Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. The Director, Innovation Programs (Credit Services) will be a senior member of a cross-functional innovation team and will own credit card products at Aspiration, building strategic partnerships with teams across Aspiration to design, launch and manage credit products. The ideal candidate for this role will have a background building credit card programs.
What You'll Do
Lead our credit product line and own the success of Aspiration Credit Card products from end-to-end.
Be the general manager of our credit card products. Own the vision, strategy, and execution of the credit product platform with a sense of autonomy, mastery, and purpose and ensure the roadmap is aligned with our customers.
Set the long-term strategy of the credit product portfolio, while also leading your team through the near-term strategy, execution and performance against your objectives and KPIs.
Perform qualitative and quantitative research to identify, prioritize, and iterate on opportunities.
Drive end-to-end product development with a team of world-class designers, engineers, and analysts. Build and sustain productive collaborative relationships within product as well as across Design, Engineering, Data, Marketing, Business Operations, Legal, Compliance and Risk.
Own and manage credit partner relationships (i.e. with Bank partners, critical vendors, etc.), and act as liaison between partners and the Aspiration internal stakeholders
Ensure that Aspiration customers have a remarkably intuitive, fast, and reliable experience engaging with Aspiration’s credit products.
Analyze and evaluate new concepts to determine feasibility and market potential.
Coordinate the development of operational systems and procedures between multiple users and delivery departmentsDevelop new services and products based on business goals and objectives.
Maintain an awareness of major industry trends and evaluate enhancement opportunities.
What You'll Bring
Experience in building credit products, with demonstrable success and growth - attributed directly to your personal contributions.
Track record of influencing and inspiring cross-functional collaboration to ensure products are improved and launched with highest level of quality and within defined timelines.
10+ years of credit management and product development experience. Some degree of fintech experience is essential.
5+ years of experience managing PMs, team OKRs, goals, and objectives.
Experience building, launching and running consumer credit products.
Strong desire to understand and revolutionize the financial industry.
Proven ability to create high quality, high impact experiences with considered haste.
Ability to lead in a collaborative team environment.
A primal obsession with our customer’s financial success.
Startup/tech company experience a plus.
What You'll Get
Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm.
Opportunity to be part of and to contribute to ESG, as a steward of social and environmental change.
Participation opportunities in Diversity, Equity and Inclusion employee activities and events
Robust benefit offerings, including medical, dental, vision and 401k.
Parental Leave expansion (12 weeks of paid leave over the course of a year)
Pet Insurance and other voluntary benefit plan offerings
Unlimited vacation time and 80 hours of sick time annually
12 Paid Holidays
Work from home setup and equipment reimbursement
Semi - annual performance reviews
Employee Referral Bonus Program
Aspiration is proud to be an ESG company. We are an equal opportunity workplace. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify. Find more information here! #BI-Remote #LI-Remote