Operations Specialist

About Us

We are a leading shared micromobility company, focused on providing sustainable, convenient, and eco-friendly transportation solutions with our fleet of scooters. Operating in key cities across Turkey, we are on a mission to turn everyday short trips into better rides, helping cities flow more smoothly for everyone.

As part of the fast-growing shared micromobility industry, we are committed to working closely with cities to bring safe, affordable, and innovative transport solutions to urban residents. Recently, we’ve expanded operations across the region, and we are now looking for passionate individuals to join us on our journey towards improving mobility and sustainability.

What You’ll Be Doing

As an Operations Specialist, you’ll play a crucial role in the success of our operations. Working with our field supervisors, you will focus on building operational excellence, enhancing their performance, and helping to design processes that make daily operations more efficient.

This role involves both real-time problem-solving and strategic thinking to improve performance. You’ll also analyze operational data, create standardized processes, and collaborate with multiple teams to ensure smooth operations. We are looking for someone with a proactive mindset who is ready to take on the daily challenges of a dynamic environment.

Description

• Collaborate closely with field supervisors to enhance their performance and ensure the smooth execution of daily operations.
• Analyze operational data to identify inefficiencies and suggest improvements for process optimization.
• Develop and implement standard operating procedures to drive operational excellence across teams.
• Monitor key performance indicators and operational metrics to track performance and make data-driven decisions.
• Assist in managing daily operations, including fleet performance, scooter availability, and issue resolution in real-time.
• Work cross-functionally with product, tech, and other teams to ensure alignment on operational improvements and projects.
• Proactively solve problems and respond to operational challenges quickly, ensuring minimal disruption to daily workflows.
• Participate in continuous improvement initiatives aimed at scaling and improving operational processes.

Requirements

• Bachelor’s degree in Business, Operations, Logistics, or a related field.
• Previous internship or up to 1 year of experience in operations, logistics, or related fields is preferred but not mandatory (entry-level candidates are welcome to apply).
• Strong process improvement skills, with the ability to identify inefficiencies and implement changes.
• Proficiency in Excel or Google Sheets for tracking and analyzing operational data (knowledge of data visualization tools like Tableau or Looker is a plus).
• Excellent communication skills and ability to collaborate cross-functionally with teams.
• Strong problem-solving and critical thinking skills to handle operational issues quickly and effectively.
• Detail-oriented mindset for monitoring KPIs and ensuring data accuracy.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
• Self-motivated, proactive, and solution-driven.
• Eager to learn and contribute to operational excellence in a growing company.
• Adaptable and able to work under pressure to meet deadlines and operational goals.
• Proficiency in English (both verbal and written).
• Preferably based in Ankara, but candidates from all over Turkey are welcome to apply.

Benefits

At Beam, we offer:

• Opportunity to make an impact: Be part of a movement that’s transforming urban transportation and making cities more sustainable.
• Career growth in a high-growth industry: Join an organization in hyper-growth mode with abundant opportunities for personal and professional development.
• Flexible and inspiring workplace: Collaborate with a team of motivated, talented, and fun co-workers in an environment that encourages innovation.
• Autonomy and ownership: Take full ownership of your work with the flexibility to manage your hours and workload.

We embrace a startup mentality, meaning you can expect autonomy, a fast-paced environment, cutting-edge technology, and exciting challenges. If you thrive in dynamic settings and are ready to make a difference, we can’t wait to hear from you!

Beam is an equal opportunity employer, committed to fostering an inclusive, diverse, and open work environment. We welcome applicants from all backgrounds, regardless of race, religion, language, gender, nationality, age, or disability.

By submitting an application, you acknowledge that you have read our Privacy Policy and consent to the processing of your personal data in accordance with it. You can withdraw your consent at any time.