Quality Assurance Specialist

Any of our offices
4 days ago
Full time role


OVO Energy

Bristol, Bristol, City of, United Kingdom

OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set ...

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Job Description

Working location: Flexible 

We’re making zero carbon happen

We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast. 

We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

Do great green things with OVO Energy

So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

Everyone belongs at OVO

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. 

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.

Where in the world of OVO will I be working?

The OVO Group’s mission is to drive progress towards net zero carbon living. To reach zero, we need everyone to come together. Not as customers buying energy, but as members with a common goal. OVO Metering is at the heart of bringing Britain’s energy system into the 21st Century. Field Operations is an integral part in crafting a smart energy system which will mean that our energy networks are run in a completely new way.

What will I be doing?

You’ll be working in the Quality Assurance and Change Delivery team looking at innovations and system improvements for the Field Operations business, delivering excellent customer outcomes every day. This role includes all internal tooling, third party systems and interfaces as well as with other systems and products within the wider Ovo retail teams (inc. subsidiary companies within the Group). You will be the voice of the customer, ensuring changes meet quality standards and is conscientious to any business or process areas.

Key responsibilities include:

  • Reviewing user stories and solution designs to ensure they are testable and verifiable (acceptance criteria are present for example) 
  • Authoring test cases and planning test runs to ensure coverage is sufficient to prove the quality of the user story 
  • Executing test runs and managing the bug process for the squad to ensure timely and quality deliverables 
  • Creating test reports to provide management with information to help them make decisions on releases 
  • Assisting with release planning to ensure a smooth delivery, ensuring that good levels of post-release checks are in place and that it’s been made “safe to fail” where possible
  • Ensuring that any known issues are communicated clearly to the support teams when releasing new features / projects to ensure a smoother release process 
  • Helping create comprehensive documentation that can be used by all members of the QA Team to assist with testing activities

Is this the job for me?

The ideal candidate is customer obsessed, highly organized, works optimally with internal and external stakeholders and has the ability to shift gears at a moment's notice. They enjoy the challenges of developing and improving processes in a dynamic organisation. They have outstanding written and verbal communication skills, outstanding attention to detail, and the ability to prioritize their own schedule within a dynamic and ambiguous areas is imperative.

Ideally you will have/be: 

  • A good understanding of Agile principles and how software is delivered 
  • Proven experience with IT (field systems experience is important)
  • Highly self motivated individual who is keen to achieve targets and is proactive in improving their own performance 
  • Used to working as part of a team and is willing to be pragmatic to achieve team targets 
  • Able to quickly change focus but not lose sight of what needs to be done 
  • Take initiative when confronted with new challenges

Brilliant benefits for a world-changing team

Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.

For starters, you’ll get 34 days of holiday (including bank holidays).

Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans 

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

OVO Energy

Bristol, Bristol, City of, United Kingdom

OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set ...

View Company Profile