About the Job
<p> </p><div style="text-align:center;"><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Dispatcher</span></b></div><div><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;background:white;">Transdev in <strong>Hillburn, NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. </strong>We are seeking customer service-oriented professionals who are dedicated to safety.</span></div><div><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Transdev is proud to offer:</span></b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></b></div><div style="margin-bottom:0.0in;line-height:107.0%;"><b><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;"><span> </span></span></b></div><ul style="margin-top:0.0px;"><li><span style="font-size:10.0pt;line-height:115.0%;font-family:'Times New Roman' , serif;">Competitive compensation package of minimum $25.00/hour -Maximum $30.00/hour</span></li></ul><div style="margin:0.0in;line-height:107.0%;"><b><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;"> </span></b></div><div style="margin:0.0in;line-height:107.0%;"><b><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Benefits include:</span></b></div><ul style="margin-top:0.0px;"><li><span style="font-family:'Times New Roman' , serif;font-size:10.0pt;">Sick days: Employees immediately accrue sick leave at a rate of at least one hour per every 30 hours worked. (NY Sick Leave Law)</span></li><li><span style="font-family:'Times New Roman' , serif;font-size:10.0pt;">Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</span></li></ul><div style="margin-bottom:0.0in;line-height:107.0%;"><b><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Benefits may vary depending on location policy. The above represents the standard Corporate Policy.</span></b></div><div><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></b></div><div><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Key Responsibilities: </span></b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><ul style="margin-top:0.0px;"><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. </span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. </span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. </span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.</span></li><li><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Other duties as required.</span></li></ul><div><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Qualifications</span></b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">: </span></div><ul style="margin-top:0.0px;"><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">High School Diploma or GED; Technical Degree preferred.</span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">3-5 years' experience dispatching.</span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Excellent verbal, interpersonal and customer service skills. </span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Problem solving and analytical skills. </span></li><li><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. </span><span style="font-family:'Times New Roman' , serif;"><span> </span></span></li></ul><div style="margin-bottom:0.0in;background:white;"><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div style="margin-bottom:0.0in;line-height:107.0%;"><b><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Physical Requirements:</span></b></div><div style="margin-bottom:0.0in;line-height:107.0%;"><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;"> </span></div><ul style="margin-top:0.0in;"><li style="color:black;margin-bottom:0.0in;line-height:107.0%;"><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Must be able to work shifts or flexible work schedules as needed.</span></li><li style="color:black;margin-bottom:0.0in;line-height:107.0%;"><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.</span></li><li style="color:black;margin-bottom:0.0in;line-height:107.0%;"><span style="font-size:10.0pt;line-height:107.0%;font-family:'Times New Roman' , serif;">Work environment will be a combination of both indoors and outdoors. </span></li></ul><div><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div style="margin-bottom:0.0in;background:white;"><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">About Transdev</span></b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.<span> </span></span></div><div style="margin-bottom:0.0in;background:white;"><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"><span> </span></span></div><div style="margin-bottom:0.0in;background:white;"><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at </span><span style="color:black;"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.transdevna.com%2F&data=05%7C02%7CMegan.Marren%40transdev.com%7C0256080c77f24c1e408908dd33f4afe1%7Cb4518aa80d3e4d10bc774cd7dede3446%7C0%7C0%7C638723848187648562%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=aMSGFOwZX9QTEKKUjiJ%2BmB8ynweh8xJqMcezCddRfJA%3D&reserved=0"><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"><a href="http://www.TransdevNA.com">www.TransdevNA.com</a></span></b></a></span><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> or watch an overview video at </span><span style="color:black;"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FilO5cv0G4mQ&data=05%7C02%7CMegan.Marren%40transdev.com%7C0256080c77f24c1e408908dd33f4afe1%7Cb4518aa80d3e4d10bc774cd7dede3446%7C0%7C0%7C638723848187668402%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=4Bidq8mOcemPIJFOtx0EjYJ98uro9Kf4j3HUjYWfGqE%3D&reserved=0"><b><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"><a href="https://youtu.be/ilO5cv0G4mQ">https://youtu.be/ilO5cv0G4mQ</a></span></b></a></span><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div><span style="font-size:10.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.</span><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.</span><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.</span><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> </span></div><div style="margin-bottom:0.0in;"><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">California applicants:<span> </span>Please </span><a href="https://transdevna.com/california-employee-privacy-policy/"><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;">Click Here</span></a><span style="font-size:8.0pt;line-height:116.0%;font-family:'Times New Roman' , serif;"> for CA Employee Privacy Policy.</span></div>