Business (Transit) Development Representative

about 1 month ago
Full time role
Hybrid · Remote... more
Company Description
Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.


Business Development at Swiftly
The Business Development team is a critical part of Swiftly’s growth engine, responsible for identifying and engaging with transit agencies that would benefit from Swiftly’s platform. Our Business Development Representatives (BDRs) work closely with the Sales and Marketing teams to drive top-of-funnel activity and ensure the success of our Account Executives (AEs).At Swiftly, BDRs don’t just generate leads—they build relationships. By understanding the unique challenges of prospective agencies, BDRs help position Swiftly as the go-to partner for improving transit operations and passenger experience. This role is ideal for ambitious individuals passionate about making a tangible impact in the transit industry while laying the foundation for a career in sales.

About the role
As a Business Development Representative, you will play a pivotal role in fueling Swiftly’s growth by identifying and engaging with prospective transit agencies. Your mission will be to uncover opportunities, qualify leads, and set the stage for successful partnerships between Swiftly and public transit agencies in North America. You will also work as a bridge between the Marketing team and the Sales team, effectively turning Sales Qualified Leads (SQLs) into Sales Qualified Opportunities (SQOs).


What you'll do

  • Prospect Engagement: Conduct outreach via email, phone, and social media to identify and qualify prospective agencies that align with Swiftly’s mission and solutions.
  • Lead Qualification: Use discovery techniques to assess an agency’s needs and challenges, ensuring a strong fit with Swiftly’s platform.
  • Account-Based Marketing: Work with the Sales and Marketing team to develop account-based plans to strategically target and nurture high-value accounts.
  • Collaboration: Partner with Account Executives and Solutions Engineers to create effective account strategies and support the sales process.
  • Conference support: Travel for training purposes and public transit conferences
  • Develop AI Processes: Create AI-driven processes that shape how we approach business development and maximize efficiency.
  • CRM Management: Maintain detailed and accurate records of outreach efforts, prospects, and lead qualifications in Swiftly’s CRM system (Salesforce).
  • Learning & Growth: Stay informed on public transit trends and develop a strong understanding of Swiftly’s value proposition to effectively communicate with prospects.

What success looks like

  • Generating high-quality leads that convert into opportunities for the sales team.
  • Developing a robust understanding of transit agencies’ challenges and positioning Swiftly as the solution.
  • Consistently meeting or exceeding key performance metrics, such as qualified meetings scheduled, outreach activity levels, SQOs booked, and pipeline generated.

About you

  • Our ideal candidate will have 0-3 years of experience, be passionate about public transit, and be eager to grow at a fast-paced technology company.
  • You’re excited by Swiftly’s mission to make cities move more efficiently
  • You’re a great communicator who can engage with a wide range of stakeholders, from frontline staff to senior executives.
  • You’re a self-starter with strong organizational skills and attention to detail.
  • You enjoy traveling to conferences and meeting new people.
  • You’re eager to grow your career in sales and business development.

**FOR U.S. CANDIDATES ONLY:**
In accordance with pay transparency laws: the approximate salary range for this role is $62,000 to $95,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above depending on location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.

Beyond the Skills:
We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:
• Team. Together, we are more effective and better supported
• Impact. Drive impact for our customers, our company, and all of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. We share feedback because we want each other to grow professionally and personally
• Growth. Foster personal, professional, and company growth

Benefits:
• Competitive salary
• Stock options for every employee
• Medical, Dental and Vision
• 401k with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a required minimum
• Flexible work environment
• 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024
• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are a truly mission-driven culture that is set to change the world of transit


We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.

Because we work with public agencies, we participate in E-Verify.