Systems Administrator/SaaS Administrator

New York, NY
about 1 month ago
Full time role


Founded in 2014, Generate builds, owns, and operates sustainable infrastructure to deliver affordable and reliable resource solutions for companies, governments, ...

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Job Description


Generate Capital is a leading investment and operating platform for sustainable infrastructure. Founded in 2014, Generate has been accelerating the Infrastructure Revolution for years, partnering with pre-eminent innovators with a diversified fleet of over 2,000 sustainable infrastructure assets, serving more than 1000 customers and communities. We are the one-stop shop for technology companies, developers and integrators for capital and help to deploy sustainable infrastructure and for customers to meet resilience, decarbonization and cost savings goals.

Climate change, and the related resource challenges of food insecurity, energy poverty, and water scarcity, require an unrelenting focus on delivering solutions at the urgency and scale required. At Generate, we believe that we can solve the world’s most pressing resource issues by taking a systems-level approach, one that has the appropriate time horizon and the financial, operational and human capacity to comprehensively address the challenges before us. We recognize that our stakeholder alignment is our license to operate: customers, communities, innovators, developers, employees, capital partners and the planet all must win.

We do work others can’t. Generate is the long-term, flexible, operationally capable, and values-driven partner for pioneering project developers and solutions providers, offering an empathetic and experienced approach to solving the world’s most important problems.

Joining Generate is an opportunity to help build a cutting-edge, values-driven organization that is redefining the economics of sustainable infrastructure. At Generate we take a long-term approach to our people and are committed to building a diverse, equitable, and empathetic workforce that is willing to roll up our sleeves and do what it takes to get infrastructure projects built. We integrate our values – integrity, collaboration, excellence, intellectual honesty, and accountability – at all levels, in all of our decisions. Certified as a Great Place to Work, Generate offers employees a collaborative culture, opportunities for personal growth and exposure to ongoing learning opportunities.


What you can expect from us:

  • The ability to truly “do well by doing good”; indeed, we really are changing the world
  • An opportunity to help build a cutting edge, values-driven organization that is leading the Resource Revolution and redefining the economics of distributed, sustainable infrastructure
  • The integration of our values – integrity, collaboration, excellence, intellectual honesty, and accountability – at all levels and with our many stakeholders
  • An opportunity for entrepreneurship and leadership in building out and managing the company’s operational infrastructure and the teams to support it
  • A commitment to your professional development, ongoing learning opportunities, and overall growth as a person
  • The ability to work with a team with decades of collective experience financing and managing billions of dollars of sustainable infrastructure, leading successful startups, and growing great people
  • Competitive pay and benefits

We are looking for someone who is passionate about technology, organized and detail-oriented, who loves to make chaotic situations run smoothly, and understands the value of strong processes. IT is at the center of our workforce as they leverage our technology stack to perform their daily work functions. This person will continually work to enhance, enrich, and monitor our hardware and software with strong attention to detail as we continue to grow and evolve. Due to the rapid growth of Generate this person will need to be adaptable to almost any situation. Lastly, the ideal candidate is passionate about Generate Capital’s mission and is looking to apply their expertise and experience to help grow and scale data services to meet the needs of the business.

What you will be doing at Generate Capital as the Systems Administrator/SaaS Administrator

  • Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades
  • Diagnose and correct computer systems issues.
  • Provide hands-on system administration support, system maintenance and operations support.
  • Recommend software and hardware enhancements.
  • Onboarding and offboarding automation
  • Provides overflow end-user support for our level 1 support technicians.
  • Provide recommendations and implementation of Cybersecurity initiatives
  • Responsible for monitoring and maintaining network and SaaS systems
  • Developing and maintain technical documentation of the system environment
  • Provide other technical services as required for the successful completion of projects
Candidate qualifications & core characteristics:
  • A demonstrated passion for, or commitment to, our mission
  • Bachelor's degree in computer science or related field preferred; or the equivalent years of relevant work experience and/or education required.
  • 5+ years of experience in Microsoft systems administrator or similar role
  • Okta SSO & MFA administration experience
  • Office 365 administration experience
  • Intune and Endpoint Manager experience
  • Mimecast or equivalent experience
  • Microsoft Azure experience
  • End user support
  • Cisco Meraki experience
  • General networking experience including, DNS, DHCP, and Wifi
  • Unimpeachable integrity and glowing references
  • Outstanding communication and interpersonal skills, including empathy, intuition, and listening as well as strong writing, editing, and basic design skills.
  • High level of self-awareness and humility, with excitement about confronting uncomfortable situations or new challenges
  • Intellectual agility, curiosity, and creativity; problem-solving is your default mode
  • Entrepreneurial spirit: flexibility, comfort with risk, recognition that “perfect can be the enemy of the good”


Founded in 2014, Generate builds, owns, and operates sustainable infrastructure to deliver affordable and reliable resource solutions for companies, governments, ...

View Company Profile