Community Manager

over 2 years ago
Full time role
Santa Monica, CA, US... more
Santa Monica, CA, US... more

Company

Inspire is a clean energy technology company on a mission to transform the way people access clean energy and accelerate ...

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Job Description

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling.

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

The Community Manager at Inspire will support Inspire’s top tier employment experience by creating a premium and engaging office environment. They will drive office operations, coordinate new hire onboarding, and support planning and execution of culture events and initiatives.

THE COMMUNITY MANAGER HAS 5 MAIN RESPONSIBILITIES

  • Office Operations: manage the day-to-day office operations within a sustainable and green framework. Greet and support candidates, guests, and employees to ensure the office is warm and runs efficiently
  • Relationship Building & Insights: build relationships with team members across the organization and gather insights that will drive strategy to better support the employee experience
  • Culture Initiatives and Events: plan events and initiatives that enhance the experience of Avenger’s and are representative of our Mission and traditions.
  • Workplace Safety: Support Inspire’s return to work plan in accordance with LA County Covid-19 requirements. Employees are set to return to a hybrid work model in the fall and our Community Manager will need to be onsite to lead employees through our system and ensure our facilities are safe and ready.
  • Mission Impact and Sustainability: bring Inspire’s Mission to life by implementing programs that support our commitment to reducing/offsetting harmful emissions.

SOME YEAR 1 DELIVERABLES

  • Maintain Santa Monica offices with processes grounded in efficiency and organization 100% of the time
  • Execute a safe & effective Hybrid Model office launch
  • Plan and execute a Halloween Traditional Gathering
  • Plan and execute an end of year Holiday Party
  • Generate content and present the Community segment of our biweekly all hands
  • Execute Inspire’s Santa Monica Office revamp initiatives in accordance with all internal & building stakeholders to create a more collaborative office
  • Coordinate Inspire’s volunteerism partners & projects on a bimonthly basis
  • Building strong & trusting relationships with Santa Monica employees across departments and levels to support strategic event & initiative decisions
  • Contribute to Community Events strategy to build a cadence of events with high engagement
  • Coordinate 2+ 2022 Givepower Treks to ensure for a safe and seamless trip for the selected Avengers (in partnership with Director of Sustainability)

SUCCESS METRICS

  • Facility efficiency & organization
    • 100% of facility necessities are filled
    • 100% of COI are approved prior to vendor entry
    • 100% of facilities stakeholders (internal & external) are informed about essential facility changes, events, or updates with 24 hours notice
  • Employee Engagement - Engagement Survey
  • Participation: % Avenger participation team building or mission driven activities
  • Exit Interview: “I had access to the things I needed to do my job well”
  • Annual turnover & voluntary turnover

DESIRED TRAITS

  • Strong emotional intelligence
  • Strong agility / self starter
  • Ownership
  • Ability to work with little direction and produce results

EXPERIENCE

  • Must Have
    • Must be available to work in our Santa Monica office 100% of the time
    • 2+ years of office management, administrative, and/or customer service or hospitality experience
    • Experience public speaking or conducting presentations to large audience; strong comfortability acting in a front facing role
    • Experience working in a collaborative setting with stakeholders across teams and levels
    • Ability to lift up to 25 lbs
  • Nice to Have
    • Advanced user of Google G Suite or Microsoft Office Suite
    • Event management for up to 100 attendees preferred
    • HR experience is a plus
    • Experience in a customer/client facing role

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