Sales Operations Analyst II
Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents.
For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.
Join us at Landis+Gyr, where we manage energy better!
Job Summary
The sales operations analyst is responsible for supporting current and future sales initiatives. The role will directly support sales and operational management by ensuring reporting requirements are met, facilitating weekly data updates, coordinating material forecasts, and ensuring the data within our CRM system is continually updated and accurate. The ideal candidate is an energetic and detail-oriented team player with strong communication and data analytics skills that is interested in an opportunity with a market leader in the dynamic, high growth “smart grid” space. This role serves as a growth path for advancement within our organization and serves as a great opportunity for ambitious candidates looking to build a career in the energy business.
Key Responsibilities
• Ensures timely analysis and maintenance of sales opportunity data
• Analysis of contracts to ensure leads and other applicable upsell opportunities are loaded to Microsoft Dynamics CRM
• Partners with leadership to define, monitor, and report sales and operational performance metrics
• Leads and supports initiatives focused on improving productivity and efficiency throughout the DTO organization
• Supports testing of CRM functionality (PROD and UAT) during IT sprints/upgrades
• Partners with supply chain, finance, customer delivery, and sales to ensure demand forecasts are continuously maintained
• Provides direct user training and maintenance of supporting documentation for Microsoft Dynamics CRM
• Manages the collection, reporting and dissemination of sales leads
• Maintains customer profiles In CRM during the customer lifecycle
• Assesses CRM records and provides additional support as needed during DTO-OTA and OTA-ATR handoffs
• Maintains account associations between IT systems for CRM customer accounts
• Attends and supports sales pipeline reviews with sales managers and third-party partners
• Evaluates third-party solutions for appropriate sales operations integration as needed
• Assists in customer facing events as needed
Company Values
• Supports and adheres to Company’s core values
• Performs other duties or responsibilities as assigned or required
• Supports and adheres to Company’s Code of Conduct and Ethics Policy
• Represents Company in a positive, professional manner when working with both internal and external customers
Knowledge, Skills, and Abilities
• CRM (Microsoft Dynamics 365) Knowledge
• Microsoft Excel Intermediate level skills
• PowerBI
Education and Experience
• Bachelor's degree, MBA in business administration preferred
• 2 - 5 years of experience
Working Conditions/Physical Requirements/Safety/PPE/OHSAS:
• Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
• Driving Status: Up to 6 times/year
• Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
• Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
• Additional Requirements of Job (if any):
Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you’ve considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k) retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $61,600 - $89,305 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal; it's a way of life. The real magic? That happens when a group of unique minds comes together – bring yours and #EnergizeYourCareer!