Head of Operations

Role Summary
As the Head of Operations at Beam Mobility Malaysia, you will lead daily operations and drive key initiatives aligned with the country's strategy. Reporting directly to the Country GM, you'll ensure our efforts are always in sync with broader goals. This role demands a self-starter with extensive experience in scaling business operations and a proven ability to strategize and execute with a team.

If you are passionate about making a tangible impact, problem solving, optimizing for efficiency, and rising to the highest standards - this is the role for you.

This is a role that requires a keen eye for detail in our operations while maintaining a big-picture view of how initiatives fit within the overall strategy. Analytical, collaborative, and a strong leader, you will be part of the effort to drive business impact in Malaysia's dynamic micromobility sector with Beam.

Responsibilities

• To keep a tight lid on the operations of Beam MY, and has a finger on the pulse of the many different moving parts of the operations in Beam MY.
• To query out relevant data via SQL, accurately and quickly, for business analysis purposes.
• Analyzing operational metrics, business P&L, and reviewing trends against the MY's Ops Strategy - to formulate relevant problem statements, appropriate solutions, and driving execution with the operations team in an organized manner.
• Managing the day-to-day of MY's ops ensuring operational excellence.
• He / she should be able to optimize and engineer processes relevant to driving efficiency & effectiveness.
• Manage and lead the core operations team in driving strategic initiatives.
• He / she will be charged with driving the execution of identified initiatives together with the team.
• Oversee core & the wider ground operations team; ensuring excellence in efficiency & effectiveness across the entire operational chain.
• Maintaining a tight alignment between operations, and the wider country strategy as aligned with the Country GM.
• He / she will need to be able to move cohesively with the country management in an agile manner, as required by the nature of the industry we are in.
• To inculcate the highest standards of professionalism, team cohesion, and high-impact culture within the operations team.

Requirements

• At least 5 years of experience in managing business operations and a business' P&L, within the tech industry.
• High competency in SQL is a must. Is highly inquisitive and competent in analyzing Business Performance metrics; identifying trends, defining an appropriate problem statement, and delivering an effective / efficient solution accordingly.
• Demonstrates strategic & critical thinking skills in problem solving and also executing initiatives.
• Experience in managing a team, and demonstrating competent leadership qualities.
• Experience in working with Country Managers / GMs is ideal.
• Excellent communication skills (spoken and written), including the ability to convey complex concepts both verbally and in writing in a clear, concise manner.
• Ability to organize, plan and execute strategic operational initiatives, manage competing demands and work under the pressure of deadlines.
• Ability to operate in a fast-paced environment, manage stress effectively, & adapt to handle the ambiguity of the operational environment.
• Is a go-getter, highly passionate, and collaboratively independent. Holds him / herself to the highest of standards.

Benefits

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers