IT Laboratory Support Specialist

5 days ago
Full time role
In-person · Singapore... more

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

  • Demonstrates and promotes the company vision
  • Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
  • Validate and maintain computer software used to generate, process, or print raw data
  • Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
  • Identify opportunities to enhance automation/digitization within the business
  • Complete specific programming or application improvement projects
  • Review and update application documentation related to projects
  • Develop, coordinate, and perform training sessions for users of the assigned applications/systems
  • Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
  • Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
  • Act as the liaison with the Eurofins IT NSC
  • Lead application troubleshooting efforts within EFII
  • Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
  • Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
  • Perform IT asset disposal
  • Maintain neat and accurate records
  • Regular attendance and punctuality
  • Applies GMP/GLP in all areas of responsibility, as appropriate
  • Conducts all activities in a safe and efficient manner
  • Performs other duties as assigned