Sales Specialist - Heat Pumps

What you'll do

• Develop and establish your sales pipeline with customers - from lead through to delivery and deliver sales in line with KPIs 
• Continue planning and targeting of the acquisition of new customers
• Recording customer satisfaction and initiative best measures
• Attend our own consumer marketing events to spread the word of heat pumps and how we can help! (virtual and non virtual depending on restrictions)
• Provide excellent customer service through the sales process
• Work with the wider teams to iterate propositions and materials for the consumer market
• Become an expert in the process you’re undertaking to customers and be an advocate for the technology

What you'll need

• Be an exceptional communicator, ensuring customers feel good about each and every every conversation and are motivated to upgrade their heating system 
• Proven track record of excellent customer experience
• Either previous sales experience within a consultative environment or a strong  passion for energy and decarbonisation
• Excellent listening skills when dealing in b2c roles and great communication 
• A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business 
• It would be beneficial (not essential) to also have experience in technologies such as Solar Panels (Solar PV - electricity generation or Solar thermal - hot water), battery storage, Heat Pumps & electrical equipment

Why else you'll love it here

• Basic salary £24,300
• On target earnings £40,000
• Share options into Octopus Energy
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
• Visit our perks hub - Octopus Employee Benefits