Supervisor - Digital Certificate Operations

2 days ago
Full time role
In-person · Grand Forks, ND, US... more

Job Description Summary

Engineering associated with the manufacturing process. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

  • Technical Support: Provide first-line technical support to operations teams, addressing equipment and system issues promptly to minimize production downtime and coordinate with Supplier and IT Team. 

  • Coordinate and support a Team of DBC specialists on a global scale. 

  • Troubleshooting: Support in diagnosing/troubleshooting hardware and software-related issues in systems, equipment and infrastructure. 

  • System Optimization: Identify opportunities to improve operational efficiency by optimizing processes, equipment performance, and system functionality. 

  • Documentation: Maintain accurate records of all scans, analysis and repairs, ensuring compliance with quality standards. Create and maintain instruction of the inspection and analysis. 

  • Continuous Improvement: Participate in continuous improvement initiatives, contributing ideas and implementing solutions to enhance operational performance. 

  • Collaboration: Work closely with production, quality and IT teams to coordinate and implement technical solutions and upgrades. 

  • Training: Provide technical training and guidance to crawler operations and annotation personnel to enhance their knowledge and skills. 

  • Incident Response: Lead or participate in incident investigations, root cause analysis, and corrective actions to prevent recurrence of issues. 

  • Auditing: Conduct a random audit for the analysis and ensure a same level of disposition across a plant. 

  • Quality Assurance: Perform data Analysis of the Crawler Image and assuring process compliance before failure occurs. 

  • Operational Quality:  

  • Perform data analysis accurately to secure Zero defect escapement and zero over processing. 

  • Provide on time analysis support and feedback to the plants for smooth operations in the plant. 

  • Drive improvements towards improving scanning methods and obtaining better quality data. 

Required Qualifications

  • Education: A bachelor’s degree in engineering  

  • Experience: 4 years of experience in engineering & 6 years of experience within a composite manufacturing environment. Wind background will add advantages. 

  • Problem-Solving: Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues and develop effective solutions. 

  • Communication: Strong English language skill (verbal and written). 

  • Teamwork: Ability to work collaboratively in a team environment, sharing knowledge and supporting colleagues to achieve common goals. 

  • Decision Making: Sets goals and regularly follow up on these goals. Takes decisions and monitors results. 

    Flexibility:  
    • Willingness to work flexible hours, including evenings, weekends, and on-call shifts, as needed to support operations.  

    • Flexible to travelling across LM business units for executing training and operational support. 

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes