Lead Product Designer

Title: Lead Product Designer

About Haven Energy:

Haven Energy is a well-funded, seed-stage startup focused on accelerating the adoption of home energy storage through a two-sided marketplace model. We believe that widespread, distributed storage will be a key part of our energy future, helping stabilize the electric grid in the face of increasing climate change-induced weather events, an aging transmission and distribution infrastructure and increased electric loads due to home electrification. For homeowners, on-site storage will help prevent blackouts, reduce residential electricity costs, reduce household CO2 emissions and provide a level of energy independence and security.

With our two-sided marketplace model, Haven guides homeowners through the selection, quoting, financing and scheduling of a home battery system install, and we pair homeowners with vetted, qualified electricians to perform the installation. We then work with homeowners to enroll their home battery systems into grid services programs, creating ways to monetize the asset for homeowners while improving grid resilience. We offer a phenomenal experience for both the homeowners and the installers, as both are key to our long term success. 

Summary of Role:

Haven is seeking a Lead Product Designer to work alongside Product Management, Engineering, and Service Design to shape the design of Haven’s products, consumer experience, installer experience as well as internal tools. You will be responsible for the design of core product flows and interactions, prototyping, and asset creation. As a very early member of a seed stage startup, you’ll be hands-on in concepting, designing and executing our first digital experiences, as well as their evolution and growth as the company expands. 

What You’ll Do:

• Provide thought leadership to define compelling products and the processes needed to create them. Design products will include Haven’s homeowner, installer and grid services experiences–Haven’s primary website, homeowner survey and quoting tools, customer accounts, installer portal, sales tools, energy monitoring and trading tools, etc.
• Design Enterprise-grade tools for data-heavy workflows. 
• Work in a highly collaborative fashion with product, engineering, service design, and project teams
• Use data analytics, consumer insights and research data to inform design decisions.

Qualifications:

• 5+ years of relevant product design experience.
• Experience designing and owning SaaS products that interface complex systems and large data sets.
• A portfolio of shipped products that demonstrates data-influenced decision making and an ability to balance beauty with usability.
• Clearly demonstrated holistic product design skills, with a bias towards making/creating.
• Core depth in UX/IxD, with ability to cover UI/Visual design/IA.
• Ability to plot and map a user journey from product discovery through enrollment, down multiple engagement routes and   through to journey completion.
• Have a show, don't tell approach. Your first instinct is to prototype/visualize things to help push the work forward.
• Ability to reduce complex problems into simple elegant products.
• Ability to manage and contribute to multiple projects concurrently.
• Comfort working in a dynamic startup environment with a lot of ambiguity.
• Experience in Marketplaces, Home Services, Enterprise applications, or Financial applications is preferred.

Equal Employment Opportunity

Haven embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.