Product Operations Assistant

12 days ago
Full time role


PVcase is a next generation PV software company. Driven by engineering know-how and cutting edge development team, we change the ...

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Job Description

The primary objective of the Product Operations Specialist role is to facilitate and maintain a continuous and meaningful engagement between our product teams and our esteemed customers.


  • Organize and schedule meetings and interviews with customers (emails and calls) for PVcase product team members.

  • Create and support the process of automating customer interview scheduling

  • Monitor the communication frequency by multiple product team members with the same customers

  • Work with Customer Relationship Management platform (CRM) “Salesforce” and process client information

  • Communicate with team members daily to understand who are the right people to contact

  • Use the PVcase customer relationship management system to maintain up to date information about customers.

  • Attend sales meetings and/or training to get in depth knowledge of company's products, target audience and ideal customers

  • Organize insights and user feedback around the product to enable product managers to make informed decisions and focus on the right problem for the right customer.


  • Strong communication and interpersonal skills.

  • Proficiency in English (verbal and written communication).

  • Experience in building relationships and setting up meetings with customers.

  • Experience in using tools such as Salesforce, Salesloft, Productboard, Mixpanel, Calendly would be an advantage.

  • Proactive, self-driven, critical thinker, able to operate with minimal guidance.

  • Experience in stakeholder management.

  • Experience in Customer Support, Customer Relationship Management, Administration would be an advantage.

About Us

Here at PVcase, we were laser-focused on building advanced solar design solutions since day one. Founded in 2018 by a group of dedicated solar engineers, we aimed to address the challenge of finding a modern engineering tool that could cater to customer requirements efficiently. Today, we proudly stand as a global solar technology company, boasting a diverse and talented workforce of over 150 professionals who serve customers in more than 70 countries. But our commitment goes beyond technology; we wholeheartedly invest in the growth and well-being of our people. Building upon the momentum of our Series B success, which saw us secure a $100 million in funding led by esteemed funds Highland Europe, Energize Ventures, and Elephant VC, we are proud to have reached a remarkable total investment sum of over $123 million. This significant financial backing, combined with our previous achievement of €20 million in our Series A, the largest solar software company fundraising round in Europe, solidifies our position as a global leader in the industry.

Get Ready To Enjoy

  • Employee Stock Option Plan (ESOP), owning a piece of the solar energy revolution.
  • Flex benefit package, customizing perks to match your unique style.
  • Flexible work hours, harmonizing your personal and professional life.
  • Ability to work remotely as long as you wish or join the hustle at our offices in Kaunas and Vilnius.
  • Full training and onboarding program for a seamless start.
  • Participation in international conferences and trainings - we will expand your horizons!
  • Exclusive work only with international markets.
  • Considerable & steadily increasing salary, recognizing and rewarding your dedication.
  • Frequent in-office and after-hours activities with fun and vibrant team members.
  • Additional paid vacation days, including birthdays and other occasions.
  • Environment, where your furry companions are welcomed with open arms.

Salary Range: Up to 3000 EUR gross/monthly and final offer will depend on expectations, competencies, and performance during the hiring process.

PVcase is a next generation PV software company. Driven by engineering know-how and cutting edge development team, we change the ...

View Company Profile

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