IT Intern

3 months ago
Internship
In-person · Davis, CA, US... more

The IT Intern is responsible for assisting in the maintenance, upgrade and management of the company’s software, hardware, and networks. The position provides up to Level 2 Technical Support.

Essential Duties & Responsibilities

  1. Install and configure new PC/laptop software and hardware
  2. Manage network servers and technology tools
  3. Set up employee work accounts and workstations
  4. Utilize Eurofins ticket system to support company staff
  5. Monitor performance and maintain systems according to requirements
  6. Troubleshoot issues and outages
  7. Ensure security through access controls and backups
  8. Upgrade systems with new releases and models
  9. Develop expertise to train staff on new technologies
  10. Develop technical documentation and IT procedures
  11. Assist with assessment, implementation, and training of new companywide software systems
  12. Assist IT Administrator with various Facilities related tasks.