Job Description
Job Description:
- Organize software introductional calls for new customer onboarding
- Own overall service relationship with assigned customer to maximize satisfaction, adoption and retention
- Continually funnel customer expectations to product management team
- Work together with customers, sales, and engineering teams to identify and deliver continuous value to customers
- Collaborate with the sales team for business case creation and validation
- Implement engagement strategies with customers to deepen customer engagement and usage
- Provide up-sale leads to sales team
- Work to identify and/or develop upsell opportunities
Requirements:
- Excellent interpersonal and written communication in Portuguese and English (C2)
- At least 3+ years experience in utility-scale solar PV power plant design and (or) development projects
- Advanced knowledge of AutoCAD
- Experience with B2B sales and customer support
- Passion for finding the best solution to customer questions/issues
- Ability to manage multiple priorities in a fast-paced environment with flawless execution
- Analytical mind with creative problem-solving abilities
- Strong work ethic with high energy and willingness to learn on the job
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Sociable, curious, creative, and passionate
What we offer:
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A top-notch office in Bokšto Skveras, Vilnius and Magnum, Kaunas
- Employee Stock Option Plan (ESOP)
- Flex benefit package
- Flexible work hours & remote work possibility
- Full training and onboarding program
- No-stress work environment
- Participation in trainings and international conferences
- Exclusive work only with international markets
- Considerable & steadily increasing salary
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Frequent in-office and after-hours activities with fun and vibrant team members
- Internal transparency with company results and salary system
- Additional paid vacation days for b-day, non-smokers, vaccination vacation etc.
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Pet-friendly environment
Salary range:
The salary proposal depends on the applicant's competencies and experience.
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