Director of Operations

The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

Objectives of this role

• Collaborate with senior managers in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Work with project managers in the development of financial and budgetary plans
• Analyze current operational processes and performance, recommending solutions for improvement where necessary

Responsibilities

• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks; identifies opportunities for improvement.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales to achieve financial objectives.
• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
• Implements policies and procedures that will improve day-to-day operations. Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
• Collaborate on new directives, policies, or procedures with managers. For major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Requirements

• Extensive and diversified background with at least 8 years of related experience.
• Superior knowledge of multiple operational functions and principles, including business, early-stage startups, finances, customer service, and employee management
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Experience working in a startup environment or a realistic sense of what this means

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business administration or related field
• Superior verbal and written communication and interpersonal skills.
• Experience in developing budgets and business plans
• Excellent organizational skills and attention to detail.
• Superior negotiation skills for both internal and external purposes
• Excellent analytical, decision-making, and problem-solving skills.
• Strong working knowledge of data analysis and performance metrics, using business management software
• A passion for solving climate change!