At Zoomo, we’re pedaling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen.
Zoomo is the world’s leading provider of e-bikes for delivery. We’re a fast-growing start-up with operations in the US, UK, France, Spain, Germany, and Australia. And we’re just getting started.
We’ve raised >US$100m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. Now we’re looking for more passionate self-starters to lead our business to the next level.
Expect to join a fast-paced and supportive environment where opportunities are unlimited and your career development is our priority.
This person will lead our growing Customer Success team which is responsible for building our fastest growing vertical - Zoomo Enterprise. This role will lead our team of customer success managers supporting our top-tier accounts on everything from after-sales support, account management, data insights, and most importantly, long-term success. No job for our customers is too big or too small - whether running across the city to help a customer with a technical bike problem or preparing thousands of bikes for the pressures of winter. This is an exciting opportunity to be at the heart Zoomo’s exponential growth in North America!
You will apply your experience in team management, operations, customer success, partnership management, and growth strategy to help drive Enterprise growth in North America.
You will guide your team to manage relationships and deliver operational excellence. You will get your hands dirty. If you’re looking for ownership and the opportunity to manage a team, deliver operations and build relationships, then this role is for you.
Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don’t think you tick all the boxes but believe that you have the skills and capabilities to make an impact, we’d love to hear from you.