Account Manager - Public Sector Energy & Carbon Reduction Schemes

Join us, be part of more. 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.  
  

About your team: 

At Centrica Business Solutions, we’re proud to partner with over 7,000 organisations globally – helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power – to help businesses to save the planet and save money. We’re also transforming the UK’s energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets.

About your role:  

You will be responsible for the creation and management of long-term, trusting relationships, primarily within our ever expanding portfolio of energy saving schemes in the healthcare sector. There is a requirement to be office based in Salford for 3 days per week. Along with hybrid working there is a requirement for nationwide travel for customer visits.

This role sits in our UK and Ireland services business where we build, operate, and maintain clean energy assets to help large public sector and industrial customers decarbonise to meet net zero targets.  This includes sourcing green energy, providing project design and delivery expertise, financing options, and industry leading operational capabilities to deliver energy efficiency and save customers money, helping them balance the demands of planet and profit.

Here's what we’re looking for:  

• Serving as the lead point of contact for all customer account management matters

• Building and nurturing strong, long-lasting client relationships

• Negotiating contracts and ensuring contract compliance & commitments are achieved and exceeded

• Conduct finance tracking including cost optimisation and forecasting

• Working with team of analysts to deliver prompt, high quality reporting  

• Reviewing and signing off Measurement and Verification Reports for operational schemes

• Develop new business with existing clients and/or identify new opportunities

• Review O&M contracts and ensure that all contractual obligations are met

• Work closely with our O&M Team to identify reoccurring issues and drive continuous improvement

• Promote the importance of safe service delivery and technical excellence

• Collaborate with appropriate personnel for both preventive and reactive maintenance to be scheduled

• Manage subcontractor relationships and contacts

• Support project handovers between construction and O&M

• Work experience in CHP, energy, utility or business to business

• Proven track record customer service and satisfaction

• Effective multi-tasking skills while maintaining excellent attention to detail for all responsible projects

• Deadline oriented and capable of efficient time management

• Aptitude for identifying ways to improve established procedures to ensure maximisation of resources

• Financial and commercial acumen with experience in the measurement and verification of energy conservation measures

• Able to quickly adapt to changing needs of projects

• Good IT skills in Microsoft Office Suite, in particular Microsoft Excel