Sample Receipt Officer

• Full Time permanent (37.5 hours per week).
• Shift times: Monday, Wednesday, Thursday, Friday 11am - 7pm & Saturday, 9am - 5pm.
• Entry-level position with great opportunity for career advancement.
• Extra 1.5% superannuation paid on top of national standard rate.

The Sample Receipt Officer is responsible for the receipt and registration of customer samples, liaising with customers and laboratory staff, and ensuring all customer, operational and quality requirements are met. 

Reporting to the Team Leader, the role will focus on:

• Receiving deliveries and checking if samples and products meet the customer and testing requirements.
• Logging samples in the Laboratory Information Management System (LIMS) recording accurately any information, storage and analytical requirements supplied by the customer.
• Completing all quality control and quarantine records in accordance with quality requirements and work instructions related to sample receipt.
• Sorting, packing, labelling and distributing samples and other items as required, internally and externally. Ensuring that samples are delivered to the respective laboratory areas in a timely manner to meet analytical holding times and to support the achievement of improved customer turnaround times.
• Liaising with external clients regarding sample submissions and other related queries as appropriate and in support of the Analytical Service Managers.
• Liaising with the laboratory personnel regarding sample submissions and customer requirements and inquiries.
• Organising courier pick-ups for samples or sample containers sent externally, and follow up courier delivery, as required.
• Performing general housekeeping duties, ensuring a safe and hazard free work environment.