We’re making zero carbon happen
We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast.
We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?
So much has changed since we launched in 2009. Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.
Everyone belongs at OVO
Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences.
We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.
Where in the world of OVO will I be working?
The Telecoms team sits under the SSE brand of OVO, and has existed for about the past 10 years, building up a reputation for great value products and exceptional customer experience. The Titan Team is part of the Telecoms team, and works closely with customer service, IT, propositions, legal and regulatory to deliver a platform that provides high levels of automation and quality experience for our members.
What will I be doing?
We are looking for an enthusiastic Developer to join our team who is ready to learn new skills and technologies to help deliver huge change in our telecoms customer service operations and support the creation of our new billing platform. The Titan application is based on Pega, and developing in Pega will be the majority of your work.
The role will be to expand the existing Titan application, to allow it to manage more of the onboarding process, and connect to a new billing system, and link into OVO’s wider systems ensuring continuity of our member’s experience.
We are looking for motivated individuals with a thirst for learning new things and becoming the best they can be. You will be interested in software development and have an eye for detail, and will love working in a small close knit team. You will be eager to learn how to develop our Titan platform using PegaSystems’ PegaRULES Process Commander (PRPC).
You will have had exposure to a customer service environment and understand the key requirements of how to help agents and customers translate their needs into processes and think about the impacts these will have. You will have great communication skills and be happy working in a close team environment taking on roles that stretch you and help you broaden your skills.
Key responsibilities include:
Is this the job for me?
You will ideally have telecoms experience or experience in development in Pega and have a logical approach to problem solving. Ideally your background will be in a systems project delivery environment and be flexible and adaptable to an agile way of working.
You will help to drive the effective delivery of our product backlog for our low code platform and its integration with our legacy IT platforms helping the team understand the capabilities and weaknesses to improve and deliver an increasing cadence as they grow their knowledge and skills.
Brilliant benefits for a world-changing team
Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.
For starters, you’ll get 34 days of holiday (including bank holidays).
Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.
Here’s a taster of what’s on offer:
For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more
For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations
For your home
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans
Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.
Oh, and one last thing...
We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!