Chief of Staff (Business Operations)

Chief of Staff (Business Operations)

We are looking to expand our early-stage startup team with a driven, high motor generalist who is extremely reliable, resilient, and is looking to do their life’s work. We need someone with operational and business experience who can “figure it out” no matter the task, and then follow-through every time. Our Chief of Staff will put structure where there wasn’t any before in order to help us scale. If this resonates, please review the rest of this job posting and apply using this link.

At Zero, we are changing the paradigm of how homeowners plan and purchase energy upgrades for their homes. We are eliminating pesky, high-pressure sales calls from contractors and providing actionable intelligence to homeowners in a fraction of the time. 

It’s never been more important to help homeowners understand the health of their home, how it impacts the planet, and do something about it without all the hassle. With Zero, homeowners experience a quick, no pressure, and even delightful experience purchasing upgrades for their home. By partnering with certified contractors Zero helps to facilitate installations for heat pumps, solar, electrical, and insulation, giving homeowners a single point of contact through their project. 

Who we are

Zero is on a mission to electrify every home to build a happier, healthier world. Born out of previous experience running a contracting business and designing remote-sensing satellites at NASA, Zero is building the toolkit to automate the design of all-electric home energy upgrades and make the process fully self-service. We are building a simple experience for homeowners to enable them to plan, purchase, and schedule installations with local, certified contractors within minutes. 

Zero is based in Denver, CO, partnered with the National Renewable Energy Lab (NREL), and venture-backed. Learn more at zerohomes.io 

Who you are

You love to get your hands dirty and are comfortable being in the trenches problem-solving. You’re a curious, “doer” type with a bias for action and a get s*** done attitude, but also know when to zoom out and examine the big picture. You have broad business management experience, operate well in ambiguity, and have proven your ability to communicate effectively across cross domains and teams. You have worked in early/small teams, are excited by a role you’ll be able to shape, are a phenomenal team player, and want to save-the-damn-planet!

What you’ll do

Working directly with the CEO, you’ll have a unique opportunity to build from the ground up as an extension of the leadership team. Specific duties include:

Business Process Development and Continuous Improvement

• You’ll be a key thought-partner to the leadership team, responsible for developing analysis and providing recommendations for key decisions 
• Identify and build or improve structured processes, metric tracking infrastructure, and drive operational efficiency throughout the business

Management of day-to-day business operations, including:

• Reporting for sales, partner programs, budgets, and metrics
• Work with our bookkeeper, manage invoicing and payroll, and related activities
• Manage employee infrastructure, including hiring and onboarding
• Handle business infrastructure like insurance and contracting
• Manage some company-wide meetings (building presentations, gathering information + deciding on appropriate information to be included)

Special Projects and Partnerships

• Communicate with both internal and external stakeholders to ensure accountability, appropriate information flow, ownership, and follow-through (e.g. help with key accounts after contracts are sold and begin execution)
• Develop external partnerships, both necessary and opportunistic
• Prepare Board and Investor materials and communications, including quarterly meetings, investor reports, and ad-hoc meetings and communications

Requirements

• 3+ years in a consulting strategy role, business operations, or a cross-functional role
• Proven track record of being a thought partner to leadership and an ability to build trust with internal/external stakeholders at all levels. 
• Strong organizational and process management skills that allow you to deliver across a diverse set of work streams including: setting strategic goals & underlying analysis, customer/partnership development, internal process improvements & documentation, and special projects
• You’re confident, hold yourself to a high-standard, need little to no hand-holding, and have proven yourself comfortable in handling the ambiguity typical of early businesses
• You learn quickly, don’t let yourself get stuck, and have a true bias for action, with the ability to deliver high quality work product quickly
• Sharp business judgment, problem-solving, analytical, and communication skills
• Passionate about climate change and the opportunity to improve folks' lives at home.

Nice to have

• Experience with residential building systems, energy efficiency, HVAC, solar, or energy.

Compensation

The expected compensation range for this role is between $110,000-$130,000 and meaningful equity.

Benefits

• Meaningful Stock Options
• Health Insurance
• Workstation Stipend
• 2 Work from Home days per week
• Unlimited PTO + Unlimited Sick Days
• Relocation (as needed)

How to Apply

We’re solving the world’s hardest problem, climate change! You’ll have an opportunity to dramatically impact and improve millions of people’s home life (literally).

Please submit your resume at the following link: Zero Homes Application Page

We’re looking forward to hearing from you!