Operations Coordinator - Switzerland

At the crossing point between all support areas, Operations ensure that the branch team is successful and fulfills its mission in the best conditions possible. 

Why you’ll love Quantis 

Quantis is a leading sustainability consultancy pioneering approaches to solve critical environmental challenges. For nearly two decades, our dynamic and visionary team has partnered with organizations across the globe to transform their industries and pave the way for a planetary economy that aligns business with nature. We strive to be agents of change, helping companies transform from business as usual to business at its best. 

We believe that sustainable transformation is possible and within our power. We’re contributing to this transformation by combining the latest science with strategic business insights. Our advice enables global leaders in the consumer goods and finance industries to understand how to reduce their environmental impacts, implement change successfully, and operate within planetary boundaries. 

Motivated by this common purpose, our 300+ talented professionals cultivate a unique, collaborative culture that we call the Quantis Spirit. We are innovative. We are impact-oriented. We are science-based. We are Quantis. 

Join us! 

The role 

As the Operations Coordinator for Quantis Switzerland, currently employing 70 consultants, you’ll be responsible for: 

• Project staffing, and planning 

• In close collaboration with the line managers, ensuring an efficient and healthy distribution of workload based on skills, competencies, aspirations, availability, and work-life balance 

• As part of the Quantis operations team, Improving existing processes & tools and creating new ones, as needed, to support the evolution of our ways of working to foster impact, efficiency, quality & work-life balance 

• Providing objective data and business-driven KPI on workload management, project staffing, and project financial KPIs. 

Does this describe you and your next role? 

• You have 3+ years of experience handling operations activities, ideally in a consulting company 

• You have a passion for problem solving and amplifying performance and productivity. 

• You are empathetic and intuitive, you connect easily with your stakeholders and colleagues, you are curious and want to learn from others, your positive attitude is contagious! 

• You have a natural sense for the organization and time management, you’re a team player who works quickly, autonomously and on schedule with a keen eye for detail and accuracy. 

• You have a structured and creative approach, you like processing data and making them talk, you know how to build meaningful and beautiful slides, you are comfortable with digital tools (knowledge of Enterprise Resource Planning platforms is a plus) 

• You are a facilitator, you know some facilitation techniques, you are at ease at change management and leading working groups. 

• You are flexible, happy to adapt and support the evolution of your teammates and your branch. 

• You are committed to sustainability. 

• You have a successful track record of managing projects and change, ideally in both corporations and consultancy. 

• You speak fluently English and French and/or German 

As the Operations Coordinator at Quantis Switzerland, here’s a preview of what type of work your days will include: 

 You will be responsible for the following activities: 

• Workload management: ensure the reliability of forecasts (ie project planning, estimates and progress) in collaboration with team leads and consultants, anticipate and confirm situations of overloads or underloads, raise the alerts with the concerned consultants, and define & launch the appropriate measures with their line managers. 

• Staffing: lead the pre-staffing and staffing request process, including collection of required inputs from stakeholders, identification of candidates’ availability and desires, confirmation of pre-staffing and staffing in the branch and seeking solutions in other branches as needed, proposition and organization of planning adjustments to solve staffing requests. 

• Reporting & Monitoring: coordinate consultants and project managers to ensure timely time and project management monitoring and reporting, validate the completeness of data, track the completion of project closures and analyze the project health reporting 

You will also contribute to the following activities: 

• Cross-staffing and global staffing, with the other Quantis branches 

• Monitoring of projects profitability and identification of areas of improvement: tools, processes, best practices, training … 

• Deployment of Quantis global deliverables and initiatives  

• Tools administration (ERP, staffing, project management …) and data quality & integrity 

• Alignment between Operations, Talent and team leads   

To thrive in the Quantis culture, you’ll: 

• Show up as a team collaborator with a win-win attitude: empathetic, attentive and supportive of colleagues. 

• Take responsibility and ownership for your work: think and act with autonomy, while knowing when to ask for help. 

• Take initiative if something needs to be done. 

• Be positive! Use positive language, look at challenges not as bottlenecks, but as problems to solve, and see failure as a lesson learned. 

• Practice open and transparent communication; welcome effective dialogue and productive disagreement with minimal tension.  

• Self-Manage: be in the driver’s seat of your professional growth and ambitions all the while valuing the learning journey and opportunities within Quantis. 

Some logistics to consider 

• Location: Lausanne or Zurich, Switzerland 

• Job type: full-time contract 

• Optimal start date: Asap 

• Regular collaboration with other Quantis offices (Berlin, Boston, Paris, Milan) via web-conferences, in English 

• Ability to travel, primarily in Switzerland and at times Europe 

Quantis has a distinctive, fluid structure nurtured by our Quantis Spirit and our way of collaborating that provides a positive and unique working environment. Salary will be determined based on potential for contribution to the organization’s success. 

Quantis Diversity-Equity-Inclusion Statement

At Quantis, the principles of DEI have always been an essential part of our identity, our values and our mission. Our commitment is to elevate the voices of all Quantisians to foster an inclusive culture where all employees feel that they belong and are valued. Our goal is to create a workforce that reflects the diversity of all the places where we live and work. This extends to our clients, their clients, and their entire value chain as sustainable thinking and collective representation are integral components of our purpose to transform the way that businesses operate.