General Manager Germany

Berlin, Germany
25 days ago
Full time role

Job Description


At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.

In the short span since the founders went full time in 2019, Zoomo has raised over $100M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, France, Germany, Spain, United Kingdom and the United States, where we are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Flink, Pizza Hut, Wholefoods, Just Eat, Getir, and many more.


Germany is one of the largest opportunities globally and we are looking for someone who can scale our existing operations. We want someone who excels at business development, building partnerships, knows how to grow a team and can build exceptional culture. In this critical strategic leadership role, you will be responsible for overall market performance and growth.

You are a creative, big-picture individual who is excited to be accountable for your own team and P&L. This includes not only financial management but also team leadership across departments (including sales, partnerships, operations, local marketing and government relations). We're now in hyper growth mode across the business and this is a land grab! We encourage you to do deals and think big.

You'll report into the Regional Director for Europe and join a highly talented, close knit peer group of GMs globally, all of whom have been in your position and will play a big part in your success.

Based in Germany and responsible for Zoomo's German Operations in the following areas:

  • Define and lead Zoomo's market growth strategy across business development, operations, marketing, hiring, support, and much more with the full support of the Regional Director and revenue team.
  • Define and implement Zoomo's business and operational strategy in your market: build a national fleet operation, define and implement a warehouse strategy and build internal operational capabilities - all with the goal of creating best-in-class and highly efficient operations
  • Act as a business owner: develop new ideas relentlessly to push operational standards to the next level, shape the business model, and execute accordingly
  • Develop and execute the Germany strategy: develop your strategy to 10x the business. Execute on marketing and growth initiatives, build new partnerships and close big deals to get you there
  • Operationalise the Zoomo Playbook: localise, refine and operationalise the Zoomo Playbook for your market - operating model, pricing and plans, product - to ensure the greatest customer experience and share of wallet.
  • Launch: Execute the Launch Playbook for your market and launch in every major city in Germany
  • Build a high performing team: Manage and grow a team of world class operational leaders. You will be responsible for shaping the organisation and defining hiring needs in your market, while also setting the future strategy; leading by example and establishing a fun, inclusive, and safe work environment
  • Share information: Synthesise feedback and recommendations to central operations, business, product and engineering teams
  • Be a culture carrier: Create a fun, inclusive, and safe workplace


  • A minimum of 5 years of proven success in a similar role - leading growth, business development, operations/logistics, leading diverse teams, developing procedures, optimising systems, and achieving benchmark operational goals
  • Experience in growing a team, you will need to hire the German team
  • Strong operational mindset. Enjoying self-development through managing the beauty and constraints of a 24/7 business
  • Exceptional organisational skills
  • An over-communicator who has strong presentation skills and the ability to articulate, present and debate recommendations at all levels of the business
  • Leadership by example. Able to motivate, inspire and create an inclusive, positive & supportive work environment for all
  • Fluent in German and English
  • A passion for e-mobility, Zoomo's mission
  • Someone who can live Zoomo's Values


Traits that we are looking for:

  • Proactive and passionate self-starter with bias towards action and constant prioritisation.
  • Track record of “getting things done, know when you have enough insight to make a call and apply the 80 / 20 rule – rapid high-quality decisions
  • Analytical - Able to ‘think big’ as well as execute ‘on-the-fly’
  • Strategic thinker - Can stay one step ahead when thinking about the impact of the changes
  • Adaptable fixer - enthusiastic, flexible & adaptable with the ability to remove barriers & bottlenecks via facilitation, creativity & resourcefulness.
  • Can build “stuff” - approaches, processes, tools and change methodologies
  • Inquisitive - infectiously curious, thoughtful and happy to question the status-quo
  • Has fun and enjoys working in a collaborative environment.

You don’t need to have been a GM before, but a passion for owning a business, a talent for building partnerships and obsession with customer success are essential!


At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

  • Competitive salary on offer, plus equity options.
  • Flexible working hours and a hybrid remote/office work model.
  • Tech Allowance for BYO device
  • Monthly Wellbeing Allowance
  • Pet-friendly office at HQ
  • The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
  • The full support of an experienced management team in helping you meet your targets and your professional development goals

Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.