Specialist, Nursery Sales (Silvaseed)
4 months ago
Full time role
In-person · Roy, WA, US
About Mast Reforestation (Mast):
As the leading end-to-end reforestation company in the U.S., Mast is on a mission to make reforestation scalable. As bigger and hotter fires destroy more forestland every year, Mast provides fast, resilient forest restoration for landowners impacted by devastating wildfires. As the only vertically-integrated reforestation company in the industry, Mast has removed the financial, procedural, and seed supply barriers that typically stand in the way of getting reforestation done. Mast collects native, diverse seed species and manages site preparation, planting, and ongoing monitoring, delivering high quality projects. By assembling first-of-its-kind third party capital, Mast delivers these projects at no-cost to landowners.
About Silvaseed:
With trusted forestry companies Silvaseed and Cal Forest in its portfolio, Mast is the largest seed bank and reforestation container stock producer in the Western U.S. Mast is also an innovation center for the non-timber forestry supply chain, developing various biological and technical products for achieving land management goals more efficiently. To learn more, visit www.mastreforest.com and watch this video of our recent Montana project (hyperlink: https://www.mastreforest.com/reforestation)
Silvaseed is looking for an onsite Sales Specialist. If you recognize the following description, we’d encourage you to apply!
About you: You are an early-career sales / customer service professional who is comfortable working in fast-paced startup environments. Building systems and organizing information comes naturally to you. You are a problem solver who navigates effectively between Sales, Forestry Operations and Growing team. You can think strategically and can also roll up your sleeves. You are curious and passionate about understanding customer needs and facilitating solutions for them. You are highly organized, build trust, and can manage interactions at all levels across departments. You are compassionate and empathetic, and an effective, clear communicator.
What you'll be doing:
- Supporting all sales activities, from contract seedlings, ‘OTC’ seedlings and local/international seed orders.
- Organizing the company’s current manual sales system into a formal CRM.
- Managing all communications from inbound customer leads: phone calls, ‘info’ email inbox, web inquiries, and selected social media platforms.
- Attending regular Business Development meetings and summarizing takeaways in a clear, thorough manner.
- Directing customers to the appropriate team member according to specific reforestation needs.
- Developing promotion materials with Sales and Marketing departments.
- Working on solutions that straddle Sales and R&D departments (effectively, seed, seedlings, and carbon offsets).
- Informing Accounting team on the invoicing.
- Building a deep understanding of our business verticals to effectively draw on the right resources at the right time.
- Creating and presenting weekly reports on key performance indicators.
- Working across Google Workspace and our digital platform.
- Communicating cross-culturally with international seed buyers when necessary.
We’re looking for someone who has:
- Bachelor’s degree in business, marketing, communications, natural resource management, ecology, forestry, agriculture/horticulture, or related field.
- 1+ years of professional experience in sales, marketing, or customer service roles in the greenhouse or agricultural setting.
- Demonstrated ability to problem-solve issues while managing competing priorities.
- Proven track record demonstrating ability to work effectively with minimal supervision.
- Ability to quickly learn organizational structure and the objectives of the team.
- High levels of integrity and discretion.
- A terrific work ethic accompanied by an ever-positive, get-it-done attitude.
Nice to have:
- Professional proficiency in Spanish.
- Start-up or equivalent experience in high-growth and/or fast-paced environments.
Mast Reforestation, Silvaseed & Cal Forest offer:
- Competitive salary
- Location-based compensation
- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans
- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents.
- Company paid Short Term Disability insurance and Group Term Life insurance
- Company’s incentive stock options (ISO) for eligible employee groups
- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.
- Commuter Benefits in eligible cities
- 6 paid holidays. Two company-wide closing weeks per year.
- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.
- Allowances for out-of-state employees
- Relocation support for out-of-state employees
- Our Seattle office is dog friendly!