Project Coordinator - 15 month contract

About the Company

Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions. Vinidex, Australia’s leading manufacturer and supplier of quality PVC pipe & fittings, PE & PP pipe systems has state-based manufacturing sites across Australia with a nationwide distribution network, resulting in a diverse range of career opportunities.

We are looking for passionate people that want to be part of our journey and embrace the behaviour’s that we at Aliaxis stand for:

• We Dare to challenge the status quo, to innovate and to learn fast,

• We Care for the environment, our customers and each other,

• We Deliver by taking accountability for our decisions and actions.

About the Role

This purpose of this position is to provide leading customer service and administrational support of agreed projects, contracts, and general transactions to our distribution customers within the Irrigation & Rural market segments.

Key Responsibilities include:

• Responsible for end-to-end management of day-to-day orders and projects (small, medium, large) with selected customers across the East Coast of Australia.

• Manage selected key customers including quotes, phone/email queries, orders, and relationships against a set range of KPIs.

• Provide great customer experience by maintaining effective communication both internally with key stakeholders and externally with our Irrigation and Rural distributors.

• Strict adherence to the agreed KPIs around project timelines, pricing, order management and delivery

• Provide positive support to the Sales team to successfully execute key account plans of agreed customers.

• Support a safety-first culture through visible and effective leadership and workforce engagement, to achieve the best possible standards of workplace safety.

Requirements

• Experience in customer service, project administration or pricing would be advantageous.

• Current or previous experience working for a distributor or supplier to the Plumbing, Hardware, Civil or Irrigation market segments.

• A resilient and positive personality and exceptional communication skills can collaborate with both internal & external stakeholders.

• Ability to manage complex orders.

Benefits

• Hybrid flexible working arrangements

• Generous paid parental leave for both primary and secondary carers

• Competitive salary and an annual bonus based on performance.

• Access to our Employee Assistance Program for staff and family members

• Employee Recognition Programs and Service Awards

• Global organisation with career development opportunities

We are committed to creating a workplace that values diversity and inclusivity. We welcome applicants of all genders and backgrounds to join our team.