Spin is a micromobilty company that operates fleets of rental electric bikes and electric scooters in cities and campuses across the United States and Canada. Spin launched the first-ever stationless bike share program in the United States and was instrumental in crafting the world’s first mobility permitting system that is now used around the world. Spin is known for its city- and campus-friendly approach to micromobility, and was the first operator to deploy a number of technology innovations to improve rider compliance, such as sidewalk riding detection technology. Spin consists of a diverse team of experienced professionals from the public sector, private sectors, and the transportation advocacy world, all of whom are committed to fulfilling the company’s mission - to help create a world full of 15-minute cities.
For more information visit https://www.spin.app
About the Role:
The Product Operations Manager is responsible for managing and executing critical programs that impact company-wide KPI’s that interface with product, operations, data, and engineering team members. This role sits on the Product Operations Team within the Product division, and is tasked with understanding Operations teams’ needs, prioritizing those needs with product managers, and overseeing the execution of those initiatives. The Manager will be essential in sourcing feedback, developing solutions, and rolling out new dashboards, tools, and processes to Operations teams.
Examples include: implementing third-party solutions, operationalizing data tools, developing and rolling out internally developed tools, and developing field-tested SOPs for operations staff.
Benefits & Perks
Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.
Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com.