Data Insights Manager

We’re making zero carbon happen

We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast. 

We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

Do great green things with OVO Energy

So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

Everyone belongs at OVO

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. 

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.

Where in the world of OVO will I be working?

This role sits within the Smart Metering business unit working within the Smart Performance and Analytics team. The role focuses on supporting the Revenue Assurance team to reduce and maintain a revenue gap to an industry baseline.

The purpose of this role is to provide data analysis to understand our performance, highlight areas to focus on, as well as building reporting to monitor the performance. You will support in maintaining a backlog of work, and prioritising areas dependent on the demands of stakeholders.

This role will also play a vital part in the development and refinement of user stories, analysis of the outcomes from changes, validation of data and supporting the migration of data.

What will I be doing?

Key responsibilities of the role include:

• Responsible for providing insightful data analysis and insights for the Revenue Assurance team, allowing us to understand root causes and focus areas
• Work across stakeholders to help define user stories and their acceptance criteria, and manage backlogs and workloads across the team, strongly aligned to business strategies
• Lead a team of both onshore and offshore data analysts 
• Monitor work performance regularly and manage the teams velocity 
• Coordinate the month end financial reconciliation, working with key stakeholders across the functions/value streams to explain variance & trends
• Be point of contact, and lead on providing commentary and reporting around our performance across all stakeholders, including at exec level where required

Is this the job for me?

Essential skills and experience:

• Good working knowledge of key MI tools including SQL Server, BigQuery & Tableau
• Confidence in communicating significant data insights, confident in drawing out key insights to drive next action
• Ability to resolve business challenges through value adding data insight
• Strong experience in using data to make informed decisions and recommendations
• Ability to operate, influence and collaborate at all levels
• Experience of working in an agile environment 
• Commercially astute, with a strong understanding of delivering value for the business needs
• An independent thinker 
• Experience in coaching and mentoring data analysts to make sure they reach their full potential 

Ideally you will have…

• Deep understanding of smart metering systems for both SMETS1 and SMETS2 (DCC, Adapters etc.)
• Deep understanding of drivers of gap and revenue leakage and methods to fix
• Good working knowledge of tool such as Tableau or other data visualisation tools
• A strong understanding of software development and system automation  
• Experience working with complex systems\ large numerical datasets and full life cycle experience
• A degree or equivalent qualification or experience in data analysis or related discipline

Brilliant benefits for a world-changing team

Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.

For starters, you’ll get 34 days of holiday (including bank holidays).

Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans 

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!