CRM & Automation Apprentice - October 2023

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel network, connecting over 100 million members across 22 countries looking to carpool or travel by bus. By sharing rides and filling empty seats on the road, our community avoids 1.6 million tons of CO2 emissions every year (as if Paris was free of road traffic for a year!)

We are a global and diverse team of 700+ people with 45+ nationalities, and headquartered in Paris. We’re constantly looking for new ways to leverage technology to create a more affordable, convenient, flexible and sustainable way to travel. And we are always on the lookout for people who care about making a positive impact.

Your Mission

We’re looking for a new intern to join the Automated Programs team.

📲 Automated Programs team

The mission of this team is to leverage our owned channels (email, push, inbox) to increase the activity of members on the platform & market new features to our members.

Your responsibilities

• You will work closely with the CRM automation managers to lead CRM automated programs on our owned channels (email, push notifications, in-product communications) for several markets

• You will be supporting the content creation process, coordinating with designers and copywriters

• You will be in charge of analyzing the programs performance & provide recommendations accordingly

• You will also contribute to the Benchmarking to gather CRM best practices on the market

Your qualifications

• You have at least one previous internship experience in a marketing, product or project management role

• You have excellent communication skills and enjoy sharing and learning from others

• You are detail oriented, organized, results-driven, and are able to prioritize in a changing environment

• You are fluent in English, French is a plus

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• *If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

• **Please note that having an apprenticeship agreement from your school or university is mandatory. We won’t be able to proceed with your application if you do not have this document.

What we have to offer

• 🌎 An international environment with over 45+ nationalities

• ⚖️ A hybrid, flexible workplace with family-friendly policies

• 💡 Learning opportunities via access to training, mentorship, internal development programs, or our weekly team-all BlaBlaTalks and Tech & Product Demos

• 🤝 Team-building events like our weekly afterworks, breakfasts, our annual Coding Night or Impact Day

• 🌱 A product and a workplace with a strong commitment to sustainability

• 🧭 Shared BlaBlaPrinciples that are the foundation of our culture and everyday decisions

• To know more, check out our 100 reasons to join BlaBlaCar!

Your Future Benefits

• Hybrid working setup

• Free unlimited carpooling & bus rides

• Local meal plan policies (Swile card in France)

• 50% transportation paid in France (Forfait Mobilité Durable)

• 1 vacation day/month

• Mental health support through Moka.care

Interested in joining the ride? Here’s what your hiring journey will look like:

• a 30-min video-call with Alessandra, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• a 30-min interview with your future manager, Guendalina, CRM & Automation Lead to get to know you, understand your expectations and answer your questions about the role

• A fully remote exercise to evaluate your technical skills

• A 45-min case study presentation (which you will be given 3 days to prepare for) to present to Guendalina and another team member

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.