OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set ...View Company Profile
We’re making zero carbon happen
We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast.
We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?
Do great green things with OVO Energy
So much has changed since we launched in 2009. Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.
Everyone belongs at OVO
Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences.
We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.
Where in the world of OVO will I be working?
You’ll be working as part of the OVO Energy Solutions team where your key objective is to provide energy saving advice tailored to a customer's home. This will include making efficiency recommendations and providing an assessment of the retrofit suitability of the property.
Your team could be the first point of contact for our OVO Energy customers, so you'll be expected to promote the benefits of low-carbon retrofit in order to help the wider team facilitate the delivery of Government initiatives such as the Energy Company Obligation (ECO) scheme.
By doing this we will help our members to reduce carbon emissions and save money on their fuel bills
What will I be doing?
At OVO Energy Solutions, we’re on a mission to make our members' homes more energy efficient. The more energy efficient the home, the less heat will escape, and the less energy the home will need to use.
That will result in our members saving money and cutting carbon but every home is different so we’ve launched the OVO Energy Experts service.
This service gives our customers the chance to request a free visit from one of our experts, who will give energy saving advice tailored to the customers home.
Key responsibilities include:
Is this the job for me?
Life at OVO can be quite fast-paced, where change happens quickly and so you’re comfortable dealing with ambiguity. You thrive on challenges and making a difference for our customers - our customers are at the heart of what we do, so we’re looking for somebody with a passion for providing the best service possible for our customers.
You will need to be a fully qualified Level 3, Domestic Energy Assessor and have previous experience in a customer facing role, You'll be confident at ensuring dealings with our customers and use of their data is fair and compliant, and you should also have a proven understanding of the Data Protection Act.
An understanding of the Energy Company Obligation would be a plus but it's far more crucial that the applicant has a passion to help our members to reduce carbon emissions and save money on their fuel bills.
Ideally you will:
The energy sector is dynamic and can be complex; there is a lot to learn, so it’s a huge plus if you’re a quick learner and able to retain a wealth of information.
Brilliant benefits for a world-changing team
Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.
For starters, you’ll get 34 days of holiday (including bank holidays).
Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.
Here’s a taster of what’s on offer:
For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more
For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations
For your home
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans
Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.
Oh, and one last thing...
We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!