Client Delivery Lead (Billing) 🇦🇺

What you'll do:

• Work closely with the operation and non operation and Kraken Technologies Teams to define the product vision and strategy
• Identify new ideas and technology to improve the product
• Define the MVP and test & learn approach for the product capability
• Support the business with issue resolution for the product
• Support the engineering teams to deliver product features
• Ensure we are constantly reviewing and adapting to customer and business needs

What you'll have:

• Degree qualified equivalent, with strong client delivery and/or product ownership experience
• Strong agile delivery experience and product management skills
• Experience of product management and customer journeys
• Experience working with technical stakeholders (developers, QA, solution architects)
• Experience working with Billing, ideally in the energy sector
• Solid understanding of technology and associated trends
• Excellent communications, collaboration and presentation skills
• Strong influencing skills and ability to challenge traditional ways of thinking
• Experience of working with significant complex delivery pipelines for clients
• Patience - our clients are undergoing huge transformations that take time and require our understanding 
• Consulting experience is a plus  

Why else you'll love it here

• Our company culture - We are organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people.
• Flexible working environment - genuine work life balance here, we are in the top 5 companies in the UK, we treat you as a human, and do our best to make work and life merge smoothly together 
• Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success 
• Office - have a certain tech requirement? We’ll do our best to get it. We also have drinks, snacks and a coffee machine in our brand new CBD office
• Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you