Associate Director - Stakeholder Engagement, Consultation and Communications

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We have an exciting opportunity for an Associate Director to join our Stakeholder Engagement, Consultation and Communications team. We’re looking for someone with experience leading consultation and engagement programmes for Development Consent Order projects, who is passionate about delivering effective communications and who can demonstrate experience of engaging with and consulting a wide range of audiences to support complex projects.

As our Stakeholder, Engagement, Consultation and Communications team is national, and we support hybrid working we are flexible in terms of base location.  This position can be based from our offices in Birmingham, Bristol, Cardiff, Manchester or Leeds.

Here’s what you’ll do: 

Communications:

• Developing a communications strategy and delivery plans for major infrastructure projects, including DCOs
• Developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives
• Managing communications channels.

Engagement and consultation:

• Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans
• Supporting consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses
• Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues.

Client Relations:

• Providing strategic leadership to clients on consultation and engagement approaches across different planning regimes
• Liaising with internal and external clients, ensuring a high level of customer service and ensuring accurate, timely reporting

Business development:

• Helping support the growth of stakeholder engagement and communications services across AECOM, focusing on providing advice and support to teams across the UK (United Kingdom) and Ireland. This will require working collaboratively with multi-disciplinary teams
• Identifying and delivering new business opportunities outside of AECOM.
• Responsible for writing tender and commercial responses

Project and team management:

• Managing a range of projects, project teams and budgets
• Delivering on time and on budget, flexibly
• Supporting junior colleagues to grow, including line management responsibilities.

Does this sound like something you can do, and do well? If so, read on…

 About our team

AECOM’s rapidly growing Stakeholder Engagement, Consultation and Communications team plays a key role in delivering major infrastructure and development projects. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as local councils, transport operators, private developers and utilities suppliers.

Our point of difference? We’re used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain English facts that help stakeholders understand a project and engage with it meaningfully.