Technical Specialist

Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The position of Technical Specialist in the Responsible Biofuels department involves working directly with ISCC, RSB, Bonsucro programs, and other programs on an as needed basis. The primary responsibilities of the Technical Specialist include: performing onsite audits with clients, managing administrative tasks related to communications with clients, audit project coordination, and review of audit reports, corrective action plans, and other audit-related documents. The Technical Specialist is also responsible for documentation and review of all the above-mentioned activities on an ongoing basis in the SCS database and support in document and procedure development. This position requires travel (predominately US & Canada) approximately 60% of the time.

Relevant Standards/Schemes

• ISCC
• RSB
• Other programs as needed

Essential Duties and Responsibilities

Auditing

• Perform onsite and remote audits of clients
• Prepare audit reports in accordance with program requirements
• Travel up to 60% of the time as required

Audit Coordination & Planning

• Ensure consistent flow of audit projects
• Prepare audit plans and related audit documents and forms
• Track and manage audit project milestones and deadlines
• Perform certification review and decision for ISCC programs and potentially others
• Manage auditor schedules, workloads, and travel budgets
• Review expense reports for staff and regional auditors

Operations

• Conduct quality and technical review of audit reports completed by staff and regional auditors
• Conduct post-audit review of non-conformity closure evidence
• Apply professional judgment on the quality of audit reports
• Ensure program compliance with SCS quality system
• Maintain new, existing, and archived program files in accordance with program requirements
• Support specialists and managers to develop program guidance updates, audit reports, and letters as needed
• Support specialists and managers to develop training programs and related materials for affiliates
• Support organizations and clients when facing technical issues
• Additional tasks as requested by the Director or Manager

Communications

• Manage daily email and telephone/Skype/Microsoft Teams communications with:
  • Auditors
  • SCS program personnel and contractors
  • Scheme owners
  • Clients and accreditation organizations

Minimum Qualifications

• Bachelor's degree in a technical field (e.g. chemistry, biology, environmental science, or related) or 2+ years of experience working in a related sector
• Scope-specific work or study experience, and/or applied experience in manufacturing, agricultural, or food production systems
• 1+ year experience in project management or administration
• Excellent technical writing, observation, and data management skills
• Ability to complete time-sensitive projects and to provide realistic deadlines
• Excellent organizational skills; strong attention to detail and communication abilities
• Initiative and ability to work independently, responsive and adaptive to a team environment
• Strong proficiency in Microsoft Office including Microsoft Word, Excel, PowerPoint, and Outlook

Preferred Qualifications

• Demonstrated abilities in critical analysis
• Proficiency in Salesforce and database management systems
• Experience with third-party auditing, certification systems, or other applicable industry standards and/or knowledge

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Annual Salary
$55,000 - $75,000

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.