Remote LiveChat Specialist

We are seeking a Remote Live Chat Support Specialist to join our Customer Support team. This role will be responsible for providing timely and accurate support to our customers through live chat. If you have a passion for customer service and enjoy problem-solving, we want to hear from you!

Responsibilities:

• Respond to customer inquiries and issues via live chat in a professional and timely manner
• Provide product information, troubleshooting, and technical support
• Document customer interactions and feedback
• Collaborate with other team members to resolve complex customer issues
• Identify and escalate priority issues to the appropriate channels

Qualifications:

• 1+ years of experience in customer support or related field
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Experience with live chat platforms is a plus

If you are a self-motivated individual who thrives in a remote work environment and enjoys helping customers, we encourage you to apply for this exciting opportunity!