Logistics Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Our “TGTG Parcel” (Manufacturing) business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into “TGTG Parcels”, which are then offered to our users at a discount of ~50% off of original retail (including shipping costs). Sold through our existing B2C marketplace, customers can opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location, creating a surprise element as customers unbox their TGTG Parcel. Instead of allowing these products to go to waste, manufacturers significantly decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market.

We’re growing fast: Our community of 103+ million registered users and 237,000+ active partners across 19 countries, have together already saved 373+ million meals from going to waste - avoiding almost 1009,000 tonnes of CO2e! 

Your mission: 

The Logistics Manager is responsible for our logistics operation within a given cluster of markets. In this role, you will manage a small team of Logistics Specialists, and work alongside our 3PL’s and Last Mile carriers, to ensure costs and performance are tightly controlled and that the customer is at the heart of what we do. You will report directly into the Head of European Logistics.

Responsibilities: 

• Lead a small team of Logistics Specialists, focusing on their performance, engagement, learning & development
• Accountable for the management of all logistics, transportation and warehouse related activities within your cluster of markets, based on a collaborative/trusted partnership you will nurture with 3rd Party Logistics (3PLs), fulfilment and last mile partners
• Ongoing performance management of our local 3PL’s and fulfilment partners, ensuring our SLAs, sales, production and cost targets are met
• Partner closely with the Commercial & Planning teams to ensure we are fighting food waste, by efficiently managing inventory levels, production and deliveries and by proactively escalating challenges and opportunities that require cross-functional solutions
• Optimise the Customer Experience and Customer Retention, together with our Care team
• Ensure tight cost control at all times, working tirelessly to ensure end-to-end supply chain costs are optimised and accounted for, with our Finance team
• Drive tools and process improvements, in a standardised, scalable way for your cluster of markets
• Support the Head of European Logistics and Head of Global CI & Projects with ad hoc projects (cross border, packaging, market expansion, category expansion etc), that will contribute to scaling our operations in Europe
• Work closely with the Head of European Logistics by sharing Weekly performance reporting, escalating operational challenges and delivering solutions & action plans

Requirements:

• Relevant experience in e-commerce operations & logistics, ideally acquired within a B2C food or GM environment
• Experience managing a functional team, or a project team (cross-functional) 
• Experience driving 3PLs and/or last mile carriers to deliver excellent levels of performance
• Strong communication, collaboration and stakeholder management skills, both internally and externally. 
• Strong commercial mindset with proven ability to understand and operate in a fast moving and evolving business environment
• Strong analytical skills, demonstrable experience in collecting data and generating actionable insights
• Reporting Skills. Ability to gather and present information in a clear, concise and engaging way
• Critical thinking, Solutions-oriented and proactive
• Experience of pan-European logistics and experience of ERP systems, WMS, TMS, OMS systems and integrations will be a plus. 
• Fluency in English; an additional language like French, Spanish or Italian will be a big plus.

Our values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer:

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer

How to apply

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English.

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Too Good To Go is an equal opportunity employer

Job Ref - #LI-CR1