Key Account Team Lead - Quick Service Restaurant

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

Why do we need to do that? Because more than 1/3 of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions come from food waste!

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. But we’re more than an app: we are a certified B Corporation and our mission is to inspire and empower everyone to take action against food waste, so we’re doing all we can to create educational tools, make our knowledge as accessible as possible, find new business solutions and even change legislation to reduce food waste.

We’re growing fast, with our community of 72 million users in 17 countries saving more than 199 million meals from going to waste! But there’s still a lot more we want to achieve.

Reporting directly to our Head of Key Accounts, you will join the French Key Accounts team to accomplish this ambitious mission and also become part of our Waste Warriors tribe of 1400+ employees across 17 countries. 

Your mission:

As a Key Account Team Lead, you are responsible for major restaurant chains in France (sushi, fast food, on the go…) standing for a big potential for the future of Too Good To Go, while recruiting, mentoring and developing a current team of 8+ Waste Warriors (Key Account Managers, Business Developers and Key Partner Manager) 🚀

Your role:

• Team leadership: ensure the team have the right tools and are in the best possible conditions to succeed through coaching, training & giving continuous feedback. You set the goals and objectives and are accountable for their overall performance.
• Partnering: Develop successful and strong relationships and be the main contact point for all departments into the key account (Marketing, CSR, Legal, Operations, Purchasing, Management….)
• Account Management: ensuring the partnership is strong and delivering strategies to grow the accounts (acquisition and optimisation). The focus should be on maximising our store coverage and overall supply, and guiding them on a zero waste approach. Within QSR scope specifically, you’ll have plenty of chains still to be onboarded on the app with a huge potential of development. 
• Mapping & forecasting: Build and manage a robust franchised store pipeline and manage the growth of your business unit through sales & success processes.
• Pitching: create and deliver high quality, professional presentations to our partners, and confidently speak about the business and food waste proposition.
• Supporting rollouts: working with the team and the key accounts to plan, schedule and execute store rollouts and re-trainings at scale
• Marketing: Develop and coordinate a specific communication strategy based on the account needs in collaboration with our marketing department

• Contributing to the French Key Account strategy and supporting collaboration at global level for your accounts

Requirements:

Working skills

• You have a solid experience in Key Account Management and a in-depth knowledge and understanding of Horeca sector
• You have a strong experience in leading a Sales team in a scale-up or fast-growth business, demonstrating an ability to motivate, drive performance, and coordinate individual and collective objectives 
• You have the ability to lead negotiations skilfully and create and deliver high impact pitches. 
• You have an excellent commercial acumen and strategic thinking, with a track record of unlocking opportunity, overcoming commercial and operational challenges, and delivering value and growth.
• You think analytically and are solution-oriented, with strong project management skills.
• You have strong organisational skills and ability to work independently and efficiently
• You’re a world-class communicator: you have the ability to engage stakeholders at varying levels in an organisation
• You are experienced in using a CRM/Sales tool, Salesforce a major plus.
• You have a true passion for sustainability - you understand the urgency of action for the planet.

Values:

You should have

•  A true passion for sustainability and fighting food waste is a MUST - you know that food waste is a big beast to fight and that we can do it only if we fight together as Waste Warriors with no ego.
• You care, always look out for our consumers, our partners and colleagues. Caring is also about the way we do business. You do the right thing and eager to make yourself and people grow
• You want to raise the bar, we have sky-high expectations and we shoot to exceed them. This means taking big bets and demanding excellence from ourselves and others. We always push for more. Every single time. You work smart, smash barriers and elevate one another.
• You know how to keep it simple: our ambitions are bold but our solutions are simple. We want to keep it that way. You only see solutions and know how to break problems into smaller bits.
• You want to be part of building a legacy: we’re doing big things and we know it. We have an incredible opportunity to inspire the world and we’re proud of the change we’re driving. This place is special and we enjoy being part of the ride every day.

What we offer :

• A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change
• The experience of being part of an international company with +1200 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!
• Strong personal as well as professional development in a thriving, high-growth scale-up environment
• An open company culture where you have the independence and room to unleash your creativity
• A strong team culture where successes are celebrated together

How to apply :

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go
• Submit your CV and Cover letter in English
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging

#LI-PC1