Service Engineer

2 days ago
Full time role
In-person · Suqian, Jiangsu, CN... more

Location:

Suqian, Jiangsu, China

Job ID:

R0065785

Date Posted:

2024-11-04

Company Name:

HITACHI ENERGY JIANGSU HIGH VOLTAGE APPARATUS CO., LTD.

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

Your responsibilities:

  • You will independently complete on-site installation, commissioning and quality issues solving of DISC & IT products for domestic and foreign customers.

  • You will provide installation, commissioning training and guidance for customers at substations, in the factory or through remote connection.

  • You will be responsible for compiling on-site installation and commissioning work instructions and video tutorials.

  • You will investigate and analyze the product quality and other issues that fail to meet customer satisfaction in the service process and make corrective actions to improve project FPY.

  • You will understand the service requirements in project technical contract, identify service risks and opportunities.

  • You will share product knowledge and experience with colleagues actively, honest, serious, responsible.

  • You will implement safety rules, safety practices and environmental responsibilities, reporting unsafe practices and behavior.

  • You will strictly abide by the company's rules and regulations, and strictly execute the tasks assigned by the line manager.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Bachelor's degree or above in electrical design, mechanical design, automation, or relevant field.

  • More than 2 years of service or product engineering design relevant experiences.

  • Have good practical ability and careful attitude to work, willing to study technology, with good teamwork and communication skills.

  • Able to provide on-site service and training at overseas substations independently. Be able to work in an international project team.

  • Office software, easy going, strong organizational and communication skills.

  • Good written and oral English.