Store Manager

Zoomo light electric vehicles are creating a transportation revolution in the delivery industry by providing a cost-efficient, eco-friendly solution for delivering food and packages, able to easily navigate dense urban environments by avoiding congested roads, electric bikes and scooters are the future of last-mile delivery.

During our rapid growth, we've become the trusted partner for some of the world’s most innovative companies like Doordash and UberEats and with expanding operations across the Americas, Europe, and the Pacific we need more passionate superstars, to join the ride in Australia!

Why Zoomo

Career - Our retail business is booming, which means our best and brightest move up quickly.

Learn - We embrace curiosity, so teaching what we've learnt is embedded in our DNA.

Change - Join an organisation trying to build a sustainable future by getting polluting vehicles off our city streets.

Reward - You'll be rewarded with a competitive salary; including extra bonuses and heaps of work perks.

The Role

As the Store Manager, you'll lead from the front, ensuring that we continue to provide exceptional customer service to our riders, motivating the team to achieve store targets and working intentionally to create a culture of team engagement and performance. You will diligently manage the daily operations of the store, maintaining high standards of presentation and organisation.

You'll be a creative solutions-focused leader, implementing policies and procedures to optimise store performance, willing to accept nothing but the best possible outcomes for Zoomo. You will love a challenge, embrace change and demonstrate an ownership mindset at all times.

Responsibilities

• Manage day-to-day operations of the store, including rentals, customer service, inventory management, and staff supervision
• Ensure a positive customer experience by providing exceptional service and product knowledge
• Develop and implement strategies to drive rental growth and meet revenue targets
• Maintain accurate inventory levels, conduct regular audits, and create replenishment plans
• Train, coach, and mentor staff to achieve their full potential and meet rental targets
• Create a positive and collaborative work environment that fosters teamwork and professional growth
• Plan and execute in-store events, promotions, and marketing initiatives
• Ensure compliance with company policies, procedures, and standards

Requirements

• Proven experience as a successful retail manager
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Excellent problem-solving skills
• Ability to work under pressure and multi-task
• Attention to detail and strong organisational abilities
• Experience working in the cycling or last-mile delivery industries is highly desirable

Benefits

• A competitive salary package + bonuses + perks
• Supercharged career progression opportunities across the globe
• A culture that is genuinely focused on people before the process, led by passionate mentors and coaches
• An organisation making change happen, at the frontier of micro-mobility innovation
• Zoomo's employee wellness program

Zoomo is an equal opportunity employer and embraces diversity in all its forms.