Inside Sales Associate

Does working for a fast paced, growing company that is making a difference in our environment excite you? Do you have a passion for making our environment better for this generation and the ones that follow? If you’re excited about career growth, group volunteering, and the occasional ping pong after hours, then this is the job for you. Let’s make a difference together. Join our team! 

SUMMARY

The Inside Sales Associate will respond to inbound call center leads in order to enroll new customers in Nexamp’s Community Solar program.  This work includes handling phone calls, chats, and e-mails from prospective customers to answer questions, capitalize on customer interest, and maintain excellent product knowledge to engage and ultimately close customers for Nexamp’s Community Solar program.

RESPONSIBILITIES

• Respond to a high volume of initial inbound calls, chats, and e-mails of prospective clients and ensure a timely resolution
• Create inbound customer leads in our CRM and nurture these leads to close
• Conduct energy use/cost analyses to ensure Community Solar subscribers are receiving benefits tailored to their needs
• Process customers that have signed contracts through our online registration process by ensuring customer eligibility and finalizing enrollment
• Follow up on digitally generated leads via phone and email at various points in the sales funnel and nurture these leads to close

QUALIFICATIONS

• Associate degree or equivalent working experience
• 1 year of previous professional work experience is preferred
• Prior experience specifically in the energy sector, education, or sales is a plus
• Interest in renewable energy and/or climate action is preferred
• Spanish language fluency is strongly preferred
• Familiarity with Salesforce or another CRM platform

If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application.  We encourage people from minority or marginalized groups to apply.

At Nexamp, our mission is building the future of energy, so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

PERKS & COMPENSATION

Not only will you get to work with a group of innovative, dedicated, and motivated peers, you will also have access to all the benefits that Nexamp offers! This includes: our competitive compensation package; a 401(k) employer-match; health, dental, & vision insurance starting day one; Flexible Paid Time Off and Holiday PTO; Commuter Benefits, Cell Phone Reimbursement; as well as a hybrid work environment, headquartered in Boston, MA with a fun, collaborative, downtown office! We provide healthy snacks, coffee, yoga sessions, volunteer opportunities, company outings, and more!

NEXAMP VALUES AND MISSION

Building the future of energy so it is clean, simple and accessible.

Nexamp is building the energy infrastructure of tomorrow and reinventing the way people interact with the electricity that powers their lives. By deploying a distributed network of locally sourced clean energy, we seek to reduce the negative effects of climate change. Our team’s diverse experience drives innovation from the ground up and with a singular passion: to deliver an accessible and sustainable energy future for all.