Quality Management Customer Manager

Your responsibilities:

• You be responsible for Quality management customer team planning, development and daily management.
• You follow and continue improve CCRP team efficiency, analysis method, report quality.
• You will coordinate internal and external resource to solve internal and external customer complaints.
• You will drive key CCRP progress, pre-alarm and escalate key issues for management level supporting Forecast/follow/manage quality cost after delivery, drive CAD cost reduction.
• You will systematically summarize/analyze CCRP, collaborate with Service team to drive quality case transferring to service opportunity, systematically drive whole process quality improvement.
• You will plan and lead Quality management customer team people development and competence development.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Master’s degree and above, Electrical, mechanical, or other related area.
• 5+ years of working Experience.
• Structure thinking, collaboration, result oriented.
• Strong leadership and People management experience, be able to handle high work pressure and multi-task.
• Be familiar with High voltage products, L6S green belt or above is preferred.
• Fluent in English communication.