Scheduler
about 5 hours ago
Full time role
In-person · East Point, GA, US
Transdev in Fulton, Georgia is looking for a Scheduler to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer:
- Competitive starting wage of $19.50/hour
- Comprehensive health, dental, and vision insurance offerings
- Retirement savings (401K) plan
- Paid time off and sick days
- Opportunities for professional growth and advancement.
Key Responsibilities:
- Answer customer calls and input ride information using a computerized scheduling system.
- Enter new customer information and changes into the system.
- Data entry into spreadsheets and databases.
- Communicate late vehicle service and verifying “No Shows” with customers.
- Resolve service-related complaints.
- Create daily route maps of the reservations for the drivers.
- Other duties as required.
Qualifications:
- High school diploma or GED required.
- 2 years reservationist or customer service experience.
- Computer literate
- Excellent communication and listening skills.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
About Transdev: Transdev US is the largest private sector operator of multiple modes of transit in the United States, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. https://www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.