventory accuracy across multiple sites. What You’ll Be Doing Managing multiple small warehouse hub operations, in a way that best suits the company's vision and policies Modernizing inventory and fulfillment operations and warehouse technologies Overseeing receipt and proper storage of service and maintenance products Be an integral part of choosing and implementing an inventory control system Controlling and verifying the inventory levels by conducting regular physical counts and reconciling with the data system Maintaining physical conditions at all sites: 1) general cleanliness and 2) organization, layout and design in a way that will ensure maximum space utilization Writing and establishing SOPs for all process and procedures and protocols for proper storage and fulfillment Coordinating with the Shipping/Logistics Supervisor and Manager to schedule outbound orders on milk runs and hot shot orders Working directly with the Purchasing department to ensure proper stocking levels are maintained and servicing and maintenance teams are never out of parts needed Managing fulfillment staff and their daily operations: assign tasks accordingly, monitoring tasks, and appraise job results Complying to all company policies as well as any federal, state or local requirements/legislation What You Must Have Bachelor’s degree in Supply Chain Management, Operations, Engineering or Business is required Minimum 8+ years of proven work experience as an Inventory Manager 8+ years of operational experience within logistics, fleet maintenance, or technical operations Experience with 5S, GK, and/or Lean Have extensive experiences with both internal and external audits of inventory Hands on experience with warehouse management software and databases Leadership skills and ability manage staff Proven ability to implement process improvements and standardize over multiple sites Demonstrated Experience: In program management including critical thinking, strong written and verbal communications, and ability to lead within a matrixed team. Comfort/familiarity with constructing presentations, organization communications, and business cases Ability to prioritize tasks to achieve deadlines in a fast movinging and ever changing environment Strong analytical capabilities and critical thinking skills Excellent communication and interpersonal skills with success in working across organizations at all levels Ability to manage and prioritize multiple projects, effective project planning in terms of resources, strategies, cost, and time with ability to meet project timelines. Strong computer proficiency Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits 401(k) Cruise matching program Medical / dental / vision, AD+D and Life One Medical membership Subsidized mental health benefits Flexible vacation and company paid holidays Healthy meals and snacks provided for non-remote employees Paid parental, jury duty, bereavement, family care and medical leave Fertility Benefits Dependent Care Flexible Spending Account, subsidized by Cruise Flexible Spending Account Monthly wellness stipend Pre-tax Commuter Benefit Plan for non-remote employees CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time. We’re Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale. We’re Funded GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed. We’re Independent We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it. We’re Vested You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. Recurring Liquidity Opportunity (RLO) - a unique equity program where employees, both current and former, have the option to sell any amount of their vested equity on a recurring basis, currently quarterly. Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws. Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Vaccine Mandate. At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

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